Rated 3.7 out of 5 by 434
Rated 4.0 out of 5.0 by Dooooo comfortable bed and friendly staff
The hotel seemed to be undergoing updating, so the appearance of the lobby wasn't great. But the room was comfortable and the staff were responsive, polite, and friendly. Windows needed to be washed. Room was overpriced.
May 27, 2015
Rated 1.0 out of 5.0 Reasonable place to stay if you dont care about IH service
Room was reasonably priced for the area but the overall cleanliness of the room and common areas (other than the restaurant and bar) was less than expected for Holiday Inn's. The front desk said it was being renovated but that is no excuse for empty food and beverage containers left in the hallways for 2-3 days.
May 26, 2015
Rated 4.0 out of 5.0 by JohnnyIG Good
Good location to practice outdoor sports like running or walking.
Great shuttle service to the town and the airport.
Good service in restaurants.
Different type of pillows.
Only one negative point, the fridge inside of the room makes a little of noise but you can sleep well.
May 25, 2015
Rated 5.0 out of 5.0 by DebbieB01 Great staff.
We had great experiences with the staff, from the front desk to housekeeping. Even though close to major roads, the rooms were quiet. Nice view from the pool.
May 21, 2015
Rated 4.0 out of 5.0 by davey099 Good spot for visit to downtown
Enjoyed the stay here. The staff were very friendly and accommodating. Room was comfortable and the bed and pillows were great. Easy walk to Rainey St. district, and even downtown. The only trouble with the location is that there is only one entrance off the service road, and GPS directions will take you off on exit 233, which is only about 100 ft from the turn in. It's almost impossible to move across the lanes of traffic and make the right hand turn in time, even if you know it's there. If you're lucky enough you might at least make it onto the Lady Bird Lake exit, where you can circle the block and make it back. Otherwise you're over the river and it's an arduous set of turns to make it back.
May 20, 2015
Rated 3.0 out of 5.0 by Sad Grad Dad Avoid Restaurant
View of lake is nice...
Mattresses extremely soft (worn out)
BUT UNDER NO CIRCUMSTANCE SHOULD YOU EAT IN RESTAURANT, OR YOU'LL BE SORRY!!!
May 12, 2015
Rated 1.0 out of 5.0 by Ricky282828 Hotel was Disgusting
I spoke with the front desk about the below issues and it seemed like they did not care!!! I stay in Holiday Inns all over the United States for business and the property was Disgusting..
1. The rooms A/C did not work.
2. There was food left in the hallway all day and night and there where FLIES all over the hallway due to the food being left there all day.
3. The toilet would not flush unless you flushed it 3 or 4 times.
4. The Pillows had red stuff all over them including black stuff that looked like grease.
I will NOT stay in the location again and i will let everyone now not to stay in this location in Austin!!!!!
May 12, 2015
Rated 1.0 out of 5.0 by willie lopez bad service
The front desk staff was very unprofessional cold and not very helpful.
May 11, 2015