Rated 4.4 out of 5 by 132
Rated 5.0 out of 5.0 by MartijnW Great stay
One of my favourite IHG properties around. Will definitely return when I'm in the BKK area.
When you stay at executive floors you need to know that you have to check in at the lounge in annex building, but staff at reception is very friendly to escort you.
Welcome at the lounge was friendly and personal as always. Really felt welcomed.
Staff really made the difference and goes the extra mile when needed. Major technical issues in my room was resolved on the spot with great level of concern to my personal well-being. Manager recognized me from previous visit, etc.
Hotel is also at great location with BTS and Shopping malls around the corner.
Only small downside is the bar area which isn`t really cosy but service is as good as anywhere else in the hotel
For me this hotel is a home away from home!
August 14, 2013
Rated 5.0 out of 5.0 by Romualdo service
Friendly, efficient & smiling service. Especially the staff at the Executive room, 12th Floor. I would like to stress out how this particular staff has been nice & professional. Merci et bravo !
August 6, 2013
Rated 5.0 out of 5.0 ideal for a short city tour
Everything within walk distance! food, shopping, supermarket, metro, temple~perfect!
August 4, 2013
Rated 5.0 out of 5.0 by OBAL Nice hotel in good location
Nice hotel, comfortable, centrally located, friendly staff, nice facilities (swimming pool, gym), great room
August 2, 2013
Rated 5.0 out of 5.0 by shelee Great Service
Very clean room and excellent service. Definitely recommend Holiday Inn to friends who are visiting BKK.
August 1, 2013
Rated 4.0 out of 5.0 by dech good kids suite and location
Our family of 4 ( with young children) enjoyed our stay at this hotel because of its very central location and comfortable kids suite. All the staff from Housekeeping to cafe G and the bell/lift men were outstanding and always carrying a nice smile. The bell boys were always so helpful. Though I wish the check in/ out staff would be less sterile and friendlier as their colleagues. Breakfast is nice with a good variety and great scrambled eggs!
August 1, 2013
Rated 5.0 out of 5.0 by Mangon Excellent central hotel with very caring staff
Started the holiday here with two nights to recover from jet lag (11 hour flight. Very central hotel with simple walking access to many stores and facilities nearby. Not least of which was the huge Pratunaam market with bargains of all shapes and sizes.
Nothing was too much trouble for the staff. They installed an extra box in my room for internet because the signal strength was low. They also welcomed my wife and made sure she was comfortable when she arrived separately from me.
Downstairs restaurant excellent value for money with a comprehensive buffet.
Returned after main vacation to finish the holiday with two more nights at this hotel as it had been such a good experience to start with.
July 30, 2013
Rated 4.0 out of 5.0 by Sean2013 Good location and comfortable bed
While choosing hotels when I travel, my first priority is with the IHG Group as all the basic amenities are available. I do not have to ask for it unlike other hotels where I have to ask for ironing board and so on. I am a Gold Elite member so I always get good recognition.
However, I have one suggestion to make to Holiday Inn Phloenchit in particular. On my recent stays with Holiday Inn Phloenchit in July 2013, I noticed that one of the bell boys was irritating. His intent may be his eagerness to help but he was overdoing it. I was even overcharged for a taxi which I booked to Pattaya and later I found that the taxi had to pay a commission to him. It is OK that he wants to make a little bit of extra money, which is fine, but I found that he is over anxious to get people to get taxis. He does it to the extent that it really gets irritating.
Coming to the point, my main suggestion is this. After returning from Pattaya, on a particular day, I was going out and he was standing at the entrance. In his exact words he said "Hello Boss, where are you going?". My suggestion is first of all, staff should be trained to greet the customers as SIR and not BOSS. BOSS is a word common with Indians, but none of the IHG staff use that word even in India. Secondly, it is none of his business to ask me where I am going unless I ask him to get me a taxi. He should not be asking customers where they are going when they are walking in and out of the entrance each time. It is irritating and makes you feel as if you are standing in the middle of Soi 11 or Khaosan Road and not in the premises of an international chain group of hotels.
I would not have bothered to write this but this time it really made me irritated.
July 26, 2013
Rated 3.0 out of 5.0 已预订4天房间
July 24, 2013
Rated 3.0 out of 5.0 by Bosses Poor Housekeeping service
For the six days I stayed in thsi Holiday Inn, my experience is poor housekeeping planning, for at least three days I need to call front desk to arrange for service personnel to tidy up the room especially I return form along day meeting,
July 18, 2013
Rated 5.0 out of 5.0 by Shigi Nice Accommodations
Great service, staff, amenities, and location.
Will highly recommend!
July 16, 2013
Rated 3.0 out of 5.0 by Lydia2 Good location, but poor check-in experience
The check-in staff couldn't find my booking as they didn't put in my full name. Rather than trying to help, when I insisted she checks again, she gave me a dirty look. She didn't even bother to offer to give me a room even though there was room available until I asked. Then she told me that it is more expensive, etc. I asked for a corporate rate, but she wanted me to show her my booking reference instead, and I had then to open and log in my laptop at the check-in counter. I didn't feel welcomed and didn't feel that I am in an international hotel.
July 11, 2013
Rated 5.0 out of 5.0 by jji75 great experience
Every time we go to Bangkok, we always choose this hotel. The location is perfect, the service is also good.
July 8, 2013
Rated 5.0 out of 5.0 by SuperJolie Unbeatable Location
Excellent location, very well-situated along the city's main shopping belt and less than a minute's walk to the BTS station. The staff at the front office are very efficient and swift.
The room is well-maintained and clean, with all necessary bathroom amenities provided.
However, the breakfast spread at Cafe G is mediocre and there is definitely room for improvement in the service level of the waiting staff at the cafe.
Overall, this is one of the best hotels to stay in Bangkok.
July 3, 2013
Rated 4.0 out of 5.0 by Tommy123456789 Excellent Stay
Everything was very nice and worked out fine. I was upgraded to a Junior Suite with Privileges to the Intercontinental accross the parking lot. Things went well until one night a lady said I could not use the lounge any more. I went and talked to the staff at the Holiday Inn and they said sorry for the misunderstanding and they took care of it, she did not give me any more problems after that. The rooms are very comfortable, nice living room, bed room with a TV in each. The bathroom was very nice, shower was excellent but did not have a bathtub which I rarely use. Really nice place to stay and very convenient for the sky train (Chit Lom) as it was right out the front door and maybe a 50 meter walk.
July 1, 2013
Rated 4.0 out of 5.0 by styeow hotel
hotel has good wifi connection.
located close to erawan shrine and walking distance of 10 mins to major shoppilng malls
June 30, 2013
Rated 4.0 out of 5.0 by Anur Good for work and leisure
Comfortable rooms, very well located from BTS, Erawan shrine and shopping. The gym is good so you get your morning exercise. With superb internet connectivity in the room and good desk lighting, the place is excellent for work and leisure. Decor is pleasant, not over the top. I was able to get work done and relax. Staff are friendy and will go the extra mile to assist with directions and taxis. Check-in and check-out were quick and efficient. Recommended for singletons and families.
June 26, 2013
Rated 5.0 out of 5.0 by RayBrit Great location and good value
I've stayed at this hotel many times and have found it to be excellent value for money. Very clean with great service and good location. Highly recommended.
June 25, 2013
Rated 5.0 out of 5.0 by Sidra Great location
The hotel is in a fantastic location for shopping MBK and platinum Malls are within walking distance and the high street malls are even closer.
Staff are very friendly and the beds are comfortable they give you a choice of firm pillows and/or soft pillows.
I didn't get the time to use the facilities as I was only there for 2 nights and my main reason to stay in bangkok was for shopping but I did have a look at the pool and gym etc both looked good.
June 24, 2013
Rated 5.0 out of 5.0 by jocojo the place to stay in bangkok
Bangkok Holiday Inn on Ploenchit Road offers excellent value for money.
Excellent location, friendly staff, comfortable rooms and reasonably priced.
No better place to stay when you are on a business trip in Bangkok.
June 24, 2013
Rated 5.0 out of 5.0 by KennyfromKL Excellent team effort again
I cant illustrate enough about how the staff lead by Mr Manop is well organised. The team interacts genuinely, listens to request and act on it effectively. Its all about service quality and they consistently come up tops. Come experience it. Well done..
5 stars !
June 15, 2013
Rated 5.0 out of 5.0 by BH1234 Great location.
Great location. Friendly and helpful staff. Check in is very smooth and all instructions and benefits are explained clearly. Good selection of breakfast. Connecting to intercontinental hotel spa is great.
June 11, 2013
Rated 5.0 out of 5.0 by Rafael8122 Great location, comfortable room!
Enjoyed our three night stay at the hotel. Very convenient to Bangkok central shopping district- there's an elevated walkway fronting the hotel to all the nearby shopping malls. Room was clean, stylish and spacious. Breakfast selection was sufficiently extensive, though menu didn't change at all throughout our three days. Highly recommended..
June 10, 2013
Rated 5.0 out of 5.0 by WEISSBIER RECOMMEND
THIS IS A GREAT PLACE. IT'S EXTREMELY CONVENIENT CLOSE TO SHOPPING WITHIN WALKING DISTANCE AND EASY ACCESS TO THE BTS. SUPER FRIENDLY STAFF AND RECOGNIZED AS PLATINUM MEMBER. TWO THUMBS UP!!
June 7, 2013
Rated 1.0 out of 5.0 by MIkeMY Our Stay 20-23 May 2013
I am a regular guest of Holiday Inn. This is the 2nd time within the period of 6 months whereby we get rooms that are double-booked. In early 2013, my colleague's room was open by the bell boy bringing along a guest. Fortunately, there's someone in the room and we realise this incident.
On 20 May, upon check in at 5PM, one of my colleague was given the key to a room which has a guest in it.
Repeat of this same incident caused a lot of concern on our security as well as our belongings in the room.
All the staff is able to do is say sorry.
Secondly, being a member of the Priority Club is not a privilege.
On average I use Holiday Inn, Crowne Plaza and InterContinental at least 25 nights a year. With Holiday Inn, I must send several reminders before my points are transferred to the airline miles. This reminders has to be done repeatedly or the points will just disappear.
May 28, 2013
Rated 5.0 out of 5.0 by MJ49 Affordable luxury in the heart of Bkk
As ever I (and my wife on this occasion) were given a warm welcome, kept comfortable and so were able to relax and enjoy our brief stopover stay.
This hotel provides accommodation which verges on 5* at 4* prices, has an excellent, city-centre location, strategically located on the Skytrain, and is always friendly and welcoming in my experience.
May 28, 2013
Rated 5.0 out of 5.0 by Ashz78 Always a STAR!
The consistency the property provides with its rooms and staff has truly been well managed for the past 9 years; as I have stayed here umpteen times. Will always recommend the property and hope the consistency remains unlike your other sister hotels around the region.
May 22, 2013
Rated 3.0 out of 5.0 by FlyingSolarman Decent Holiday Inn in Bangkok
Good location and good service. However, I think this Holiday Inn needs to lower the room rate or upgrade some of the rooms to compete with other newer hotels in the same areas.
May 18, 2013
Rated 3.0 out of 5.0 by Bubu Lacks human touch
I was staying at the hotel I had twisted my knee on May 8 whilst climbing down from a Sky walk. I returned to the hotel and asked for the First Aid Box. It was not made available to me and I was told that it did not contain any bandage or spray to relieve pain. I asked for the Duty Manager and asked her to send someone across the road to a chemist (as I could not walk) and get me an appointment. She said that she did not have any manpower. I could see the chemist shop just across the road and was distressed by her reaction. When I insisted for help she got two very small jars of some ointment (without any name) to my room and a crepe bandage which she herself tied around my knee. Hotels are supposed to be hospitable ( a home away from home) but this proved I was wrong.
May 15, 2013
Rated 5.0 out of 5.0 by prince43 Best hotel in Bangkok
After traveling a lot to Bangkok, I think this is the best hotel in Bangkok.
May 15, 2013