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Rated 4.4 out of 5 by 254 reviewers.
Rated 5.0 out of 5.0 Highly Recommend Naysa and the front desk staff were considerate,friendly, professional and helpful with directions, and the complimentary coffee in the lobby in the mornings was good and strong. February 7, 2016
Rated 5.0 out of 5.0 by Holiday Inn Bakersfield This was our first time staying at the Holiday Inn. It was a very nice place to stay. Everyone there is very nice and helpful. The rooms were very clean and we felt very safe there. The breakfast was also quite nice. A lot to choose from. We will stay again. February 6, 2016
Rated 2.0 out of 5.0 by Front Counter Check In Most impersonal & Slow check in ever. Stephenie was on the phone when I arrived (6:45pm 1 Feb) and stayed on the phone for at least 5 minutes. Another line was ringing so she put the first caller, who wanted to know about room discounts, on hold - looked at me - then took the second call. Finally she put the second caller on hold asked how could she help....I gave her my printed reservation but she said she could not find my reservation. I pointed to my reservation and confirmation number and finally she asked for my name and that worked - again, I had the printed page with name, confirmation # (62431182), etc. There was another customer at the counter with a laptop and as soon as she handed me the room card I asked for a wake up call but I could tell she had already tuned me out. Did not get the wake up call. Maybe more training in customer service but training is a 2-way street. On a positive note the Breakfast and staff were great. February 2, 2016
Rated 5.0 out of 5.0 by Great stay Everything was terrific. Mariah, a food server, was the friendliest and most helpful. Wonderful smile and a perfect way to start the day. January 24, 2016
Rated 5.0 out of 5.0 by Safe and comfortable environment near Interstate entrances. As a single female Senior Citizen traveling alone, I REALLY appreciated the safe and comfortable environment of this Hotel. The staff upgraded my room at no extra charge to accommodate easy access to the interior elevator and privacy. There were excellent nearby restaurants beyond facilities at the Hotel, and a safe private roadway location that helped eliminate traffic in the Hotel entrance, even though the interstate on-ramps were conveniently nearby. January 21, 2016
Rated 5.0 out of 5.0 by Best place to stay in Bakersfield Clean room friendly staff. Restaurant is ok, not to far from other options. If travel a lot H-INN is the way to go. January 19, 2016
Rated 4.0 out of 5.0 by Great spot to stay This is a good Bakersfield location. No free breakfast like and Express but if that is not important to you than I suggest this location. Standard Holiday Inn resturant inside. Great Happy hour prices. Could use some snacks. Great fitness center with good route for running outside. Great decor for meeting people. The view is what it is. January 16, 2016
Rated 4.0 out of 5.0 by Trucking through Desert I needed to rest, got that, happy hour, got that, and a good start heading north the next day, got that.The dining room/bar has no ambience and lights like a school cafeteria. Hey, no problem. Breakfast and dinner were fine, and bartender and service staff very sweet. January 10, 2016
  • 2016-02-09 T11:37:55.768-06:00
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