Rated 3.9 out of 5 by 213
Rated 5.0 out of 5.0 by FortWorth1108 Under Construction
The only issues I encountered were due to remodeling that was going on during my stay. Staff members explained this to me on arrival, though, so there were no surprises. Overall excellent experience.
March 30, 2015
Rated 2.0 out of 5.0 by lrhone Comfortable bed, hotel under construction
Visited this hotel for the SXSW conference. I was not made aware of all the construction that was happening and the constant sound of power tools and smell of paint made this stay less than enjoyable.
March 20, 2015
Rated 3.0 out of 5.0 by Tracey Ann Newly renovated rooms - great for price
Hotel is in the middle of renovations - I stayed in a renovated room which was excellent - new beds, bathroom fixtures are all new - lighting is very adequate - furniture in room is up to date and very nice. The only down side at this time is there is no restaurant - it is being renovated - you can order food from the bar but not a large variety of choice - I ordered the burger and it was good but I would rather of had a nice salad which they did not have on the menu. Once the restaurant is re-opened I am sure the meal choices will be better.
I did have an issue when booking the hotel on the phone - I was given one price and then when I received the email the price was $20 higher than I was quoted - I called the reservation line and after about 20 minutes it was resolved and my price was back to the original amount quoted on the phone.
March 16, 2015
Rated 2.0 out of 5.0 by lkg63 Renovations
hotel was undergoing repair and was very dirty, noisy. Would not recommend this hotel
March 13, 2015
Rated 3.0 out of 5.0 by sbdeacon65 sbdeacon
The Hotel is under construction and noise, smell etc. are a problem.
March 10, 2015
Rated 4.0 out of 5.0 by Lucy1981 Construction/Remodeling
Since there is construction going on, loud machine outside of my room going on and off until almost 11:00 p.m. Hard to find restaurant and bar - out of the way.
Rooms are nice, comfortable and clean.
March 9, 2015
Rated 2.0 out of 5.0 by azalard Not a good stay
This particular chain is in the process of renovating into another hotel chain. As a result, there was loud construction going on inside and outside of the hotel, and my room and the floor I was on smelled like paint thinner. It wasn't just a mild smell. It was really STRONG. Another guest checked out early because of this, and I was a bit appalled at how the front desk clerk handled his complaint. She wasn't rude, but she said that it would be up to the manager as to whether or not he would get his refund, and she reminded him that the hotel had posted their renovations to their website. That may be the case, but I don't remember seeing any notifications. I wouldn't have stayed here if that was the case. At any rate, the room was comfortable, but it was hard to sleep with the smell. I woke up with a headache. The front desk clerk had a difficult time keying my cards and I had to go downstairs repeatedly to get them fixed. The location isn't the best, and the whole place felt dingy and claustrophobic. Perhaps things will be better once their renovations are completed. One can only hope.
March 2, 2015
Rated 5.0 out of 5.0 by karlaj44 Great Hotel
It wasw a great hotel and would recommend it to anyone wanting to stay in a nice hotel in the Austin, Tx area.
February 26, 2015