Rated 4.0 out of 5 by 92
Rated 3.0 out of 5.0 by TezzaB Not up to standard!
This is the third time that I have stayed at this new hotel and I do not think that it meets the standards of other new Holiday Inn Hotels (for example Mumbai).
There is no business centre and the simple task of printing out an airline boarding pass involved gaining special access to the executive floor and then e mailing the hotel reception for them to print out the boarding pass. This is a nonsense for a hotel that supposedly caters for business travellers.
Whilst in the centre of Bangkok I also think that there should be a hotel bar.
December 12, 2013
Rated 4.0 out of 5.0 by Brute52 Very comfortable bed, bright, modern room
Very nice, modern comfortable room. Spotlessly clean. Right on Sukhumvit Road, close to Emporium the BTS and many good eateries. Service was excellent. Breakfast was good, with espresso coffee. The 25m lap pool was a bonus.
December 12, 2013
Rated 4.0 out of 5.0 by Platinum69 Very good
Very good fir travel staff is very friendly i comeback soon
December 11, 2013
Rated 5.0 out of 5.0 by Rocroc62 Awesome hotel, a hidden jewel (staff) in city proper!
I stayed for two nights in business trip in this hotel. I was book in the Silom area but change in the last minute, and what a great decision that was. First the hotel was brand new, you can still smell some of the furniture's as it went out of the box. The restaurant buffet sekection was abundant and price right, or you can eat street food which I did in two occasions. Hotel was located in a place where you are far and yet near to the place you want to go to. The staff are impeccable in terms of service provided. All polite and respectful. Not that I need attention, but all the employees make me feel special. The room I was assigned to was roomy, all room amenities meets my needs or exceeded it. Hotel was in between train the MTR station but much nearer to ASOK and SUKHUMVIT BTS train stations. The hotel amenities (pool,gym and spa) are all usable and great. The only negative I can say about my stay was my room was clean late one day, I complained to the MOD and he sent three crews immediately to clean my unit and in good gesture on his part he went to my room personally to apologize and in hand offered me two free pass to the lounge. That my friend was customer service at its best. I've been to different hotels not just Holiday Inn and the word customer service seems lost unless you stay in a 4 to 5 star hotel, but this place is on top of its game competing other hotels around this area. Would you take my word if I say staying here worth your money? Its up to you. but to me I will definitely come back. I am just sharing my experience so you can also enjoy your stay like me.
December 9, 2013
Rated 4.0 out of 5.0 by Kenjurou Why are there no Business Center ?
I had to visit small internet caffe to make photo copy.
I do not know why ?
and Tere are no watch in reception space. Why ?
December 4, 2013
Rated 4.0 out of 5.0 by Skyboy Comfortable Room
Room is comfortable and staffs are friendly. Although it is located in Sukhumvit Road along with the sky train track, it is between 2 skytrain stations. If it is raining, it might have some problem.
Nice lap pool but the water is very cold, make sure you choose the right timing of a day to go into pool
December 3, 2013
Rated 4.0 out of 5.0 by HenrYS99 Check-In
I am not happy with the way the lady treated me during check-in at the reception. I hadn't taken my voucher with me but she kept annoying me even though I said I will send it immediately upon returning to sydney.
I stayed at Holiday Inn Singapore, Kuala Lumper, Phuket, Bangkok, Hong Kong and Macau. All the other Hotels had a form to fill and there were no issues however this lady in the reception kept me waitng for a very long time and I am very disappointed about this. Hope you guys can train your staff in trhe reception area on customer services.
The guys in the concierge area were very good and very helpful.
My travel voucher is attached
December 1, 2013
Rated 4.0 out of 5.0 by punnee service and location
Impressed with the service and facilities.f there is a chance I will go back again.
November 28, 2013