Rated 4.1 out of 5 by 197
Rated 5.0 out of 5.0 by M&S Dorset Staff were friendly and helpfull
Staff were excellent , both at reception and in the restaurant.
May 7, 2014
Rated 5.0 out of 5.0 by iamscottish Wonderful Experience
We stayed with you recently for three nights and we were very pleased and happy with all aspects of the hotel. We have stayed there before with all our family and they loved it too. All the staff are really helpful and friendly, the rooms are comfortable and very clean and the food was also very good.
May 5, 2014
Rated 5.0 out of 5.0 by Grimster Relaxing stay
A very relaxing hotel. Clean and pleasant, staff were helpful and attentive. Food was very good, and the spa was an added bonus.
May 5, 2014
Rated 5.0 out of 5.0 by mad-anna Such friendly staff
what a lovely change! we like holiday inn it as the staff are always friendly and with just the right measure of customer care for you.
the room was silent, the reception were friendly, the pool staff lovely - and the late finish weekday breakfast just what we needed! spot on again holiday inn
April 21, 2014
Rated 5.0 out of 5.0 by Hebbie Excellent and friendly customer service
My family spent 2 nights here as part of a wedding party. The staff could not do enough for us. They were very polite and friendly and eager to please. Couldn't fault it. Thank you for a lovely stay!
April 16, 2014
Rated 4.0 out of 5.0 by Simmo1 Two night stay
Nice property has an array of amenities
Competent, friendly staff
Pretty much all you need from a good hotel.
April 16, 2014
Rated 5.0 out of 5.0 by Lindy Lou10 A good nights sleep
Our overnight stay at the holiday in was very comfortable with spacious rooms which were very clean. The food was good especially the breakfast with a wide choice. I would definitely recommend the holiday inn.
April 6, 2014
Rated 4.0 out of 5.0 internet service
IS NO WI FI FREE INTERNET IS THE ONLY ONE NEGATIVE THING
April 2, 2014
Rated 5.0 out of 5.0 by Andie28 Friendly hotel
The staff are very nice and accommodating. The rooms are very comfortable and the food and service are second to none. Always happy when we stay there which is quite often throughout the year. Will look forward to our next stay which we think will be May. Thank you very much.
March 29, 2014
Rated 5.0 out of 5.0 by home3 Excellent
Have not stayed at this Hotel for a number of years but my return visit was-as usual-,excellent. Thanks.
March 28, 2014
Rated 5.0 out of 5.0 by Celestialgiza Really Great Customer Service
We were always greeted cheerfully, the staff taking time to ask us how our day was, they were interested in how we were doing and nothing was too much trouble. The food was of a very high standard and worthy of a top London restaurant, the prices however does reflect this.
Our room was a standard room but was spacious with extra seating and a desk/make up area. It was in a quiet part of the hotel, so apart from the noises of other guests from time to time, was very quiet and peaceful - with wonderful views of the Chilterns.
The cleaning staff are quick and efficient and very friendly.
There is a large choice of breakfast for the traveller, continental, cereals, pancakes, Danish pastries, toast and of course a full English (my favourite)!
At the beating heart of this hotel is its staff, from the house keeping team through to reception. The dining staff and senior management all have a great sense of customer service and seem to be part of a great team.
March 18, 2014
Rated 4.0 out of 5.0 by Federico V Comfortable and great location
Great location, excellent breakfast, staff are very helpful but the there;s a limited choices with the menu. Its a disappointing fish and chips (fish specially) and i don't understand why a blow dryer and a mineral water came in as a standard.
I could have given this hotel a 5 star if the above concerns has been rectified. Overall its has good facilities and is value for money.
March 16, 2014
Rated 4.0 out of 5.0 by Boytunde Comfortable Stay
it was an enjoyable stay - No complaint at all. location was lovely and staff friendly
March 14, 2014
Rated 5.0 out of 5.0 by Corporate IT Holiday inn Aylesbury
Stayed a holiday inn aylesbury with my work for 7 days. Room was an exec level with sofa bed and exec desk. Room was warm, well presented and with a comfortable bed.
March 8, 2014
Rated 5.0 out of 5.0 by andyrb Relaxing stay
Warm welcome by reception.
clean and comfortable room for whole family.
good breakfast to start the day.
March 7, 2014
Rated 5.0 out of 5.0 by karron15 wonderful stay!
Myself, my mum and two children stayed at the hotel for one night as we traveled from exeter to attend my husbands graduation day from raf halton, we arrived looking rather rather worn out due to the long distance train journey to be welcomed and also to our surprise congratulated as we were randomly picked as the hotels guests of the day, we had various luxuries in our room as well as a free bottle of wine, free wifi and a free movie! All hotel staff were extremely helpful and couldn't do enough for us, evening meal was lovely even if i sensed the staff may have been a little snowed under?..(we are only human!) my husband was only allowed off base for two hours, and his meal didn't quite get to the table on time (no it didn't take two hours, we didn't go to the restaurant straight away) the staff were very helpful and bagged his meal up for him, threw in a few extras AND knocked the price of his meal off our final bill!
The room was extremely clean and soooooo comfortable, it was an absolute pleasure to come and stay!
Thank you to all the staff :D
March 5, 2014
Rated 2.0 out of 5.0 by PeterXYZ Not so great value for money
The hotel is ok, good fitness facility but the value for money is no good and the restaurant is also no good.
February 23, 2014
Rated 5.0 out of 5.0 by Heg5 Relaxing Stay
Very impressed with the hotel. Received an upgrade on the room and girl at main desk was lovely! room was nice and clean and bed very comfortable. Only issue with the room was a bed side lamp wasn't working which isn't a major issue, but other than that it was a very relaxing stay. Food was average, over priced if I'm to be totally honest, although service is excellent and staff are very friendly. Would stay again but would probably travel to the town centre for dinner.
February 13, 2014
Rated 4.0 out of 5.0 by StephC63 Comfortable stay
I stayed for 4 nights on business. The service was fine and all the staff were helpful and polite, particularly the bar staff. Food a little repetitive after 4 nights as I'm a vegetarian. Breakfast rather limited as a veggie. However all was well cooked. Room comfortable but a little stuffy. I used the gym once as it was far too warm in there. Good range of equipment for a small gym though. One criticism, which everyone makes - internet costs. Considering the Holiday Inn Express is free it's outrageously overpriced if you're staying more than a night.
February 9, 2014
Rated 1.0 out of 5.0 by PeterXYZ No value for money
Price does not match comfort or facilities at this hotel. Restaurant is not worth visiting and the staff seems fairly indifferent towards customers. Only good thing is the fitnes facilities.
January 15, 2014
Rated 4.0 out of 5.0 by Robadob Good location and helpful staff
We have stayed at this hotel several times before and we always return when in the area. The helpful staff members provide good service and are always friendly and welcoming.
We find the bed slightly hard but we do sleep well.
Glad that wifi is now available in the room
January 6, 2014
Rated 4.0 out of 5.0 by DayT Good hotel
Stayed in a lovely big clean double room! Had a really good 2-night's break from boxing day 2013. Didn't visit the restaurant this time, so can't comment. Overall, nice hotel! Would definitely go back!
January 1, 2014
Rated 4.0 out of 5.0 by joaker 3 days at Christmas
Excellent value for money for a comfortable 3 night stay with breakfast choices to suit fads, appetites and diets.
December 31, 2013
Rated 1.0 out of 5.0 Disabled Facilities
I phoned to ensure that the room we had book could provided a walk in shower for my disabled wife, to be assured by the hotel staff that was the case.
On booking in I again asked the reception staff that the room we had reserved did have a walk in shower, to be told not only did the room have no walk in shower but was informed that this was a facility that no Holiday Inn had.
December 31, 2013
Rated 5.0 out of 5.0 by Toria10 Brilliant service
Fabulous break away. Amenities were great. Staff really couldn't do any more for us so helpful! The atmosphere was welcoming & warm. Our family room was clean, airy & spacious with everything w needed. A big thumbs up & we'll definitely be back again :-)
December 31, 2013
Rated 5.0 out of 5.0 by Big Cee Great Customer Service and value for money!!!
Pleasant experience, from Check-in to Check-out!
My family and I will definitely be repeat customers.
Look forward to visiting again.
A very satisfied customer.
December 30, 2013
Rated 4.0 out of 5.0 by 12345Linda12345 Lovely base for visiting family at Christmas
Nice to get away from the hurly burly back to our room. Everything we needed, staff were very efficient. Pity that we were not able to visit the Leisure club as it had limited hours over Christmas but everyone deserves time off at Christmas.
Thanks a lot especilly to our room attendant who has very understanding of our teenage sons need to sleep!!
December 30, 2013
Rated 5.0 out of 5.0 by andycoaching fabulous stay
Enjoyed all aspects of the stay. The highlight for my wife and I was the dinner pie buffet which was excellent. would definitely stay again next time in the area.
December 23, 2013
Rated 4.0 out of 5.0 by Sheilap Friendly and welcoming
Enjoyed my stay and was made very welcome.extra blankets were asked for and received .as I had elderly relative staying with me..on site pool and classes good.only criticism was hoping to have a spa treatment which wasn't available as the staff member was on holiday for the few days I was there .otherwise highly recommend .
December 16, 2013
Rated 1.0 out of 5.0 by Pet6 Check there s no function on!
On arrival it was obvious there was a "works do' in progress that took over the restaurant and subsequently the bar area as well. Food still available in bar but not restaurant as advertised.Very noisy and constant stream of partygoers going through slow shutting doors to garden to smoke made it very cold. not at all pleasant. Like sitting on a railway station.
Room very good at first site but heating uncontrollable pumping out dry dry hot air regardless. Mentioned to reception who said they would check but they didm t mention it further and was still doing its own thing later. Switched it off completely. Probably mistake as we then found duvet was only a couple of inches larger than bed and so spent a very cold night.
Check out was a long line with one girl on duty. Mentioned heating and she said would take some money off bill. Didn' t say how much and played with paperwork for considerable time. Eventually i managed to work out from bill that it was £6. Might have been okay apart from the very unprofessional way of dealing with it which completely negated any goodwill.
If a hotel does not have the size or layout to cater for functions without totally destroying the facilities for other paying guests, then possibly they should warn such guests when this kind of thing is going on prior to booking. Made this booking to avoid early start and get nights rest.Total waste of time and money.
December 12, 2013