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Rated 4.1 out of 5 by 491 reviewers.
Rated 5.0 out of 5.0 by Great hotel for Baltimore Comic Con Everything was easy and staff was wonderful. A great place to stay for the Baltimore Comic Con. The food at the restaurant was fantastic and I highly recommend the ice cream, available in the hotel shop, too. Great location for downtown and easy access to everything you need. September 16, 2014
Rated 5.0 out of 5.0 by Great stay in Baltimore Hotel staff were very friendly and helpful throughout entire week long stay. Staff were very helpful with inquiries regarding dining and outings in the Baltimore area. Room was comfortable, clean, and quiet. Within walking distance to Camden Yards baseball and M&T Stadium for Ravens football. Close proximity to all public transportation. Overall an excellent stay. September 15, 2014
Rated 4.0 out of 5.0 by Room and facilities excellent, courteous staff, restaurant service slow My room and the exercise facilities were excellent and the staff was very friendly and courteous. My only dissapointment was the restaurant in which I had a late dinner. Most of meal was excellent but chicken was dry and it took a long time to get the bill when I was done. Due to restaurant experience I used room service for breakfast which was delivered exactly at the time I requested and was very good. The cost was about the same as going down to the convenience store in the lobby and getting something there, but the quality was much better. September 15, 2014
Rated 5.0 out of 5.0 by Nice place. Nice place. Excellent front desk staff. Very friendly but also very professional. Only complaint that the bathroom was a bit tight and the door opening made it very tight. The bed was very comfortable and I got a great nights sleep. September 14, 2014
Rated 5.0 out of 5.0 by How Staff can make a huge impact... During my stay at this location, I was greeted by wonderful staff at the reception desk. They assisted my in all my inquires to their full abilities. September 14, 2014
Rated 4.0 out of 5.0 by Great location! Great location and parking was easy although $25/night (seems about the going rate in town). Internet connection was a major issue here. Service worked great in hallway and lobby, but not in room. Call to IT, helped when they reset it (although they said nothing was wrong with connection), but only lasted that night and was not great after that. Might want to add front desk personnel as it seemed like they were always busy and did not have enough time for each guest. September 14, 2014
Rated 3.0 out of 5.0 by Nice Enough Our stay was short. Check-in was messed up but otherwise our stay was good. Safe, clean place in Baltimore close to sports venues and the harbour. September 13, 2014
Rated 2.0 out of 5.0 by Unsatisfactory Not at all satisfied with the room. It had all kinds of holes and patches on he walls, a bit out dated and we were told before booking the pool was open 24hrs to find out it was only open 4-9. Oh and the girl who checked us in had no clue what she was doing. I travel quit a bit and and stay at holiday in often, but never had this poor of service in the past. September 13, 2014
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