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Rated 3.9 out of 5 by 56 reviewers.
Rated 2.0 out of 5.0 by Very old hotel very old hotel and furniture. bed and towels smell very bad. very poor lounge close at 7:30 August 11, 2014
Rated 4.0 out of 5.0 by Bathroom water shower The shower is a big let-down. It was very old and water was not strong enough. First time had such an experience with IHG hotel. Location is okay, walking distance to Riau street. KFC, Pizza Hut are just a few minutes walk away from the hotel. July 31, 2014
Rated 5.0 out of 5.0 by Value for money In the center of the city, good location, good ambiance, good staff. Room size awesome. July 9, 2014
Rated 4.0 out of 5.0 by Excellent hospitality given by all of crew member Exquisitely enjoyable stay in this hotel due to central Bandung environment with walking distance to any amusement in the area. Will not forget the sophisticated moment relaxing and comforting in the guest room. June 30, 2014
Rated 4.0 out of 5.0 by Great service but still need more improvement, esp. on laundry services - a soundproof room needed.. - laundry delivery system must be improved, the hotel promised to delivered my laundry before 6pm if I had given it to the hotel before 10, but mine was late and a couple times my clothes are switched by the clothes of other guest. June 23, 2014
Rated 4.0 out of 5.0 by Comfortable bed , great people but room too SMALL This hotel staff is very friendly and always willing to assist, especially the club executive they are one of the best !!. Bed is very comfortable, Breakfast is good The downside is, the room is way too small to be able to relax and there is no option to choose. The tower room is especially weird in design, the bathroom is huge but the bed room is too small. if you compare with a higher class hotel (5*) in the area, the HI Bandung dollar/sqm is more expensive !!!. (base on June 22 hotels web site, member best rate for 3 nights stay, i am also member of that hotels loyalty program) When people understand this, they may choose the 5* !! I do hope the hotel management really look into this and give your loyal member a better value, if not, then sooner or later the HI Bandung will loose their loyal customer ! June 22, 2014
Rated 4.0 out of 5.0 by Fantastic location, great upgrade This is my second time staying in this hotel. I was caught off-guard when the reception upgraded my executive room to a suite room because the executive rooms were fully booked. The suite room was huge and wonderful. I love the location of the hotel on Jalan Dago as it's very near to the Factory Outlet shops and also very convenient for food. The breakfast spread was also quite good. Overall, me and my wife had a wonderful stay in this hotel and we will be staying here again when we visit Bandung. May 7, 2014
Rated 4.0 out of 5.0 by good dinner with steak good for family and for meeting and this hotel is located very close with shopping and culinary May 4, 2014
Rated 2.0 out of 5.0 by Executive Club North Wing Hello HolidayInn Bandung, I was stayed there on 20-26 April 2014 in Executive Club North Wing Room. My first impression when I entered the room is....it was very narrow for executive club level..too many furniture inside the room. The furniture still classic one. It was also difficult to open and close the curtain, I have to climb into the sofa if I want to close the curtain. but anyway, holidayinn bandung had great great location in Dago Bandung, the bed quality is really great, we were offered 2 types of pillow, firm and soft, sleep quality was good due to great lighting inside the bedroom. Breakfast quality and variety also one thing to be improved from my opinion. I was tried to get breakfast on executive floor, only 2 persons inside, me and my mate, it was really quiet place, so on the next day I decided to get breakfast at Kebun Bambu restaurant downstairs. No bein tv channel, for me as a football lovers, it was really disappointed. last but not least, the elevator temperature was too hot for me, and the number of elevator that had access to basement is only one, so sometimes I have to move from 1 elevator to another with my luggage. Thank you for your hospitality during my stay, have a great day April 29, 2014
Rated 1.0 out of 5.0 by Hospitality Why am I feel like been treated as 2nd class citizen ? April 25, 2014
Rated 5.0 out of 5.0 by Great service and nice located Genuine hotel and service, located is very strategic and the staff friendly March 17, 2014
Rated 1.0 out of 5.0 by Poor! Problem #1: Walked into my Non Smoking guest room only to step on a used match on the carpet Problem #2: Fired up my laptop only to logged on to a snail-paced wifi network which is free ONLY to IHG Rewards member. Problem #3: Went down to the Braga Bar for a pre dinner relaxation, find myself a good spot in the Non Smoking section only to discover that other guests were freely lighting up their cigarettes in the Non Smoking section a couple of feet away from where I was seated with the bar staff blatantly turning a blind eye towards this transgression! Needless to say, I was out of there in a heartbeat. Problem #4: I was assigned a room facing the main Ir. H. Juanda road on the 5th floor and this proved to be a disaster cause the window was not adequately soundproofed and I was awoken a couple of times by the blaring sound of motor vehicles. Problem #5: Ordered an in room Indonesian breakfast. Tasted so bland yet they charged me a HIGHER amount than what was stated on the door knob menu! BIGGEST problem of all: Reception staff's indifferent attitude when I tried to engage her on the above problems upon check out. She just ignored me when I brought up problem #1 and then just passed the phone and let me talk to the restaurant staff (which ended up nowhere when she claimed not knowing what was the price quoted on the door knob menu) when I tried to dispute the in room breakfast price. Note that NO apologies were offered at all. My first and only stay at this hotel. Avoid at all cost! March 8, 2014
Rated 4.0 out of 5.0 by 服务很好,位置也不错 12月份第一次住这个酒店,感觉很好,因为之前住的几个酒店真是太差了。 我当时住了Executive楼层,还有水果及免费汽水,早餐还可以在1楼的Executive餐厅吃,感觉很不错。 February 25, 2014
Rated 3.0 out of 5.0 by comfy stay was good, staff frenly clean rooms tioletry excellent only setback, was ask to pay for bottle of mineral water in the fridge, the aqua mineral water is the same complimentary bottle given to guest in the room, how does guest know that the same type of water in the fridge is chargeable ???? shud change the type of water in the fridge to another brand so guest will not be confuse or make a mistake that it is the complimentary water February 6, 2014
Rated 4.0 out of 5.0 by Free Airport Transfer, Friendly Staff It was a great stay in Holiday Inn Bandung. Except they was overlooked on my airport transfer (airport pick up) that was supposedly already i did mentioned in the agoda confirmation booking about my flight details. Regret to say, with so many luggage and no trolley bag in bandung airport (limited supply i think) and with baby, i have to call hotel about the airport pick up. Sadly, my name was not in the list for airport pick up even though in my agoda confirmation bookings voucher that i received, its already clearly stated about my flight details. Forget about that, it was settle as one of the holiday inn staff already scheduled to pick up 2 guest from same flight with us. without thinking much, we willing to car pool instead of waiting another. Overall stay it was a pleasant stay during my leisure holiday in Bandung. A great and friendly staff, a nice room, a wide and variety selection of buffet breakfast. As it was 17 years old hotel in bandung, perhaps need to refurbish some furniture in room equipped with the latest design and technology. As i would like to recommend this hotel as it was offer free airport pick up and transfer from and to airport. So convenient and no need to worry about taxi arrangement. I would like to consider stay again for my next visit in Bandung. Thanks January 30, 2014
Rated 5.0 out of 5.0 by Comfortable Room and strategic location The room is so comfortable. All staffs are very helpful. Nice location, very strategic.. Everythings you need are nearby January 28, 2014
Rated 4.0 out of 5.0 by Quiet place to relax Stayed in both the Classic (old) wing and the Modern (new) rooms. The newly renovated room was much more comfortable. The first stay was in the Classic suite room. It was big and came with free soft drinks in the fridge. But the furniture and bathroom rather old. When i returned after few days, they put me in the new wing where the room was very modern and nicely decorated. You will be pleased to know that the hotel offers pick up services from both the train stations and airport both ways. But it will be necessary to take taxi (blue birds) if you want to go anywhere from its location. Mr Andres was very attentive to the needs and accomodating in extending late check-out for my late afternoon flight. January 28, 2014
Rated 5.0 out of 5.0 by Big and comfort room, good breakfast, very nice hotel staff It's been a nice experience to stay at this hotel. The room is big and comfort. The bathroom is large and good. The breakfast also taste delicious and enough variation. And the hotel staff very friendly and helpful. The only thing that should be improved is the bathroom towel. We think it's not smell good. And the swimming pool looks too small for a big hotel like this. January 6, 2014
Rated 5.0 out of 5.0 by Affordable price n feel welcome Nice place, always feel welcome. Friendly staff and very helpful January 3, 2014
Rated 3.0 out of 5.0 by Good ; except some issue Booked three rooms under the flash sale so got the standard rooms. However, the room is still well-maintained and I do love the bed; which is very comfortable eventhough I only slept on it for several hours due to my arrival at the dawn. As my rooms were booked using points so I aware that I have no breakfast included. But no big deal at all since the breakfast is affordable. The breakfast was very good. My parents love it. The staffs on the restaurant were also friendly. Unfortunately, it was bad luck for me on that time as I was not allowed to have late check-out. However, I'm really delighted with the FO efforts to handle this matter since the FO manager even made a phone calls to me to apologize. Surely will return as it is the only IHG hotel in Bandung. January 3, 2014
Rated 4.0 out of 5.0 by Accommodative and responsive services We have a great holiday there. Staff are excellent especially the concierge staff, they are helpful and yet act fast to your responses. Breakfast venue is a bit small but overall food and services are great. It has been a great choice to stay at the property. Room is spacious. However, there were some rubbish underneath the sofa. Overall was a real great experience staying at the property. December 30, 2013
Rated 4.0 out of 5.0 by Overall The executive lounge services provided were excellent; good food, good service. Staff was friendly; services were good. Locality was good, v near to shopping and food outlets. However, the toilet was disappointing, quite small and they were times when there was no water supply while having a shower. December 30, 2013
Rated 4.0 out of 5.0 by Great services Friendly and helpful staff. Room service were so fast. December 23, 2013
Rated 5.0 out of 5.0 by Upgraded upmost value! I slept several nights in Holiday Inn Bandung, and I had to get Presidential suite (only room available). As IHG member I had discount on the room price. When I came back later, the personel of the holtel upgraded me to the Presidential Suite again with normal price. Excellent experience! Thanks December 16, 2013
Rated 4.0 out of 5.0 by great service this hotel gives us great service...I did enjoy my stay in Holiday Inn, Bandung... hope I would stay there again with lower price.. :-) thank you.. December 9, 2013
Rated 4.0 out of 5.0 by Nearly everything is awesome but there's still room for improvement During my stay at Holiday Inn Bandung from 29/11/13-02/12/13, it had been a pleasant and memorable one. As this is the first time I visit Bandung, I didn't really have a well planned holiday. I chose this hotel after I read all the positive feedbacks from travelers that have stayed in this hotel during their visit to Bandung. Well, I couldn't agree more that all the positive feedbacks were true. From the staff friendliness all the way to the room and facilities cleanliness, is top notch. Only one downside is that on my first day upon arrival, it was around 12pm. I proceed to do the check in. As I'm early, the room is still unavailable. I was given a complimentary drinks voucher to be use on their in-house bar lounge and will be called upon room's ready. But I've waited around 2hrs, yet there's no updates to the room availability( note that I have make bookings earlier before I visit Bandung). I approached recept for first time and ask the status but was told to wait another 5 mins. After 5 mins, still no news. I gave them some time but to my surprise, an hour later, still no updates regards to my room. I approached for 2nd time and this time round they apologize and said the room is ready( it was 4 plus pm at that time). Dear Holiday Inn, please improve on preparing the room for the guests abit faster next time as you should know that we came from all the country where we sometime have "jet lagged". We really need the room so we can have a quick nap or rest. Apart from that, this hotel is surrounded by all the famous Factory Outlet and good restaurants. All within walking distance. For my next visit to Bandung, I will definitely chose Holiday Inn again for my choice of stay cause I just simply love it! Ouh, btw, for future guests, do take note that when u chose this hotel as your preferred stay, do include the breakfast meal( they have a lot of variety for breakfast) as part of your itinerary and make sure to call the hotel beforehand to arrange for pickup from the airport. Service are free. December 7, 2013
Rated 5.0 out of 5.0 COMFORT, RELAX & ENJOYABLE Room and bed - Super clean and bed was really comfort. Service - Nice and hospitality. Complimentary airport transfer is advantageous. Staff - Kind and polite. Building, facilities and lobby - Well maintain and lobby is so cozy! November 27, 2013
Rated 5.0 out of 5.0 by Value For Money Nice hotel, great room cleanliness and great location too.. Definitely will choose this hotel again for my next trip to Bandung. November 25, 2013
Rated 5.0 out of 5.0 by Good experience This hotel has good location and easy access to downtown. Hotel staffs are very friendly and helpful. November 24, 2013
Rated 4.0 out of 5.0 by Good rest, great-tasting foods, excellent staff services. It was my first visit to Bandung and I'm glad I chose Bandung Inn over other hotels. My room was neat and clean. The Internet connectivity was reliably speedy. The foods were reasonably priced and tasty as well. Other facilities - the gym, spa, swimming pool - seemed well maintained but I didn't have the time to try any of those. The hotel is located near to major shopping streets - I could take a cab or just walk from the hotel. The staff were very friendly and ever-willing to attend to my endless requests for services and information throughout my stay. I'd like to acknowledge the following staff -- Asep, Edy, Yayan, Gunawan -- for their excellent services, and I hope the hotel management will accord them with due recognition. I look forward to another opportunity to visit Bandung and stay at this hotel again. November 24, 2013
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