Rated 4.2 out of 5 by 39
Rated 4.0 out of 5.0 by Christmashannah Accommodative and responsive services
We have a great holiday there. Staff are excellent especially the concierge staff, they are helpful and yet act fast to your responses. Breakfast venue is a bit small but overall food and services are great. It has been a great choice to stay at the property. Room is spacious. However, there were some rubbish underneath the sofa. Overall was a real great experience staying at the property.
December 30, 2013
Rated 4.0 out of 5.0 by rizane75 Overall
The executive lounge services provided were excellent; good food, good service.
Staff was friendly; services were good.
Locality was good, v near to shopping and food outlets.
However, the toilet was disappointing, quite small and they were times when there was no water supply while having a shower.
December 30, 2013
Rated 4.0 out of 5.0 by Joker124 Great services
Friendly and helpful staff. Room service were so fast.
December 23, 2013
Rated 5.0 out of 5.0 by philippej Upgraded upmost value!
I slept several nights in Holiday Inn Bandung, and I had to get Presidential suite (only room available). As IHG member I had discount on the room price. When I came back later, the personel of the holtel upgraded me to the Presidential Suite again with normal price. Excellent experience! Thanks
December 16, 2013
Rated 4.0 out of 5.0 by vsdewi1972 great service
this hotel gives us great service...I did enjoy my stay in Holiday Inn, Bandung... hope I would stay there again with lower price.. :-)
December 9, 2013
Rated 4.0 out of 5.0 by Deanmas Nearly everything is awesome but there's still room for improvement
During my stay at Holiday Inn Bandung from 29/11/13-02/12/13, it had been a pleasant and memorable one. As this is the first time I visit Bandung, I didn't really have a well planned holiday. I chose this hotel after I read all the positive feedbacks from travelers that have stayed in this hotel during their visit to Bandung. Well, I couldn't agree more that all the positive feedbacks were true. From the staff friendliness all the way to the room and facilities cleanliness, is top notch. Only one downside is that on my first day upon arrival, it was around 12pm. I proceed to do the check in. As I'm early, the room is still unavailable. I was given a complimentary drinks voucher to be use on their in-house bar lounge and will be called upon room's ready. But I've waited around 2hrs, yet there's no updates to the room availability( note that I have make bookings earlier before I visit Bandung). I approached recept for first time and ask the status but was told to wait another 5 mins. After 5 mins, still no news. I gave them some time but to my surprise, an hour later, still no updates regards to my room. I approached for 2nd time and this time round they apologize and said the room is ready( it was 4 plus pm at that time). Dear Holiday Inn, please improve on preparing the room for the guests abit faster next time as you should know that we came from all the country where we sometime have "jet lagged". We really need the room so we can have a quick nap or rest. Apart from that, this hotel is surrounded by all the famous Factory Outlet and good restaurants. All within walking distance. For my next visit to Bandung, I will definitely chose Holiday Inn again for my choice of stay cause I just simply love it! Ouh, btw, for future guests, do take note that when u chose this hotel as your preferred stay, do include the breakfast meal( they have a lot of variety for breakfast) as part of your itinerary and make sure to call the hotel beforehand to arrange for pickup from the airport. Service are free.
December 7, 2013
Rated 5.0 out of 5.0 COMFORT, RELAX & ENJOYABLE
Room and bed - Super clean and bed was really comfort.
Service - Nice and hospitality. Complimentary airport transfer is advantageous.
Staff - Kind and polite.
Building, facilities and lobby - Well maintain and lobby is so cozy!
November 27, 2013
Rated 5.0 out of 5.0 by MFB82 Value For Money
Nice hotel, great room cleanliness and great location too..
Definitely will choose this hotel again for my next trip to Bandung.
November 25, 2013
Rated 5.0 out of 5.0 by CTguy Good experience
This hotel has good location and easy access to downtown. Hotel staffs are very friendly and helpful.
November 24, 2013
Rated 4.0 out of 5.0 by MFB82 Good rest, great-tasting foods, excellent staff services.
It was my first visit to Bandung and I'm glad I chose Bandung Inn over other hotels. My room was neat and clean. The Internet connectivity was reliably speedy. The foods were reasonably priced and tasty as well. Other facilities - the gym, spa, swimming pool - seemed well maintained but I didn't have the time to try any of those. The hotel is located near to major shopping streets - I could take a cab or just walk from the hotel.
The staff were very friendly and ever-willing to attend to my endless requests for services and information throughout my stay. I'd like to acknowledge the following staff -- Asep, Edy, Yayan, Gunawan -- for their excellent services, and I hope the hotel management will accord them with due recognition.
I look forward to another opportunity to visit Bandung and stay at this hotel again.
November 24, 2013
Rated 5.0 out of 5.0 by Idamay Clean comfortable room with excellent service staff
Staff were wonderful. Helpful and very friendly. Room was clean and fresh. Made me happy to return to hotel room after a tiring day out and about. Fully equipped with my daily necessities like iron and ironing board and hair dryer. I LIKE :)
Full entertainment channels on TV ranging from HBO, Fox movies, Cinemax, AXN etc...
November 23, 2013
Rated 3.0 out of 5.0 by daxiong Old run down property
The property is pretty old and run down. Especially the fitness area, pool, restaurant area as well as rooms definitely need a touch up.
Even though As a Platinum Ambassador we have not been upgraded to the executive floor in the new tower.
We were offered a smoking (request was non smoking due to infant) room in the old tower, still we got the access to executive club.
The staff was kind and caring and did their best to overcome the lousy impression of the run down facility.
As a top elite customer and Ambassador I would have expected more kindness and recognition through the hotel management by considering our request for the upgrade to the executive floor in new tower. We were given this upgrade the first time we stayed in this hotel. This time the management was reluctant to recognize my status.
Considering whether to choose this hotel again or other hotel chain in Bandung where elite status guests are welcome and treated as they deserve.
Dear management, please keep my comments in mind when I should come back to your hotel.
November 19, 2013
Rated 4.0 out of 5.0 by Raja4313 one night at holiday inn
nice place to sleep and relax.
near to culinary area...
November 18, 2013
Rated 5.0 out of 5.0 by mabel17 comfortable bed,friendly staffs
Being an IHG member gives me the chance to enjoy every stay at Holiday in Bandung.I am treated as family and the staffs know me already. Holiday Inn Bandung is like home away from home to me.
November 11, 2013
Rated 1.0 out of 5.0 by bRCKS Low Quality Inn
I was staying in this hotel last weekend. Made reservation via the Director of Sales and made immediate guaranteed-payment via bank transferred for one night stay in Executive Club Room, as per requested. Unfortunately the service was very far from a so-called Executive level. They offered a space so-called Lounge to serve the Executive Club Room guest to do the check-in and check-out, but unfortunately far beyond what I understand as a Lounge meant to be.
I booked a NON-smoking Executive Club room, but up to more than 2pm the room still not available. The hotel even can not guarantee how long I have to wait until my room is ready though I made advanced payment already. Though the hotel's Director was arranging the reservation for me. Ultimately terrible.
Luckily after long complaint to the Revenue Manager, I can enter my room after 5pm and take a rest. An unforgettable experience. For sure this hotel has been black-listed in my preferred hotel list.
Last but not least, better look for other hotel than this one. Many other better hotel in Dago street. Bye bye Low Quality Inn of Holiday Inn.
October 30, 2013
Rated 3.0 out of 5.0 by Zaenal Service for complimentary is not good
I have concern regarding the service for complimentary as below:
a. Holiday Inn had not provided complimentary for laundry with maximum 2 pieces only. Just info to you that in my experience have complimentary for laundry (2 peaces only maximum) under Chevron rate.
b. Regarding minibar complimentary, recently I had experience the hotel had not provided tool/equipent to open beverage bottle cap. So I take one sprite can with charge.
October 2, 2013
Rated 4.0 out of 5.0 by Bang112 Nice cozy hotel
During several times I have Stayed in Holiday Inn Bandung, I find it's a nice, cozy and comfortable hotel. Very nice service, good food, friendly staff. The only drawback is it's location in central Bandung, if you don't know the time of traffic jams, you could get stuck in traffic for hours.
and the parking space is crowded, needs additional space especially on weekends / high season holidays.
September 30, 2013
Rated 4.0 out of 5.0 by LGHG Nice and clean Hotel
Overall the stay was great. Location is very close to eateries and factory outlets. Hotel staffs were always full of smiles.The room was clean and comfortable. Breakfast was good and quite complete range. The hotel massage & spa is highly recommended.
September 7, 2013
Rated 5.0 out of 5.0 by alraddadi Reception
The reception was an excellent employee
He was responding to all my requests
And understanding for I do not know to speak English
August 28, 2013
Rated 5.0 out of 5.0 by babas excellent staff services and smiley
when i met every staff at lobby...pool..resto..they showed a very positive attitude and smiley face. even the security at the front park. trying to get face to face communication was an excellent to serve the guest.
August 28, 2013
Rated 5.0 out of 5.0 by Poppy27 Good hotel with great staff
It's been a great experience to stay at Holiday Inn Bandung. Me and family were staying there for 4 nights on 12th til 16th August 2013. Nice room, clean and comfy bed. Staff was excellent, helpful, friendly n so pleasant.
Need some maintenance on bathrooms, specially on tap on bathtub.
I would highly recommend this hotel to stay.
August 23, 2013
Rated 5.0 out of 5.0 by Zuki3 Verry good
Verry good place for business and leisure. All staffs are friendly and the room is compfortable. I will recomend this hotel to my colleagues.
August 21, 2013
Rated 5.0 out of 5.0 by buhari19 great service, strategic location, staff very helpful
service was great when breakfast the staff suggested for location smoking or no smoking and check in greeted by name
August 12, 2013
Rated 5.0 out of 5.0 by dahlan55 nice hotel, friendly staff and srategic location
nice hotel, room is very clean and comfortable, breakfast with variety menu and nice staff
July 28, 2013
Rated 5.0 out of 5.0 by MartinC24 Great Location, Comfortable Room and Excellent Staff Service
Stayed one night superior non smoking room in June 2013. Great location at Jalan Dago with plenty local eateries, restaurants, cafe, factory outlets, within walking distance to Plaza Dago and Indah Plaza big shopping malls, distros and boutique shops at Jalan Sultan Agung; Friendly and speedy check-in/out staff service, with free welcome drinks/fruits; Bedroom is nicely refurbished with warm colonial decor and modern fitting like LCD TV, comfortable sofa and coffee table. Bathroom is a bit letdown and need to be upgraded. Adequate choices of local and western breakfast. Tried ala carte lunch at Kebun Bambu restaurant with friendly staff service but the food quality wasn't up to a restaurant standard with small serving and overcooked meat and need to be improved. The room temperature also very hot and humid. Friendly and professional service from the shuttle driver to airport. Nice tea tree spa service next door. Overall enjoyed my stay at the hotel and will come back in the future.
June 11, 2013
Rated 4.0 out of 5.0 by Samson068 Improve Gym Facilities
I wish the gym facilities could be improve. Upgrade and increase some walk & cycling machines.
May 30, 2013
Rated 4.0 out of 5.0 by Wina Overall OK but Wifi
I had good enough overall experience staying there but wifi. Wifi in room was so poor. I could not connect e-mail due to poor wifi.
May 15, 2013
Rated 5.0 out of 5.0 by Indi2222 Good Location
Great Location and staff very helpfull... I was enjoy to stay here
May 15, 2013
Rated 4.0 out of 5.0 by dar27 practical, good location, value for money
The rooms are nice, the location excellent, breakfast is good, quite atmosphere, not much actions. good if you like to sleep, reasonable food taste and choice.
April 18, 2013
Rated 2.0 out of 5.0 by martina98 as usual cofortable bed and good room
unfortunately this time service has been very poor. No welcome, nobody attending at priority check in. No service at priority breakfast etc... suprised....
February 14, 2013