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Rated 4.4 out of 5 by 97 reviewers.
Rated 3.0 out of 5.0 by platinum member customer service lacking As a platinum IHG member, I was given the most basic room without frig, microwave and bath. I had to go back to the front desk to get my upgrade. The worst initial customer service I have ever had at all the IHG hotels i have ever stayed at and I have stayed many. Not how to treat a person who up to now only stay at IHG hotels. I have now booked at other hotels for my next trip. September 27, 2014
Rated 5.0 out of 5.0 by Clean and quiet. Traveled fom a different time zone and lobby coffee beats bathroom water coffee. Several mornings waking up before 6:00am, could have enjoyed the coffee at 5:00am. September 16, 2014
Rated 4.0 out of 5.0 by Design, bed, bathroom, internet access WIFI, bearkfast very good and roomy, clean, easy access to internet, good quality for breakfast September 13, 2014
Rated 5.0 out of 5.0 by Great staff, good breakfast The staff has been very friendly during each visit including this one. The room was comfortable and quiet. Breakfast was very good. September 11, 2014
Rated 5.0 out of 5.0 by Great staff, comfortable clean rooms. We only spent one night, but the staff was friendly and helpful. The room was well appointed and quiet, a great place for business travelers,. Well located and easy access. September 8, 2014
Rated 5.0 out of 5.0 by Excellent Hotel for Business stay I think this hotel has an excellent, professional and courteous staff. This is a well kept hotel among a town full of the opposite. I will continue to use this hotel when I stay in Bakersfield. September 3, 2014
Rated 5.0 out of 5.0 by Favorite Place in Bakersfield By far my favorite place to stay in Bakersfield. I'm usually in town for work and it's centrally located to many restaurants, shops, 24 hour fitness, etc. The hotel is new and clean and the staff is always attentive. I do appreciate that they have a restaurant and bar which is perfect for those coming off the road. Always my first pick! August 29, 2014
Rated 4.0 out of 5.0 by Highly Recommend Staying Here Overall, my experience has always been great! Everyone has been very polite and ready to help with any needs. Rooms, lobby, parking and I can go on and on but they do keep up with keep this hotel groomed and clean!! August 25, 2014
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