Rated 4.3 out of 5 by 27
Rated 4.0 out of 5.0 by vsdewi1972 great service
this hotel gives us great service...I did enjoy my stay in Holiday Inn, Bandung... hope I would stay there again with lower price.. :-)
December 9, 2013
Rated 4.0 out of 5.0 by Deanmas Nearly everything is awesome but there's still room for improvement
During my stay at Holiday Inn Bandung from 29/11/13-02/12/13, it had been a pleasant and memorable one. As this is the first time I visit Bandung, I didn't really have a well planned holiday. I chose this hotel after I read all the positive feedbacks from travelers that have stayed in this hotel during their visit to Bandung. Well, I couldn't agree more that all the positive feedbacks were true. From the staff friendliness all the way to the room and facilities cleanliness, is top notch. Only one downside is that on my first day upon arrival, it was around 12pm. I proceed to do the check in. As I'm early, the room is still unavailable. I was given a complimentary drinks voucher to be use on their in-house bar lounge and will be called upon room's ready. But I've waited around 2hrs, yet there's no updates to the room availability( note that I have make bookings earlier before I visit Bandung). I approached recept for first time and ask the status but was told to wait another 5 mins. After 5 mins, still no news. I gave them some time but to my surprise, an hour later, still no updates regards to my room. I approached for 2nd time and this time round they apologize and said the room is ready( it was 4 plus pm at that time). Dear Holiday Inn, please improve on preparing the room for the guests abit faster next time as you should know that we came from all the country where we sometime have "jet lagged". We really need the room so we can have a quick nap or rest. Apart from that, this hotel is surrounded by all the famous Factory Outlet and good restaurants. All within walking distance. For my next visit to Bandung, I will definitely chose Holiday Inn again for my choice of stay cause I just simply love it! Ouh, btw, for future guests, do take note that when u chose this hotel as your preferred stay, do include the breakfast meal( they have a lot of variety for breakfast) as part of your itinerary and make sure to call the hotel beforehand to arrange for pickup from the airport. Service are free.
December 7, 2013
Rated 5.0 out of 5.0 COMFORT, RELAX & ENJOYABLE
Room and bed - Super clean and bed was really comfort.
Service - Nice and hospitality. Complimentary airport transfer is advantageous.
Staff - Kind and polite.
Building, facilities and lobby - Well maintain and lobby is so cozy!
November 27, 2013
Rated 5.0 out of 5.0 by MFB82 Value For Money
Nice hotel, great room cleanliness and great location too..
Definitely will choose this hotel again for my next trip to Bandung.
November 25, 2013
Rated 5.0 out of 5.0 by CTguy Good experience
This hotel has good location and easy access to downtown. Hotel staffs are very friendly and helpful.
November 24, 2013
Rated 4.0 out of 5.0 by MFB82 Good rest, great-tasting foods, excellent staff services.
It was my first visit to Bandung and I'm glad I chose Bandung Inn over other hotels. My room was neat and clean. The Internet connectivity was reliably speedy. The foods were reasonably priced and tasty as well. Other facilities - the gym, spa, swimming pool - seemed well maintained but I didn't have the time to try any of those. The hotel is located near to major shopping streets - I could take a cab or just walk from the hotel.
The staff were very friendly and ever-willing to attend to my endless requests for services and information throughout my stay. I'd like to acknowledge the following staff -- Asep, Edy, Yayan, Gunawan -- for their excellent services, and I hope the hotel management will accord them with due recognition.
I look forward to another opportunity to visit Bandung and stay at this hotel again.
November 24, 2013
Rated 5.0 out of 5.0 by Idamay Clean comfortable room with excellent service staff
Staff were wonderful. Helpful and very friendly. Room was clean and fresh. Made me happy to return to hotel room after a tiring day out and about. Fully equipped with my daily necessities like iron and ironing board and hair dryer. I LIKE :)
Full entertainment channels on TV ranging from HBO, Fox movies, Cinemax, AXN etc...
November 23, 2013
Rated 3.0 out of 5.0 by daxiong Old run down property
The property is pretty old and run down. Especially the fitness area, pool, restaurant area as well as rooms definitely need a touch up.
Even though As a Platinum Ambassador we have not been upgraded to the executive floor in the new tower.
We were offered a smoking (request was non smoking due to infant) room in the old tower, still we got the access to executive club.
The staff was kind and caring and did their best to overcome the lousy impression of the run down facility.
As a top elite customer and Ambassador I would have expected more kindness and recognition through the hotel management by considering our request for the upgrade to the executive floor in new tower. We were given this upgrade the first time we stayed in this hotel. This time the management was reluctant to recognize my status.
Considering whether to choose this hotel again or other hotel chain in Bandung where elite status guests are welcome and treated as they deserve.
Dear management, please keep my comments in mind when I should come back to your hotel.
November 19, 2013