Rated 4.7 out of 5 by 175
Rated 5.0 out of 5.0 by cook1928 Highly rated for good reason
This hotel changed my opinion of what a Holiday Inn is like. It's still new, so everything is pristine. Every staff person I spoke with was extremely friendly and helpful. The room was spacious and the pillows were wonderful. Food at the bar was very good, as was breakfast buffet. It's less than a 10 minute ride from the airport. About 15-20 minute ride from downtown. This hotel was very well priced for what you get.
January 31, 2015
Rated 5.0 out of 5.0 by yolanda57 tv not working
For the price that I paid I was please with the hotel experience. Rooms were nice and spacious; Austin airport was 5m away and because we were to catch a fly very early the next morning it was very convenient.
The only problem was that when I tried to relax watching some tv, it was broken. I was surprised because it looks like brand new. I called reception and the guy took the controler to change batteries to it. He returned but still the tv was not responsive. He offered to sent the engineer to the room and see the tv. But to that time is was already late, so, I declined the offfer and just decided to hit the bed.
January 29, 2015
Rated 5.0 out of 5.0 by Sluggo2010 Great location and staff
Me and my girlfriend decided to go to Austin, on a unplanned road trip. We wanted a one bed room, but they was all booked which having a room with two queens would have a big deal. But the late night manager set us up in a business class room, but only charged us for a regular room. He was very helpful with everything and extremely nice. I would highly recommend this hotel, it's close to the Capitol but even closer to 6th street. If um ever back in Austin I'm definitely staying at this hotel again.
January 28, 2015
Rated 5.0 out of 5.0 by Daleza1 Expectations exceeded!
From Jenn's most professional welcome at check-in, through the most attractively presented menu options in the dining room, to the most convenient Market Center for those in a hurry, this new hotel had everything.
January 27, 2015
Rated 5.0 out of 5.0 by onsite Austin
This hotel was clean and professional, enjoyable business trip.
January 27, 2015
Rated 5.0 out of 5.0 by izzybam Great service
The clerk that checked me in was amazing. She was very friendly and informative. I would enjoy staying there again if the corporate price was more competive so that my company could approve. The clerk that checked me out was also very friendly and effecient. I also liked where you are located. It was very convenient to where I needed to be.
January 25, 2015
Rated 5.0 out of 5.0 by FrankDC Wonderful Airport Hotel with Excellent Staff
The staff was attentive and the hotel was modern, new and well designed. Highly recommend when staying at Austin Airport.
January 25, 2015
Rated 4.0 out of 5.0 by txflyhighguy Janice
Janice (at the reception desk) went above and beyond on the morning of my check out. I was looking for complementary coffee in the lobby and she told me that there was only coffee for sale in the restaurant. She noticed my disappointed look and hurriedly (because I was leaving for work) went to the kitchen and came back with to-go cups of coffee for my co-worker and I. I realize that she didn't have to do this but it was such a simple, sweet gesture that made me feel good. With staff like that on your team you will make a lot of people happy, I was! Thank you Janice!
January 23, 2015