Rated 4.2 out of 5 by 194
Rated 5.0 out of 5.0 by Lawrence0422 飯店位置方便,客房乾淨
October 26, 2014
Rated 3.0 out of 5.0 by krueger15 Good hotel with slight service issues
Having stayed here more than once, my general feeling about the property is that it serves its purpose if you have to be in the Sukhumvit area.
Located in between Asoke and Phrom Phrong BTS, with the option of the MRT at Sukhumvit, travel and accessibility is a big plus.
Rooms were decent sized and comfortable. Bathrooms are showing severe signs of wear and tear though, especially in the shower area.
Food and beverage options are aplenty in the area, even up to 3am in the morning.
Internally, the staff do need some remedial training in terms of customer service. I have a feeling that the only reason I was better treated at L9 during check in and evening cocktails was solely based on my Platinum Elite membership status. Throughout my stay, be it with front office, the restaurant or housekeeping, there were no signs of hospitality from anyone I passed. Most times I had to greet the staff first before they acknowledged sheepishly.
Nevertheless, there is nothing in this property that cannot be solved with proper mentoring and training.
So as I mentioned, do stay at Holiday Inn Sukhumvit 22 if you are in the area. Otherwise, there are several other IHG hotels to choose from in central Bangkok which will also provide a comfortable stay.
October 22, 2014
Rated 5.0 out of 5.0 by PH01 A quick and enjoyable stay
My two nights at this hotel were great. Check in was quick and accurate and my room was oh so quiet which meant sleeping on the lovely hard bed was easy.
Whilst it is a few hundred metres to the local BTS it is very quick to travel everywhere and get around BKK.
Pre-pay for the breakfast and you'll have a very cheap meal with quality food including lots of fresh fruit.
Wi-fi was very fast.
I like cold AC and was able to keep my room at the best temperature.
October 21, 2014