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Rated 4.1 out of 5 by 495 reviewers.
Rated 4.0 out of 5.0 by Great location and excellent service Great location. Walking distance to everything. Excellent service staff and clean rooms. This is the 3rd time we stayed at this hotel. September 18, 2014
Rated 5.0 out of 5.0 by Pleasant surprised We had a nice big room wit 2 queen beds and staff was pleasant. Didn't use the hotel dining so I can't comment on it. Sleep quality poor because mattresses seemed worn out. Update the mattresses and box springs and you would be good to go. Pool was awesome. We were surprised at the large size of it for being an indoor pool and the water was nice and warm. Very close to all the great local attractions we visited. Was disappointed that we room was not serviced our 2nd day there but we didn't get clean towels and trash changed when we called. Overall a great stay, I would recommend and would stay again. September 18, 2014
Rated 5.0 out of 5.0 by service and restaurant We have never been treated with such efficiency and caring as we were here. Everyone went out of their way to help us with our questions and needs ( and always with a smile).The restaurant was excellent in both service and the quality of the food served. Thanks for a wonderful experience. September 17, 2014
Rated 5.0 out of 5.0 by good times in Baltimore. enjoyed our stay at a time when the Star Span. Banner is 200 years old. The city was very proud, and so were we. September 17, 2014
Rated 5.0 out of 5.0 by Great hotel for Baltimore Comic Con Everything was easy and staff was wonderful. A great place to stay for the Baltimore Comic Con. The food at the restaurant was fantastic and I highly recommend the ice cream, available in the hotel shop, too. Great location for downtown and easy access to everything you need. September 16, 2014
Rated 5.0 out of 5.0 by Great stay in Baltimore Hotel staff were very friendly and helpful throughout entire week long stay. Staff were very helpful with inquiries regarding dining and outings in the Baltimore area. Room was comfortable, clean, and quiet. Within walking distance to Camden Yards baseball and M&T Stadium for Ravens football. Close proximity to all public transportation. Overall an excellent stay. September 15, 2014
Rated 4.0 out of 5.0 by Room and facilities excellent, courteous staff, restaurant service slow My room and the exercise facilities were excellent and the staff was very friendly and courteous. My only dissapointment was the restaurant in which I had a late dinner. Most of meal was excellent but chicken was dry and it took a long time to get the bill when I was done. Due to restaurant experience I used room service for breakfast which was delivered exactly at the time I requested and was very good. The cost was about the same as going down to the convenience store in the lobby and getting something there, but the quality was much better. September 15, 2014
Rated 5.0 out of 5.0 by Nice place. Nice place. Excellent front desk staff. Very friendly but also very professional. Only complaint that the bathroom was a bit tight and the door opening made it very tight. The bed was very comfortable and I got a great nights sleep. September 14, 2014
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