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Rated 4.0 out of 5 by 441 reviewers.
Rated 1.0 out of 5.0 Bad Service in my room I ordered 2 queen size beds for me, my wife, my son and grandson. we got 1 queen size bed and 1 pull out sofa. my wife and grandson slept on the bed, my son slept on the pull out sofa and I had to sleep on the floor for 2 days. not good. when we got to the hotel, they said check in was at 4pm. fine, but at 4pm our room was not ready. they said check back at 4:15 which we did. our room was still not ready. then they said check back at 4:30. room was still not ready. our room was ready at 4:45. very long wait. would not go back there again. August 19, 2014
Rated 4.0 out of 5.0 by Comfortable bed and good food. The accommodations were good and the hotel is close to the inner harbor and Camden Yards. The parking lot was sorely inadequate as I could not find a parking spot on the premises I had to circle around the entire block a 2nd time with heavy traffic and eventually park a block away. They did give me a complimentary breakfast for my troubles. The restaurant served excellent food both for dinner and breakfast. Rooms are clean and modern. August 18, 2014
Rated 4.0 out of 5.0 by First impressions last We were extremely happy with our hotel choice. The location was perfect, the room size, comfort and cleanliness was two thumbs up.The staff throughout the hotel from front desk to maintenance where friendly, pleasant and very accommodating. Traveling alone with my child I felt very safe here would definitely recommend for families August 18, 2014
Rated 1.0 out of 5.0 by linda14 I made my reservation six months in advance and requested a handicapped room. When I arrived, I was told at the front desk that no handicapped rooms were available. I was very unhappy! Also, the air conditioner in the room was extremely loud and I could not have a comfortable night. I actually had to turn the air conditioner off in order to sleep. I will not be staying at this hotel in the future!!! August 17, 2014
Rated 5.0 out of 5.0 by very hospitable front desk Couldn't ask for any nicer of a check in Great service from front desk Justin/Darell? August 17, 2014
Rated 5.0 out of 5.0 by Best Hotel Experience EVER Have to say this was the best experience ever during a tiring time. My daughter was just born and I needed a place for my family to stay before heading back to SC. I was welcomed by a team of smiles at the front desk and checked out to one as well. The highlight of my trip was seeing each employee go above and beyond their duties to please my family and I. I will come back and stay here every chance I can when visiting with family! Thanks for a great stay and making me feel like I was the only person in this BUSY hotel!! August 16, 2014
Rated 5.0 out of 5.0 by Close to everything The staff was very friendly except for one bartender. The rooms were quiet and comfortable. Very close to Camden Yards and the Inner Harbor. August 16, 2014
Rated 4.0 out of 5.0 by Long wait to checkin - Buffett overpriced We arrived @ 3:00 pm to checkin. There was a long line of customers [~ 10] waiting to checkin. There were 3 staff members attempting to assist the waiting customers but there seemed to be a lack of clean rooms available. With a checkout time of 11:00 am, it was unbelievable there weren't cleaned rooms available. The staff was apologic and suppled 1 bar drink ticket to compensate the long wait. The food on the breakfast buffett was so-so definately not worth the price charged. The TV was not operational;a staff member came to the room to fix the connection. The clock radio did not work. August 16, 2014
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