Rated 4.1 out of 5 by 190
Rated 4.0 out of 5.0 by Billywizz Holiday inn Aylesbury
Over all very good, staff excellent, however please stop serving food on wooden and slate platters
September 9, 2014
Rated 4.0 out of 5.0 by Moleyfozz Very friendly service
A lovely stay for a wedding , all staff helpful
And kind. Thankyou
September 4, 2014
Rated 3.0 out of 5.0 by claireed A Sleepless Night/Bad Customer Service
The hotel itself was nice and modern. It was the first time we have stayed in a holiday inn, we were staying here for a wedding function, and was given a 1st floor room.
The room itself was clean, however the bathroom was dated, not particularly clean and i was surprised to find no soaps or shower gels.
After a full day/night at the wedding we were looking forward to a goods night sleep. Unfortunately this was disrupted a number of times by the door into the 1st floor rooms. Every time someone came through it would bang and wake us up! I was very aggravated by this, and feel you should do something about it!
On checkout I mentioned this to a member of staff. She didn't offer us any apologies for the sleepless night, or any gesture of good will. Very poor customer service!
We were about to leave when we saw we could help ourselves to a coffee, first there were no cups, then no milk then no coffee! We gave up and left!!
First and last stay at a Holiday Inn!
September 3, 2014