Rated 4.0 out of 5 by 101
Rated 1.0 out of 5.0 by Pattycake60 Don't stay here!
My spouse is handicapped, so I requested a step in shower. When we arrived, the room was not ready and I found I had to entertain him for the next 2 hours waiting for the room. The room was average, but no microwave. The shower had no shelve to put his shampoo and soap, so why have an accommodation if it is not functional? Room service came knocking at 9 AM and I requested them to come back. They never did. The next morning here they come again around 9:30AM and I told them I was checking out to come back. Check out was another negative experience. I perfer to pay cash to manage better and found out this place does not function well on cash transactions. It took be over 25 minutes to check out. First she had no cash for my deposit refund, then she had to have house keeping check the room, then the printer was down to print a form for me to sign. Also, they have a drink station in the lobby, but it was always empty. Overall, this is not on my list to return for a stay. The one bright spot was Henry, the bartender, he was very pleasant and really wanted to make the stay great. To bad the rest of the staff did not have this attitude.
December 3, 2013
Rated 5.0 out of 5.0 by Austy90 Great rooms and service
The hotel was very clean and looked great. The staff was always friendly and helped us. The room the beautiful and clean. I would recommend this hotel to anyone staying in Austin.
December 2, 2013
Rated 5.0 out of 5.0 by ronsmith Great hotel and Excellent Staff
This hotel is conveniently located in North Austin and has great amenities and superior facility. The staff are friendly and the rooms are always clean and well-kept. I will continue to stay here every time I travel to Austin! Thanks!
November 25, 2013
Rated 5.0 out of 5.0 by Sbyrd Staff is outstanding!
I stay at this location every time I am in Austin. All of the staff is very courteous and helpful, especially Edith. She is always upbeat and very helpful.
November 24, 2013
Rated 5.0 out of 5.0 by Hootoy Great stay while working in Austin
For the last 6 week I have stayed at the Holiday Inn Austin Midtown while working in Austin. For those 6 weeks Austin Midtown showed impecable service and courtesy. Robert, Ashley, Jillene, and Mary always gave 100% attention to all my requests. And the restaurant staff, Orie, Ashley, Franco, and those that I do not know on a first name basis all showed outstanding hoisting, serving and food preparation technique . I will continue to stay at the Austin Midtown with my work schedule.
November 22, 2013
Rated 5.0 out of 5.0 by Willi93 Great stay
I had stayed here before last year, and honestly was trying to stay some where else to just experience different places in Austin.. But ending up loving this place even more.. We were seeing a show at UT and this was less than 5 min down the road. The hotel has a great staff that was very helpful and polite.. I would recommend this place to any one visiting Austin..
November 12, 2013
Rated 5.0 out of 5.0 by brijane08 Wonderful hotel!!! Must visit!
Being a DOS at a Candlewood Suites I visit IHG properties often and am very picky and pay close attention to tiny details. This property was gorgeous!! AMAZING staff, very clean, hot water for days which was nice considering the size, plenty of meeting space to fit any and ALL occasions, beautiful entrance, fancy setup for meeting room guests, although I didn't visit the pool or gym, I did check them out and they looked great! Thank you so very much for the great stay. Next time I am in Austin, this will be my first choice! Even over staying downtown.
November 10, 2013
Rated 5.0 out of 5.0 by KathyD518 Wonderful experience!
In my line of work, I must stay in hotels for conferences and state-wide meetings. I was pleasantly surprised with the amenities offered by the hotel.
November 10, 2013