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Rated 4.1 out of 5 by 733 reviewers.
Rated 2.0 out of 5.0 The team is striving, but they have room for improvement The hotel is generally pretty good, but it could stand some maintenance to deal with the items that are generally overlooked by the housekeepers. A number of small issues, that shouldn't even be issues, that were addressed by the staff. Finally a major billing problem that was supposedly fixed, but in reality was not. May 27, 2015
Rated 5.0 out of 5.0 by Baltimore Training Excellent central location and value for the money May 27, 2015
Rated 5.0 out of 5.0 Great service All 10's - it was very comfortable with a great staff. May 27, 2015
Rated 5.0 out of 5.0 by Excellent stay. Great location and excellent staff. Rooms were very clean. May 27, 2015
Rated 5.0 out of 5.0 by Conference stay Hotel was very nice and accommodating to our needs. We had an issue where the water in our room wasn't warm and the front desk was immediately able to change our room and also give us a very friendly discount. Overall all the front desk staffs, maids, and bell boys were very efficient, helpful, and generous. The front desk was also helpful on assisting us on places to go explore and eat during our stay. My friends and I would definitely love to stay here again for next years convention, suggest it to anyone who comes to Baltimore! May 26, 2015
Rated 1.0 out of 5.0 by Worst Hotel Stay! This hotel stay was worse than a 1 star rating. The hotel had no hot water and told us several different times that it would be back on in a few minutes and then when speaking to the engineer he said it wasn't his problem. The front desk when questioned about what was going on told us well at least you have a bed to put your head down on and to stop complaining about no hot water in the entire west tower of the hotel. I would not ever stay at this hotel again! May 26, 2015
Rated 5.0 out of 5.0 by Very Nice Stay We recently stayed at the Holiday Inn Baltimore-Inner Harbor (Dwtn) and it was a very nice hotel with wonderful staff. We definitely recommend this hotel to anyone traveling to Baltimore. It is in a great location to the restaurants, bars, Inner Harbor and Camden Yards. May 25, 2015
Rated 1.0 out of 5.0 by Set your own alarm Since we live an hour from Baltimore, we thought staying two blocks from the hospital would enable us to arrive for a 6 a.m. surgery date comfortably. However, the hotel never gave us our wake-up call and then could not provide the promised shuttle. The morning desk man was unapologetic and did not offer any sort of help when we awoke late and had to rush. In fact, he made sure to be as slow and deliberate as possible in response to our panicked situation. May 25, 2015
  • 2015-05-29T17:56:16.315-05:00
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