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Rated 4.4 out of 5 by 253 reviewers.
Rated 5.0 out of 5.0 by Gracious front desk and service providers I love this hotel and its location and staff. They are always courteous, friendly and helpful no matter what time of the day or night I arrive. I stay here every time I am in Bangkok, even if for one full day only. Can't beat the location and price, and the comfort and size of the standard room. One thing I found on the last trip and would recommend is that the doormen check the taxis for use of the meters, especially on long trips to the airport in the early morning hours. I was put in a cab at 4 a.m. for a 6 a.m. flight last week where the driver refused to use the taxi meter and tried to overcharge me, so we had to negotiate and settle on a reasonable fee. That was stressful! Overall, it is a wonderful hotel and experience. Please let your staff know how great they are. October 16, 2014
Rated 5.0 out of 5.0 by All good for our stay First of all I would like to thank you to the staff, who makes this property so well kept and running smoothly to accommodate all guest from around the world. Not only comfort but also secured place to be stay during short period or long days. October 15, 2014
Rated 4.0 out of 5.0 by One week in Bangkok Great value for money suite. The room was very well appointed and extremely comfortable. This is my 6th stay it this hotel and its great value for money and a superb location as walking distance to my office in Bangkok. It is also very close to the amazing Lumpini park which is excellent for an early morning run (I'd recommend 05:30 - 06:00am as its buzzing then) It has the advantage of having the metro on the doorstep should you wish to venture outside the area. The gym was well equipped and always quiet. The executive club was not the best I have visited with quite limited options available. The breakfast took around thirty minutes from ordering and still hadn't arrived when I had to leave to work. Aparently its prepared on the ground floor and sent up! After my first day I settled on the breakfast buffet on the ground floor. It was ok in terms of range and good value for money overall. The staff were very nice and always so pleasant and thoughtful. The room service menu was quite limited in terms of Thai and International options. It appeared geared towards guests from the Middle East region and I understand that they cater to their market, just that it didn't necessarily suit me. Overall a very good hotel, nice pleasant staff as is always the case in Thailand, and excellent value for money. October 13, 2014
Rated 4.0 out of 5.0 by Great Service and excellent location The staff are courteous, friendly and attentive. The location of the hotel is excellent which is near the shopping malls and Erawan Shrine is just opposite the hotel. October 12, 2014
Rated 3.0 out of 5.0 by Need more improvement at staffs service level Average every 6 weeks I will be at Bangkok and staying at the same hotel if possible. reason is because of convenience. After awhile, I have noticed the front desk staffs doesn't even provide their simple duty by greeting you and provide a warm welcome.. they treated everyone as a walk in guest.. (I don't understand the purpose of setting up a special desk for member?) In my last experience with the hotel, I have left a bottle of Perfume (brought it just a month ago) but the hotel doesn't even alert me or email to me. In my opinion, the management doesn't even give a clear instruction and guideline to the staffs. I have also encounter one very bad experience close to a year ago, Due to room was not clear during my checked-in and requesting me wait for 45 mins. after an hour, the staff doesn't even got back to me and kept me update the progress until I'm approaching the staff again, then they start acting on it. the worse thing was the serving staff doesn't even say "a sorry".. work as "usual". the incident was acted by the hotel duty manager but I'm surprise that the service still doesn't seem any further improvement. October 12, 2014
Rated 5.0 out of 5.0 by Great Stay Centrally located, this hotel is one of the best I've stayed at. The breakfast buffet is extensive and the food delicious. The staff are friendly and helpful - nothing was too much trouble. If there was anything that you needed, they were right on to it. Comfortable bed, nice size room, big shower and vanity. Concierge and other staff were very helpful with good recommendations. October 10, 2014
Rated 4.0 out of 5.0 by Friendly Place nearby Shopping Attraction Comfortable place for Bangkok Shopping District, Rajchaprasong. October 9, 2014
Rated 5.0 out of 5.0 by Best Holiday Inn in Bangkok Best in location, amenities, attentiveness of staff, my second home in Bangkok, Thailand October 7, 2014
Rated 5.0 out of 5.0 by good location of the hotel I have nothing to describe my stay, as I have been a repeated customer to the Holidays Inn Bangkok for many times and I travel to Bangkok frequently. October 6, 2014
Rated 4.0 out of 5.0 by very good stuff from my expearince in human resorse managment i strongly recommend to give promotion to Mss : Sarouda in recieption and Mr: thanatad in clup lounch ... October 5, 2014
Rated 5.0 out of 5.0 by Great service and location Staffs were friendly and helpful, easy access to all shopping centers with cover walkways, no problem with rain or shine. September 29, 2014
Rated 5.0 out of 5.0 by My Stay I've stayed at Holiday inn in Bangkok a lot and the service has always been top level, the staff great the only small gripes I have are more personal than a reflection of the hotel. I love Golf so miss the Golf Channel when I stay as it's not available and I enjoy cups of tea daily and not having fresh milk is a pain as whitener is not the same, however a single request and a small jug is in my room great thankyou and will be back September 26, 2014
Rated 5.0 out of 5.0 by 服务非常好 因为我在酒店入住期间需要储存母乳,酒店的行李储存室里就有冰箱,非常方便,而且在我多次储存过程中酒店员工都给予了很好的服务,在此表示感谢! September 25, 2014
Rated 4.0 out of 5.0 by Good security and staff with greAT SERVICE GREAT stAY IN HOTEL. will go back to stay when travel to bangkok. September 23, 2014
Rated 5.0 out of 5.0 by My usual home in Bangkok Stayed here a few times already. No regrets about it...! September 23, 2014
Rated 5.0 out of 5.0 by another great stay I have stayed at your property 2 years ago. It was great than and it was great now. keep up good work. location is great next to sky train and MRT also your staff was good in providing info of prices and how to get around. September 22, 2014
Rated 5.0 out of 5.0 Excellent great, staff are friendly, helpful, cheerful etc etc September 16, 2014
Rated 5.0 out of 5.0 酒店住宿 住宿环境安静,接待服务态度端正,客房淸洁度好,照明合适,提供的早餐不错。 网络环境很-般,咖啡厅价格很贵。 September 16, 2014
Rated 4.0 out of 5.0 by Good location and value for money First thing is the location. It is right next to Chit Lom BTS station. You can even walk using the overhead bridge to few other shopping malls like the Siam Paragon, Central mall etc The Buffet also offers great value for Lunch and dinner. Staff are helpful and service great at the restaurant and gym. September 15, 2014
Rated 5.0 out of 5.0 by Excellent service As has become the norm with the Holiday Inn Bangkok, extremely high level of friendly service throughout. September 15, 2014
Rated 5.0 out of 5.0 by Great Hotel Stayed with the hotel for 4 nights. It was a good and relaxing stay. The room was clean, functional and comfortable. The most amazing thing was the prefessionalism and the friendliness of the staff, especially the bell boys, the conceirge and the security staff manning the hotel lift lobby. My child loves them. They were attentive, courteous adn extremely friendly. The buffer breakfast spread was awesome. The buffer dinner was amazing and extremely value for money. WIll definitely return on my next trip to Bangkok September 14, 2014
Rated 5.0 out of 5.0 by Wow Stayed in this hotel in the past and had 'hit or miss' service. Wow, what a difference. The staff must have undergone a complete retraining. I have stayed in hotels all over the world and this was one of the best experience of my life. The staff was doting and knowledgeable, offering help at every step. I honestly don't remember handling a bag or even pressing the elevator for myself when heading up to my room. Stay here if you want to understand the true Thai hospitality. September 10, 2014
Rated 5.0 out of 5.0 by great place, wonderful people enjoyed my stay there and will stay there again next time I'm in BKK September 10, 2014
Rated 5.0 out of 5.0 by good location excellent service This is the 3rd time we stayed at Holiday Inn this year! Absolutely the best location in Bankok. Kid friendly and superb staff. Ready to help anytime. Food is great and rooms are good and clean! Will stay here again and again! September 9, 2014
Rated 4.0 out of 5.0 by Great location Very convenient location near to the Train station making travelling around City very easy. September 9, 2014
Rated 5.0 out of 5.0 by Friendly and comfortable The environment is so comfortable, staff are so friendly. As I have stayed at holiday inn Bangkok for many times. Staff recognize me, feel so friendly September 7, 2014
Rated 4.0 out of 5.0 by Excellent Location and Good Food I was on a business trip for a week in Bangkok, and found this hotel to be in an excellent downtown location very close to the SKY-TRAIN station. This made my commutation extremely fast and convenient, and saved hours from sitting inside Taxi in long Traffic Jams (A normal scenario in Bangkok). The Breakfast Service is excellent , with smiling staff and excellent response. September 6, 2014
Rated 5.0 out of 5.0 by 物有所值 房间和各种设施都不错。酒店位置就在市中心,旁边就是BTS, 和大型购物商场,还有大超市BIG C. 下次会再入住. September 1, 2014
Rated 5.0 out of 5.0 by Great location, perfect service Staying here was fabulous. Location is perfect when visiting the lively city of Bangkok. We enjoyed the room, the excellent service and were able to relax after a busy day out. I can only recommend you this hotel as price vs. value is excellent September 1, 2014
Rated 5.0 out of 5.0 by Great hotel in a great location in Bangkok This Holiday Inn Bangkok is nicely located off the Chitlom Sky Tran station, and very convenient to reach the main attractions in the area. Shopping, conventions, dining are withing easy reach. The Holiday Inn provided a wonderful experience in town. August 31, 2014
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