Rated 4.4 out of 5 by 136
Rated 5.0 out of 5.0 by Ashz78 Always a STAR!
The consistency the property provides with its rooms and staff has truly been well managed for the past 9 years; as I have stayed here umpteen times. Will always recommend the property and hope the consistency remains unlike your other sister hotels around the region.
May 22, 2013
Rated 3.0 out of 5.0 by FlyingSolarman Decent Holiday Inn in Bangkok
Good location and good service. However, I think this Holiday Inn needs to lower the room rate or upgrade some of the rooms to compete with other newer hotels in the same areas.
May 18, 2013
Rated 3.0 out of 5.0 by Bubu Lacks human touch
I was staying at the hotel I had twisted my knee on May 8 whilst climbing down from a Sky walk. I returned to the hotel and asked for the First Aid Box. It was not made available to me and I was told that it did not contain any bandage or spray to relieve pain. I asked for the Duty Manager and asked her to send someone across the road to a chemist (as I could not walk) and get me an appointment. She said that she did not have any manpower. I could see the chemist shop just across the road and was distressed by her reaction. When I insisted for help she got two very small jars of some ointment (without any name) to my room and a crepe bandage which she herself tied around my knee. Hotels are supposed to be hospitable ( a home away from home) but this proved I was wrong.
May 15, 2013
Rated 5.0 out of 5.0 by prince43 Best hotel in Bangkok
After traveling a lot to Bangkok, I think this is the best hotel in Bangkok.
May 15, 2013
Rated 5.0 out of 5.0 by TORA A superb place to relax away from home
Clean and well maintained room by the team of couteous staff. The club lounge is great for a relaxing drink after a day's activities. The Cafe offers value for money meals.
May 12, 2013
Rated 5.0 out of 5.0 by Connie1978 Good location
This hotel is in very good location and easy to reach central world,4 faced buddha. You can even walk less then 10 mins arrival BTS Siam station.
The TV channels offer at least 5 to 6 different language as options. Bed is very comfortable.
If I will visit Bangkok again, this hotel will be my choose!
May 6, 2013
Rated 4.0 out of 5.0 by Jetro Great Service
Staff know their job. Better yet they go the extra mile to delight guests.
My case, internet access trouble at breakfast area. staff referred issue to manager, Manager calls
IT expert and fixed the connection glitz. Impressive !
May 5, 2013
Rated 5.0 out of 5.0 by gluay Great staff
Second time at this hotel, again in the kids suite. Amazing room, especially for the little one.
The staff working at this hotel are amazing, especially the bellboys/hops who were super friendly and so helpful. The chambermaids were great too, so friendly.
I look forward to our return to this hotel.
May 1, 2013
Rated 4.0 out of 5.0 by ryanshi79 Convenient location in heart of BKK
This hotel is easily accessible and the most convenient in the heart of shopping BKK.
April 15, 2013
Rated 5.0 out of 5.0 by gluay Fantastic hotel
What a great hotel in a great location. The staff are amazing,
We had booked the kids suite which was perfect for us. Our 3 year old son loved it.
April 13, 2013
Rated 5.0 out of 5.0 by KKSC A comfortable hotel for family stay
Thanks Mr. Manop and his collegue for the warm welcome during the check in and the extra bed arranged for my kid. Also to the lift attendant at the south wing that always greet us with warm traditional thai greeting. It was a comfortable and enjoyable stay there and my kids love it!
April 10, 2013
Rated 4.0 out of 5.0 by DashTak Need to assist for reasonable traffic arrange
Unfortunately we could not find tour desk in your lobby. Therefore we ordered to arrange hotel car for safety reason, but your staffs arranged a taxi that was too expensive tarrif comparing with city taxi on road. Please provide tour desk or traffic guide in your lobby.
April 8, 2013
Rated 4.0 out of 5.0 by Expat7 Very comfortable hotel in excellent position
Have stayed in this Holiday Inn many many times and is always lovely to arrive, staff very friendly, bed and room very good. Always stay on Executive Level which is very good. So close to sky train makes this hotel very convenient
April 7, 2013
Rated 4.0 out of 5.0 by yvonnet Smart Stay Hotel
Stayed the holiday inn instead of my usual hotel at the Intercontinental and wasn't let down. Was treated to an upgrade to the executive room. The room sized was good only the bathroom is too small and the water pressure is low. Hotel is in an excellent location, central to shops and close to BTS. I would stay at this hotel again for the location & reasonable rates !
April 6, 2013
Rated 4.0 out of 5.0 by TimCYY Happy Guest
I had a wonderful experience overall but would prefer placed in a room that I do not need to walk too far from the lobby to get to the lift.
Thanks for taking good care of me.
April 3, 2013
Rated 4.0 out of 5.0 by ILoveBKK Good value for money
2nd stay in hotel. Returned because of proximity to Chidlom. Loved the size of the room and king sized bed and the cleanliness. Requested for a bed for my toddler instead of a cot and got it without extra charge.
Bell service failed to pick up call though when leaving. Too busy. Didnt fault them though.
March 31, 2013
Rated 4.0 out of 5.0 by Hofamily Holiday with kids in Bangkok
We checked in to the kidsuite at level 4. Completely satisfied. We booked a little late on internet and we were given a smoking room. The staff managed to change us to a non smoking room without any hassle. The kids loved the brightly colored double decker bed. The PS 2 was handy. They allowed a late check out at 4pm. Overall very pleased and value for money
March 30, 2013
Rated 1.0 out of 5.0 by springboks Smell bad
Because of the ammona like smelly toilet in the room that I used at first, I had to change the room. It was on Sunday. I could not relax at all.
Need to be improved.
March 29, 2013
Rated 3.0 out of 5.0 by Alphaman81 Less room functional
Staying in Junior Suite room in which look alike deluxe room with partition as well as very small bathroom (Feel like in Japan)
March 29, 2013
Rated 3.0 out of 5.0 by Nickerfellow Helpful and Friendly staff
If you looking for helpful and friendly staff.. this is the place to go ...
you'll be served almost instantly with great heart.
Stayed in this property for 5 nights, the only complaint I have is the bathroom ... a little small for me and bathroom drainage could be better, as the waters overflows to the non shower area during shower time.....
March 28, 2013
Rated 4.0 out of 5.0 by Adam73 Good personal service
Stayed a few times at this hotel, and sometimes use the executive lounge.
Facilities are good, food is good, rooms are clean and modern. Generally a good hotel with excellent service.
Holiday Inn strandards and a bit more.
I always look forward to this hotel for the very good Thai restaurant on the Ground Floor (Chai Thai)
March 25, 2013
Rated 4.0 out of 5.0 by erniesgp Great location, service and room
Excellent location (next to stairways to BTS), food was excellent (esp. the steamed fish with lemongrass). Service was great. Pool was ok. Only compliant was that there were alot of mosquitoes near the pool in the evening. Overall enjoyable experience and will return back to Holiday Inn again when I am back in Bangkok.
March 23, 2013
Rated 5.0 out of 5.0 by misma Holiday inn Bangkok, Ploenchit Road
I go to Bangkok quite often on business trips. I have choice to stay either at Intercontinental, Holiday Inn or any other hotel. I always stay at Holiday Inn after staying couple of times at Intercon as service here is much better. All the staff is very knowledgable, repectful, and well trained.
Judy, one of their manager is amazing and always makes sure that guests are comfortable and their needs are met. Holiday Inn Bangkok is lucky to have employees like Judy!
This hotel is much better than many 5 star hotels I stay in during my business trips around the world.
March 21, 2013
Rated 4.0 out of 5.0 by MartinSt always a good and relaxing visit
again and again I'm coming back to this "oasis" in the middle of the hustle and bustle of bangkok.
very friendly and helpful staff coupled with the up to date facility is always a great pleasure to be there.
khop khun khrup!
March 20, 2013
Rated 5.0 out of 5.0 by sbriedl Excellent
The Staff was very friendly (especially the concierge!)
The room was clean and big.
It was a really good stay in this Hotel. I can strongly recommend it and will return as soon as I am in Bangkok again!
March 17, 2013
Rated 5.0 out of 5.0 by PhilS My home in BKK
As a business traveler, I don't stay at a hotel for the TV, or food. I stay for the comfort, location, and the hospitality of the staff. The entire staff makes me feel welcome, from check in, the lounge, business center, to the lobby bar. They remember your name and are very helpful. The staff has gone the extra mile to make every stay comfortable and enjoyable. The location is great, with the Skytrain right outside, and local shopping within walking distance. I will return and I do recommend this hotel. Compliments to Ms. Kanlaya, Ms. Warisa, Ms. Chaunpit, Ms.Thittiporn, and Ms. Siriphattra! Thank you all.
March 11, 2013
Rated 4.0 out of 5.0 by SmileBuket Located Hotel Properties
Very Nice hotel as Cental Bangkok City, Easy to go some where by BTS and BTS sky walk to Central World, Most your team member very nice all help full.
March 5, 2013
Rated 5.0 out of 5.0 by DONnyguy Great location and excellent service.
I stayed 3 nights at this hotel and think the location is excellent and has one of the best hotel staffs that I have seen. I am a Priority Club Platinum member and appreciated my upgraded to a suite. The breakfast buffet was excellent.and for me as good as any 5 star hotel. I appreciated most the help that i got from hotel concierge. I left am item at a place that i had visited and with my inablility to speak Thai needed help to retrieve this item. The man at concierge desk was able to arrange for this item to be sent to the hotel by taxi from that place that the item was left. The cost for me was only the cost of the taxi. His help was very valuable to me. Whenever, i am in Bangkok, this will be my first choice in hotel.
March 3, 2013
Rated 4.0 out of 5.0 by PH38 good location
Excellent location! ... Good breakfast. ... They have done their best to update their rooms. It is an older building but again they have done their best of update it. So our room was new and clean. ... The customer service for priority club was excellent. ... Only concern was the elevator was sooo smokey. Made our clothes smell bad. Really. Even in that short a ride. And the car park was pretty far from check in. But that's not a big deal. ... But again the number one reason to stay would be the great location! Great for getting everywhere. Can walk straight on to the BTS' skywalk and walk all the way to Paragon for shopping etc.
February 28, 2013
Rated 5.0 out of 5.0 by Jen0717 Huge bed and great service
The location is quiet and the room is very comfortable. The staff are very helpful and efficient. Some breakfast items could be hotter but the spread is good. Love the size of the room and bed.
February 27, 2013