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Rated 3.9 out of 5 by 186 reviewers.
Rated 2.0 out of 5.0 by Renovation Makes It Rough We stay at this hotel about once a month, since it is very convenient to the home of my aged parents. We saw that it was undergoing some renovations during our stay in late October, but were surprised to see how much further renovations had gone by late November, as there was no indication at our previous that THIS much work (the atrium is completely torn up and inaccessible) was going to happen. This was especially disappointing at the cost in Rewards Club points was not reduced as I feel it should have been, given the disruption the renovations cause. The staff is still very good and luckily we did not experience issues with noise from the renovations during our stay, probably because we were there over a holiday weekend. If the hotel adjusts its rates downward (both for using Rewards Club points and when paying money) during the renovation, I can recommend staying here if you can deal with fewer (no pool), less convenient (breakfast now sold in the sports bar) or smaller (fitness center) amenities. We can, so we'll stay here again if the price is right. I feel it's only fair to let others know what to expect. December 10, 2014
Rated 3.0 out of 5.0 by Good stay if you're on Mo-Pac South A little difficult to get in/out - so be prepared to use back streets for access. On SB Mo-Pac service road south of 183, so if you have business in that direction it works best. Currently undergoing massive renovation so some suites have a view of the enclosed construction, and some mornings the noise starts way too early. Internet is very slow. Most outlets in my room did not power (worn out, it would seem.) No vending - if you want a soda you'll have to buy it from the front desk. Otherwise the room was average, comfortable, with ample pillows and amenities. For a business stay it served the purpose. December 10, 2014
Rated 4.0 out of 5.0 by Friendly staff, good relaxing night Enjoyed our stay, only problem was they are doing renovations and warned us about not having water during the day (did not happen). Otherwise it is going to be a nice quiet hotel that I will definitely stay again. December 8, 2014
Rated 4.0 out of 5.0 by Amenities Room was nice and clean but lacked microwave and refrigerator. Construction was a bit loud and started at 7:05am on my last day. Staff was very courteous and attentive... December 8, 2014
Rated 1.0 out of 5.0 by Remodeling and Construction Noisy during working hours, temorarily no pool, temporarily no workout facility, average dining experience. The remodeling and construction was a complete surprise and disappointment. Major changes to the facility!!! December 2, 2014
Rated 4.0 out of 5.0 by Great hotel I wasn't there very long, but everything was clean and comfortable and the staff was fantastic. December 2, 2014
Rated 5.0 out of 5.0 by Clean, comfortable, cool room Reservation Ease, cheerful and efficient. I will return. December 1, 2014
Rated 1.0 out of 5.0 by Nov 27th stay Very poor. Dogs everywhere, hotel under renovation - no services available, room dirty, dogs on restaurant floor freely walking around (not trained service animals), restaurant continues to operate but not at full capabilities. One of the worst hotel stays ever. December 1, 2014
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