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Rated 4.3 out of 5 by 285 reviewers.
Rated 5.0 out of 5.0 by Business trip I loved the midcentury modern feel of the entire place. Service was excellent throughout. January 28, 2015
Rated 5.0 out of 5.0 by 1st time to Texas Really enjoyed our stay. Staff was great and everything in the room was perfect. January 27, 2015
Rated 5.0 out of 5.0 by Billing Billed one month before I stayed. Resolution was not satisfactory. January 26, 2015
Rated 5.0 out of 5.0 by 2nd visit and going STRONG This was our second visit and Drake and Porcha were excellent! The hotel is our new "home away from home" when visiting our daughter at UT! The entire staff was very polite, professional and attentive to our needs and request. Nice to have great quality and consistent service especially knowing that we will be staying here several times a year over the next 4-6 years! Keep it up, we love you guys! See you next time (soon). Paul M January 22, 2015
Rated 5.0 out of 5.0 by Awesome Hotel! My Student Congress coach and team stayed at this hotel for the State UIL Student Congress Meet. The staff was amazing! They even gave my coach and team free breakfast passes. This is a huge deal when traveling with a school. The rooms were awesome and the service was outstanding. Unfortunately we had to leave a day early. The hotel refunded our prepaid night to the school in less than a week! We have never received a refund that quickly! We will definitely stay here with our teams in the future! And I will be staying here for fun trips to Austin! January 21, 2015
Rated 5.0 out of 5.0 by Convenience ... Appreciate friendly & accomodating Check In Service & acknowledgement as an IHG Member at this location. Nice Coffee Bar w/Fridge in rooms ... though a water bottle waiting in fridge would be a genuine show of hospitality at this location, without the exchange/option of IHG points. Ample Bath Toiletries including *face towelettes, *shower caps *mouth wash... comfortable bed, setting area & welcoming fresh smell to rooms Nice clean dining area & bar area Office Center helpful & nicely equipped appreciate Laundry Machines January 16, 2015
Rated 4.0 out of 5.0 by Good stay with some exceptions! We stayed for two nights the first weekend in 2015 while outside it rained and was really cold! Inside was clean tidy, and warm. Front desk staff: guys wore smiles and shared greetings and were helpful - gal was rude and told lies directly to our faces w/o a smile (Porcha or similar spelling) - couldn't even get a receipt emailed or printed from her - the email arrived a few days later - unlikely she sent it; really friendly and entertaining bar guy (although only open between 5pm and 10pm); nice and timely restaurant gals - hot breakfast and coffee was delish! Room was large and really comfortable - great beds and pillows! Bath was ok - tub drained slowly (showering in inches of water isn't anyone's preference), ceiling had large bubble (like a moisture issue from above leak or similar), and a folded 'clean' towel revealed a long black hair when unfolded (we keep ours trimmed and tight) - each we wanted to share with the front desk on the way out but . . . Porcha was behind the desk again and we opted to leave with a positive attitude and write a review afterwards. Good experience overall - nothing that's unusual but certainly there's room for a little improvement! January 8, 2015
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