Rated 4.6 out of 5 by 85
Rated 5.0 out of 5.0 by SJSB A great stay
We enjoyed everything about this hotel. It was very clean and comfortable and the staff was very friendly and took very good care of us. They made us feel at home during our stay.
February 8, 2014
Rated 4.0 out of 5.0 by Texasmel Great location, beautiful interior. Disappointed with staff & business center
We enjoyed everything about this stay except for the staff. When I checked in, I asked for my rooms to be split with another party and I was told it would have to be done upon check-out. On the day check-out they automatically charged my card for the entire amount before I could get down there to split the transaction. Very frustrating. They are crediting my card for the other half, so I should eventually get the money back. Also, I needed to print an important document but their printer isn't wireless. Their computers do not have any google downloads so I would need to print from my computer. Not having a wireless printer in their business center is a huge hassle which requires trips to another facility. When I tried to get the staff to help me, they were unable or unwilling.
February 5, 2014
Rated 4.0 out of 5.0 by OG2014 Great Sevice
The staff was always accommodating. I was new to the area and the staff provided great tips.
January 27, 2014
Rated 5.0 out of 5.0 by tmimitw Friendly Staff
Staff were attentive everywhere in the Hotel from check in to service staff to staff working the dining area.
January 24, 2014
Rated 5.0 out of 5.0 by Jazz Buff great value
I would return. nice place. reasonable rates. breakfast was as expected and the internet was easily accessable.
January 23, 2014
Rated 5.0 out of 5.0 by Owlsnest Great Front desk
The people at the front desk as well as the housekeepping staff were always friendly and engaged. They always responded with a smile as if they were genuinely glad to see us. Always helpful while conveying concern and empathy. You must have an exemplary training program.
January 22, 2014
Rated 3.0 out of 5.0 by BusinessTrip22 Nice comfortable room
Room was clean and comfortable but mattress needed to be rotated, pillows were lumpy, sink stopper would not stay open and it took a long time for the water to get hot in the shower. Also, could hear lots of noise from the family staying above the room and in the hallway.
January 14, 2014
Rated 3.0 out of 5.0 by Xmanontop OK hotel
I was in Texas on business and came to this Austin property from the Plano property where I had spent a few days and was a little disappointed. The rooms at the Plano property seemed just a hair larger, at least the kitchen did, and the hotel a little more inviting. The breakfast at the Plano property was much better than at this property. The scrambled eggs tasted sour and I was unable to eat them. When I mentioned it to the front desk she shrugged it off as if it was not an issue. The Plano property also not only had the canned peaches but also had fresh cut fruit.
Another issue was when I left the property I asked the front desk for direction to MOPAC, which I later discovered was only a few blocks away, she gave me directions that were not even close.
This is not a bad hotel but be aware it could easily be better
January 8, 2014
Rated 5.0 out of 5.0 by kyaawa Smooth and nice
I didn't have any issues. The staff seemed well treated and, in return, the staff seemed nice to me and other guests. Room was clean and well taken care of.
January 7, 2014
Rated 5.0 out of 5.0 by moongal Comfortable, quiet
You will not be disappointed if you are looking for a clean, comfortable and quiet place to stay. The staff is extremely helpful. The beds and the rooms are in excellent shape. The kitchens have all you need for a longer term stay. I was there over Christmas holidays and the only inconvenience was that the social on Christmas day was canceled, which was completely understandable and laudable. Even so, treats were left out for those who stopped by, so no one would be left without something to eat. This is an amazingly good place to stay.
January 4, 2014
Rated 5.0 out of 5.0 by Donna$ Best Accomodations in Texas
Thumbs up! I highly recommend this facility. Accomodations were first rate. Staff was warm and gracious. Breakfast was delicious. This is the place to stay!
January 3, 2014
Rated 5.0 out of 5.0 by amcq Christmas Away from home
The whole visit was wonderful. Housekeeping slipped in like fairies keeping beds made and towels fresh. The room so clean and updated. Social hour downstairs nice touch to meet other guests.
January 3, 2014
Rated 5.0 out of 5.0 by military_mom Great Service!
I loved everything about this place. Reservations were way too easy no long hold time very professional. Upon arrival and realizing that the photos online were in fact the real deal. The lobby was warm and inviting much like the front desk clerk Bianca. Check in was pretty quick and painless. My attention was immediately drawn to the dining area there was a fireplace and a huge Christmas tree. The tree was decorated so nicely I had to take pictures. After looking out the window I noticed the back of the hotel had a huge pool and a basketball court. There was also several grills. Once I entered my room I checked around convinced I would find something out of place. To my surprise there was nothing. The bed was made perfectly you could bounce a quarter on it. These people covered everything spoons forks plates pots and pans. There was even a laundry basket in the room. The towels looked brand new. I have stayed at other suites that didn't come close to this place. Not only was this place nice the food wasn't bad either. This is somewhere that appeals to anyone especially those with kids or pets.
January 3, 2014
Rated 5.0 out of 5.0 by Losflowers The best hotel ever!!!!
This is the best staybridge suites from all, The staff is very kind, friendly and helpfull,
Thanks for your hospitality, you made the difference. We will continue visiting you as every year!!!!
January 2, 2014
Rated 5.0 out of 5.0 by SpaceMonkey Overall a pleasant stay
The staff was friendly and professional. The one evening reception we attended was done well. When we requested a shuttle it was provided within minutes and the driver, one of the managers, was very helpful and had excellent local knowledge.
The breakfasts were good for what they can provide and different every day we were there. The breakfast host was continuously cleaning up, restocking and making sure we had what we needed.
The location is convenient to freeways yet quiet. There is plenty of shopping very close for anything you may need and you can walk to some very good restaurants.
I would definitely recommend this property.
January 1, 2014
Rated 5.0 out of 5.0 by Poolman58 Home away from home
This is a wonderful place to stay. Very clean! Comfortable bed. I will stay here again!
December 12, 2013
Rated 5.0 out of 5.0 by Texasgiant Pleasantly surprised
We were pleasantly surprised with the high quality of the hotel, room and breakfast, especially for the price. It was a great value! The room was clean, quiet, well-equipped and restful. The included breakfast was varied and tasty! I definitely recommend this hotel.
December 11, 2013
Rated 5.0 out of 5.0 by mkerr1 Praises to Jeff
This is our favorite hotel in Austin.
This is the second time we have stayed at this Stay Bridge and this is the 2nd time we were given an upgrade at no charge. The rooms are always spotless and roomy. The outside backyard with the beautifully landscaped pool and the grills are so wonderful with nice weather. The fireplace in the breakfast area was wonderful this trip. The breakfast is always great
.We had booked a one bedroom with 2 beds. This would have worked but would have made things very cramped as we had another party join us. We were staying here because my daughter was graduating from UT. We live in Dallas and a major ice storm was coming in. We needed to leave a day early and another person in our party need to do the same which would have made the room even more crowded. When we got there to check in Jeff informed me that he had upgraded us to as 2 bedroom 2 bath. That was such a relief to hear especially after the awful drive that we had just been through in the ice. I will definitely be back again.
December 11, 2013
Rated 5.0 out of 5.0 Great stay
Great place to stay. All the staff were very helpful! We decided to stay 3 extra days and Mary at the front desk helped arrange that. She was very helpful and personable. It was a pleasure to stay at this hotel!
December 5, 2013
Rated 5.0 out of 5.0 by Rongfei Good beer time
Good beer time for three times one week, hope can support for whole week. The facility looks old.
November 26, 2013
Rated 5.0 out of 5.0 by Sunitha Home away from home
I stayed here on Business visit for two months. I enjoyed each and every moment staying here. Hotel staff was very very friendly and they are very helpful anytime. As I stayed alone in this hotel I never had such feeling its really Home away from Home. Breakfast is really good. Enjoyed delicious food in Social Receptions. Rooms are very spacious and clean. I really look forward to stay in this hotel.
November 11, 2013
Rated 5.0 out of 5.0 by Kris88 Great Stay
This was my first time to stay at Staybridge Suites but it won't be the last. The room was great. The service was great. The breakfest was great. I look forward to staying again.
October 28, 2013
Rated 5.0 out of 5.0 by Tr74 Great stay for the family at a new brand for us
We've never stayed at a Staybridge, so we didn't really know what to expect. This hotel and room both exceeded our expectations. The room is very comfortable and big. There were five of us plus pets, and it didn't feel like we were on top of each other. Our reception dinner our first night was the baked potato bar, which was excellent. Breakfast was ok. Overall, the stay was great. We'll definitely stay here again and keep our eyes peeled for Staybridge hotels in the future.
October 17, 2013
Rated 5.0 out of 5.0 by tony1233 great place to stay
my wife and i went to austin for a long weekend. the hotel was in a upscale, non touristy area, which is what we wanted. the hotel staff was very friendly and helpful. the suite was great. the breakfast buffet was excellent. i honestly could not find anything negative to say about this hotel or its staff.
October 3, 2013
Rated 3.0 out of 5.0 by deedee55 Problems Problems
We arrived at the hotel and at the first, found out one person in our group did not have a room reserved. The next day, the temporary room I had been put into - I had to give up. But then the new room I was in - had no running water in the kitchen and the air conditioner did not work. When one of the people in our group vacated her room, the hotel assumed no one would be in the room - even though I had given them two days to be in the room and had the check-in and check-out dates in the email I had sent to the hotel. The hotel was very cold in the place where they had the computers for people to use. I sat there for about 30 minutes and my hands were like ice. It just was not the best of hotel stays. To say we were disappointed is an understatement.
October 1, 2013
Rated 5.0 out of 5.0 by Jonnieb Excellent stay
The only way that they could have made my stay there any more comfortable was is they had read me a bedtime story and tucked me in.
September 30, 2013
Rated 5.0 out of 5.0 by Dipesh Perfect Stay with best experience ever
I would like to mention that it is perfect home away from home. I enjoyed every moment of the stay. The staff is very very helpful and cheerful. Definitely this property has Real Gems in their staff.
September 3, 2013
Rated 4.0 out of 5.0 by ChristineBJ Excellent service but ants in the room
Room is large, bed is comfortable, breakfast and free supper is more than expected. But, there is a lot of sugar ants in the room, especially on the study table. I left my laptop on the desk before sleep. Next morning, many ants are crawling on the keyboards. It is disgusting!! The ants are attracted by the heat of the laptop. They sprayed the room after I reported it to the hotel, but the ants were still there in the following nights.
August 29, 2013
Rated 5.0 out of 5.0 by Steve260 Great Service
Everyone at the front desk was extremely helpful. I had some issues with my reservation not related to Staybridge. Andrea made sure I had a room for both nights of my stay. I will make this Staybridge my first choice due to her professionalism and willingness to help!
August 28, 2013
Rated 4.0 out of 5.0 by TPLN Great place, shame about the air con
The Staybridge was a perfect place to stay for my business trip - good location for the office i was attending, great staff, great suite. The only downside for me was the air con in the bedroom which periodically blasted you in the face as you lay in bed. It was also incredibly noisy and it was only after 2 nights that I realised the door to the cupboard where the air con was located was rattling - a bit of folded cardboard sorted that out!
August 20, 2013