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Rated 3.8 out of 5 by 329 reviewers.
Rated 2.0 out of 5.0 by Not a place to stay if you like Holiday Inn Very unfriendly staff and not helpful. Hotel rooms are a bit smelly December 16, 2014
Rated 1.0 out of 5.0 by Drain MEss This hotel has serious Drain problem, dirty plates, dirty areas, Black water coming out of the sink December 16, 2014
Rated 3.0 out of 5.0 by Austin Town Lake Great location and beautiful views with an extremely quiet suite were high points. Low points were the less-than-acceptable maintenance of finishes which would really make this location a competitor in this market. The lobby wall coverings and floor coverings as well as the corridor wall and floor coverings were old and not well maintained. The elevator car had not been modernized in a very long time. The staff was friendly but not as professionally trained to be more client centric as what one would have expected. December 16, 2014
Rated 4.0 out of 5.0 by Good stay Easy, clean, central to austin and the staff were very friendly. December 13, 2014
Rated 5.0 out of 5.0 by A good hotel in a great location We enjoyed our stay here. The hotel is very close to the many great bars and restaurants on Rainey Street and less than 10 minutes drive from the downtown area. December 10, 2014
Rated 5.0 out of 5.0 by great shuttle service and comfortable stay This location treats their guests very well and the shuttle service was fantastic. All of the staff were very friendly. December 9, 2014
Rated 5.0 out of 5.0 by Holiday Inn Austin-Town Lake the location of the hotel is perfect for those who like to explore the area, nearby restaurant December 8, 2014
Rated 5.0 out of 5.0 by Excellent Staff and Service The staff was very helpful and friendly. Allowing us to use the bar/lobby was deeply appreciated by all family members who stayed there. I recall the staff saying we were the biggest wedding group they have ever had. I would stay there again on a future visit to Austin. The only issue I had was that when I called to book the hotel, the "Executive Suites" were promoted as luxury rooms on the whole 12th floor. Upon arrival there was nothing luxury about the suite except for the price. But, I commend the staff for allowing us to move to a different room at the regular rate. December 8, 2014
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