Rated 3.6 out of 5 by 196
Rated 5.0 out of 5.0 by Kirstienne Nice Hotel
Good location. Close to everything especially down town Austin.
July 5, 2014
Rated 5.0 out of 5.0 by Phyl66 Great service and convenient to downtown area.
My husband and I stayed for three nights. The hotel is an old hotel, that if were renovated a little more would be a excellent place to stay. Our room was in the front towers which faced the expressway. It was very noisy and caused three sleepless night. The beds were comfortable, but the expressway noise was quit loud. The bathroom area was divided into two areas with no way to turn the lights off during the middle of night without disturbing your partner. On the whole the room was large, clean, and mostly comfortable. All the staff was great, friendly and efficient. Would stay again.
July 3, 2014
Rated 4.0 out of 5.0 by jjtomball great view
hotel staff was great when arriving...
restaurant for breakfast will never do it again
it was horrible food and the eating area was like being outside in 100 degree weather while eating
July 2, 2014
Rated 3.0 out of 5.0 by Oldtex40 Average Holiday Inn
This is an older hotel that needs renovation. It is too expensive for the amenities.
July 1, 2014
Rated 5.0 out of 5.0 by nancy929 Great location
Very good place to stay if you like to walk. It is close to downtown and adjacent to trails around the lake.
June 30, 2014
Rated 5.0 out of 5.0 by Chris All 48 Power-less and Power-full
The night that I spent was a different experience for me. The front desk staff was absolutely exceptional! Not only did they engage in conversation, they listened, they made recommendations, and they showed a great deal of excitement to hear about my experiences after returning from a night out on the City. They truly went out of their way to make it a great stay...in spite of an unfortunate circumstance.
After returning from a live recording of a concert at Austin City Limits, I discovered that the power was out in the hotel on a 90+ degree night. Working in the electrical industry, I quickly realized that this was no fault of the Holiday Inn. A component from the utility feed to the hotel failed and was difficult for the power company to diagnose, since this is not a common thing to have happen.
Knowing that this was an inconvenience to its guests, the restaurant bar provided free drinks to the guests while the issue was being resolved and they also provided a free breakfast buffet to all of the guests.
The room was a little outdated and the sink did not have the best hot water pressure, however the staff made this hotel experience a fantastic one. I have never experienced better service from a hotel staff in my life!
June 27, 2014
Rated 2.0 out of 5.0 by asberry0614 poor hotel
Don't stay at this hotel if you can help it -all service was slow
June 25, 2014
Rated 5.0 out of 5.0 by mandy54b Wonderful Experience
The location is not only beautiful (by the lake), but gives easy access for a nice walk/run. I had no issues with anything, not the staff nor my room. Everything was as comfortable as could be for my stay there.
June 24, 2014