Rated 4.4 out of 5 by 62
Rated 4.0 out of 5.0 by Frugal Foodie Great Staff and Good Location
The hotel is located in an area which is very central to all my business needs with easy access to major roadways. When you arrive the front desk staff are very warm and welcoming and make checking in fast and efficient. The hotel is clean and well maintained and the rooms, especially the bathroom, are very clean. The cleaning staff even left a little note to check on my stay since I was there for multiple nights. The pool is a bit small for any kind of lap swiming, did not try the whirlpool because it was occupied by a noisy group of boys, exercise room looked like the usual equipment but the front desk staff showed me some walking paths on a map so I could go outside to exercise. Wish they would offer some yoga equipment (mat, blocks and strap) because there is space in the room to do a nice little workout. Luckily I was on the far back side of the hotel because the corridors closer to the kitchens had strong smells of cooked food; grilled beef seemed to dominate during my stay.
August 25, 2014
Rated 5.0 out of 5.0 by Traveler long time. Austin Holiday Inn A Great Adventure.
This facility is very clean and the staff do an excellent job of making your experience comfortable and enjoyable. The entire facility staff goes above and beyond your expectations.
August 19, 2014
Rated 5.0 out of 5.0 by Carol jo Great accommodations!
This is an absolutely great place to stay! Staff was friendly, professional, and very helpful! Pub and Grill as quoted by staff, " best food in Austin" plus great service!
August 18, 2014
Rated 3.0 out of 5.0 by Pinmanjd1 Adequate, Slept Well
Dated facility with poor access to far side of second floor via a single elevator at a far end and one luggage cart but staff was professional, room was clean (although in need of some tub caulk refresh) and I slept well- which is the important thing.
August 18, 2014
Rated 5.0 out of 5.0 by Kookier Clean room.
I stayed in Rm 217 and it was very clean. I tribute to the staff.
August 17, 2014
Rated 5.0 out of 5.0 by Rocky6789 Mollie and Jordan were truly great
I had been doing research in Glacier National Park for 30 days and was traveling home. I decided on the Austin Holiday Inn and was truly happy with all aspects of my stay. Mollie and Jordan were working the front desk when I came in after 15 hrs on the road. They took care of everything I needed and helped me with all aspects of my stay.
Again thank you Mollie and Jordan,
August 15, 2014
Rated 5.0 out of 5.0 by JamesSK Wondeful stay
A daily Mpls Star Tribune would be a good improvement. Electrical outlets are a problem in every hotel. Many times I would like to charge my cell phone overnight, within reach. Complimentary morning coffee would be much appreciated.
How about a complimentary can of Spam in every room, just kidding but a thought.
August 14, 2014
Rated 4.0 out of 5.0 by florida72 Home for a funeral
When I checked in on 5 August I was surprised that the night manager, not the desk clerk told me that she does not up grade platinum elite, and IHG rewards club, and IHG credit card holder, if they are not regulars. She would not up grade me to a better room. I was surprised. but being there for my mothers funeral, I did not have time to go over it. I had reservations for two nights, sent through Holiday Inn reservations. When I went out the next morning to my car and came back, my room had been canceled. I went to the front desk and they had overlooked the fact that I had been booked for two nights. The general manager was there and apologized for the mix-up. I can not understand why the night manager will not upgrade platinum elate guests because they are not regulars, never had this happen ever from any HI property. Aside from that the room was very clean and comfortable the staff were very good and I was disappointed with the night manager. .
August 10, 2014