Rated 4.3 out of 5 by 353
Rated 2.0 out of 5.0 by txsportsguy Has potential, but not yet
The outer appearance says it all. It has potential, but is not one of the best hotels I've visited in Austin. The staff was friendly, but with false fire alarms, they appeared a bit incompentent as how to handle guests. The rooms looked good, but the beds were not the most comfortable. I did not get a good night sleep either night I was there.
April 30, 2015
Rated 4.0 out of 5.0 by Menchu Storm and Prank
Our stay was made memorable by a nasty storm and a prank played on one of the guest. Both incidents were handled by the staff the best they can although some of the guests were quite annoyed. It can't be helped, these things happen.
April 24, 2015
Rated 5.0 out of 5.0 by G33k917 Hard to get to, but worth it
It is not right on one of the main roads, but can be visited easily enough. The parking was in short supply, so if you get there later, you will walk a bit in the parking lot. Felt very safe however as there were easily a dozen state police cars there staying as well.
The hotel staff was very friendly for check in and service. I had to do some laundry and the things I needed were easily attained (quarters, and free detergent pods.) They have a full bar and limited menu, but both were very good.
The room I had was on the second floor, just off from the elevator atrium. The downfall to this was that it echoes up. So, I was able to hear conversations on the ground floor as if they were right outside my own room which was annoying.
April 23, 2015
Rated 2.0 out of 5.0 by Jayme27 Nice hotel with awful service
I booked 4 rooms at this hotel for 2 nights, traveling with a group of high school journalists and my own family. Upon arrival, we were told that all rooms were dirty and had to wait 30 minutes in a busy lobby before being allowed to check in to rooms on different floors. Hotel was nice and clean, as expected but there were dozens of drunken guests on each floor after 9 pm both nights - loud, boisterous guests - not a place for children. On night 2, they had booked an event which took all the parking spaces - not only did they not have an alternate solution, but the night desk clerk cussed loudly at me and was extremely rude when I asked what our options were. Coffee bar staff refused to make change for a $20 so I could tip their breakfast waiter. We were met with rudeness from almost every staff member. Hotel would have been great if it weren't for the staff and the loud drunken guests who partied all night, and ended up setting off the fire alarms at 5 am. Would never stay here again.
April 22, 2015
Rated 3.0 out of 5.0 by 54nemo Very Nice Hotel-Bad Restaurant
Everything EXCEPT the restaurant was great.
I was questioned at every meal about being a state employee and requiring my charges to be exempt from tax. I had to show my id at every meal.
April 21, 2015
Rated 5.0 out of 5.0 by vpsdudley Good Time
Room was comfy and spacious. Hotel staff was friendly and knowledgeable about the local area. They were quick to help and offer suggestions. Definitely a good stay.
April 19, 2015
Rated 5.0 out of 5.0 by Kevin W2014 Great Staff
I stayed at this property for business. Ben Elmendorf at the front desk made sure I was taken care of and made my stay spectacular. I appreciate his attention and his courtesy,
April 18, 2015
Rated 4.0 out of 5.0 by Kevin W2014 Great Stay
I enjoyed staying at this Holiday Inn. The staff was absolutely wonderful and accommodated all my needs.
April 18, 2015