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Rated 4.1 out of 5 by 568 reviewers.
Rated 5.0 out of 5.0 by Great location. Awesome staff A large group of noisy/partying people checked in next door to our room on our second day. When we brought it up with the staff, they offered to move us to a new room without any hesitation. I couldn't have been happier with the treatment by the staff the entire stay. The room and hotel were clean and well-kept. The location is great if you're planning to spend time at the Harbor and don't want to drive. November 20, 2014
Rated 5.0 out of 5.0 by Very comfortable bed and great service Great friendly service, and hotel was clean with comfortable beds. Really enjoyed the location, very close walk to the ball park, and stadium. Parking garage was enclosed and attached to hotel which was nice. November 19, 2014
Rated 3.0 out of 5.0 by Nothing special This is pretty typical Holiday Inn: it's comfortable, average, middle-of-the-road accommodations. I marked that I'd recommend it, but that's more because I wouldn't actively steer people away: I'd neither recommend it nor not recommend it. I thought the pillows were wonderful (and liked very much that there was the option of requesting something different). The doormen were also extremely helpful and friendly, which I appreciated as someone who doesn't know the area. The food was on the low end of average--and if you need to follow a gluten-free diet, as I do, be aware that the restaurant staff are not well trained about that: I asked the waitress at dinner whether a soup option had gluten and she looked at me as if she'd never heard the question before. Fortunately, the restaurant manager was in ear-shot and was able to answer the question. They do have gluten-free waffles and pancakes on the breakfast menu--and the waffle was OK--but other than that, it's easier to find places with GF menus within a short walk of the hotel than it is to eat in their dining room. My friend had a Philly steak sandwich and said it tasted like it was made of frozen "steak-um" pieces: disappointing on the whole. But the room was comfortable and clean--and pretty much, you get what you're paying for. November 19, 2014
Rated 5.0 out of 5.0 by Great accommodations for a great price Stayed only a short time with my 2 children& husband, but we're completely satisfied with a lovely & comfortable room with friendly staff at a great price! November 18, 2014
Rated 4.0 out of 5.0 by Great location, inexpensive relative to other options in area Only complaint was that the bathroom was so small, you could barely shut the door with out hitting it on the toilet. Couldn't even turn around in there. November 17, 2014
Rated 4.0 out of 5.0 by Perfectly fine The Holiday Inn facility is a bit older, but in good order. Staff was friendly and helpful. My room was clean and comfortable. Very convenient to the Convention Center (1.5 blocks) and light rail line. November 17, 2014
Rated 3.0 out of 5.0 by ok for an old smoking room My room had an old smoking room odor. The gal at check in was Great! Very nice and Helpful. Checkout... no bill under the door so there was another 10 minutes waiting in line to get a receipt. But the old smoking room smell was why I did not love this property. November 17, 2014
Rated 4.0 out of 5.0 by Good stay Friendly and helpful staff. Great location convenient to convention center and harbor area. November 15, 2014
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