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Rated 4.3 out of 5 by 154 reviewers.
Rated 4.0 out of 5.0 by Very comfortable hotel in excellent position Have stayed in this Holiday Inn many many times and is always lovely to arrive, staff very friendly, bed and room very good. Always stay on Executive Level which is very good. So close to sky train makes this hotel very convenient April 7, 2013
Rated 4.0 out of 5.0 by Smart Stay Hotel Stayed the holiday inn instead of my usual hotel at the Intercontinental and wasn't let down. Was treated to an upgrade to the executive room. The room sized was good only the bathroom is too small and the water pressure is low. Hotel is in an excellent location, central to shops and close to BTS. I would stay at this hotel again for the location & reasonable rates ! April 6, 2013
Rated 4.0 out of 5.0 by Happy Guest I had a wonderful experience overall but would prefer placed in a room that I do not need to walk too far from the lobby to get to the lift. Thanks for taking good care of me. April 3, 2013
Rated 4.0 out of 5.0 by Good value for money 2nd stay in hotel. Returned because of proximity to Chidlom. Loved the size of the room and king sized bed and the cleanliness. Requested for a bed for my toddler instead of a cot and got it without extra charge. Bell service failed to pick up call though when leaving. Too busy. Didnt fault them though. March 31, 2013
Rated 4.0 out of 5.0 by Holiday with kids in Bangkok We checked in to the kidsuite at level 4. Completely satisfied. We booked a little late on internet and we were given a smoking room. The staff managed to change us to a non smoking room without any hassle. The kids loved the brightly colored double decker bed. The PS 2 was handy. They allowed a late check out at 4pm. Overall very pleased and value for money March 30, 2013
Rated 1.0 out of 5.0 by Smell bad Because of the ammona like smelly toilet in the room that I used at first, I had to change the room. It was on Sunday. I could not relax at all. Need to be improved. March 29, 2013
Rated 3.0 out of 5.0 by Less room functional Staying in Junior Suite room in which look alike deluxe room with partition as well as very small bathroom (Feel like in Japan) March 29, 2013
Rated 3.0 out of 5.0 by Helpful and Friendly staff If you looking for helpful and friendly staff.. this is the place to go ... you'll be served almost instantly with great heart. Stayed in this property for 5 nights, the only complaint I have is the bathroom ... a little small for me and bathroom drainage could be better, as the waters overflows to the non shower area during shower time..... March 28, 2013
Rated 4.0 out of 5.0 by Good personal service Stayed a few times at this hotel, and sometimes use the executive lounge. Facilities are good, food is good, rooms are clean and modern. Generally a good hotel with excellent service. Holiday Inn strandards and a bit more. I always look forward to this hotel for the very good Thai restaurant on the Ground Floor (Chai Thai) March 25, 2013
Rated 4.0 out of 5.0 by Great location, service and room Excellent location (next to stairways to BTS), food was excellent (esp. the steamed fish with lemongrass). Service was great. Pool was ok. Only compliant was that there were alot of mosquitoes near the pool in the evening. Overall enjoyable experience and will return back to Holiday Inn again when I am back in Bangkok. March 23, 2013
Rated 5.0 out of 5.0 by Holiday inn Bangkok, Ploenchit Road I go to Bangkok quite often on business trips. I have choice to stay either at Intercontinental, Holiday Inn or any other hotel. I always stay at Holiday Inn after staying couple of times at Intercon as service here is much better. All the staff is very knowledgable, repectful, and well trained. Judy, one of their manager is amazing and always makes sure that guests are comfortable and their needs are met. Holiday Inn Bangkok is lucky to have employees like Judy! This hotel is much better than many 5 star hotels I stay in during my business trips around the world. March 21, 2013
Rated 4.0 out of 5.0 by always a good and relaxing visit again and again I'm coming back to this "oasis" in the middle of the hustle and bustle of bangkok. very friendly and helpful staff coupled with the up to date facility is always a great pleasure to be there. khop khun khrup! martin March 20, 2013
Rated 5.0 out of 5.0 by Excellent The Staff was very friendly (especially the concierge!) The room was clean and big. It was a really good stay in this Hotel. I can strongly recommend it and will return as soon as I am in Bangkok again! March 17, 2013
Rated 5.0 out of 5.0 by My home in BKK As a business traveler, I don't stay at a hotel for the TV, or food. I stay for the comfort, location, and the hospitality of the staff. The entire staff makes me feel welcome, from check in, the lounge, business center, to the lobby bar. They remember your name and are very helpful. The staff has gone the extra mile to make every stay comfortable and enjoyable. The location is great, with the Skytrain right outside, and local shopping within walking distance. I will return and I do recommend this hotel. Compliments to Ms. Kanlaya, Ms. Warisa, Ms. Chaunpit, Ms.Thittiporn, and Ms. Siriphattra! Thank you all. March 11, 2013
Rated 4.0 out of 5.0 by Located Hotel Properties Very Nice hotel as Cental Bangkok City, Easy to go some where by BTS and BTS sky walk to Central World, Most your team member very nice all help full. March 5, 2013
Rated 5.0 out of 5.0 by Great location and excellent service. I stayed 3 nights at this hotel and think the location is excellent and has one of the best hotel staffs that I have seen. I am a Priority Club Platinum member and appreciated my upgraded to a suite. The breakfast buffet was excellent.and for me as good as any 5 star hotel. I appreciated most the help that i got from hotel concierge. I left am item at a place that i had visited and with my inablility to speak Thai needed help to retrieve this item. The man at concierge desk was able to arrange for this item to be sent to the hotel by taxi from that place that the item was left. The cost for me was only the cost of the taxi. His help was very valuable to me. Whenever, i am in Bangkok, this will be my first choice in hotel. March 3, 2013
Rated 4.0 out of 5.0 by good location Excellent location! ... Good breakfast. ... They have done their best to update their rooms. It is an older building but again they have done their best of update it. So our room was new and clean. ... The customer service for priority club was excellent. ... Only concern was the elevator was sooo smokey. Made our clothes smell bad. Really. Even in that short a ride. And the car park was pretty far from check in. But that's not a big deal. ... But again the number one reason to stay would be the great location! Great for getting everywhere. Can walk straight on to the BTS' skywalk and walk all the way to Paragon for shopping etc. February 28, 2013
Rated 5.0 out of 5.0 by Huge bed and great service The location is quiet and the room is very comfortable. The staff are very helpful and efficient. Some breakfast items could be hotter but the spread is good. Love the size of the room and bed. February 27, 2013
Rated 4.0 out of 5.0 by Always a good stay I have stayed here many times and this property is always a good stay. The rooms need some updating and the Platinum recognition is not as good as some other properties but the staff is great and the location is excellent. The price is usually reasonable as well. February 21, 2013
Rated 4.0 out of 5.0 by Good hotel with excellent location I really enjoyed my stay in the hotel. I especially appreciate the complimentary breakfast and wi-fi in my room. However, a few things I really wished I got! Here they are- I wanted a flatter pillow as the pillows were massive. But I couldn't get any even though I requested and made them understand what I want. This ruined my sleep at nights. I always found the absence of decent vegetarian spreads especially during lunch hours. Whenever I asked if there is anything vegetarian, I was lead to the salad corner where there were vegetarian leaves. Vegetarian doesn't mean just green leaves. I was looking for some stir fried vegetables with some vegetarian fried rice at least. Hope they take care of this aspect asap. February 2, 2013
Rated 5.0 out of 5.0 by Amazing service! I had an amazing stay at the Holiday Inn Bangkok recently. What truly stands out (aside from the great location) is the service. I have visited Bangkok for work and leisure very often and service is great in general. But service at this hotel is even better. One staff member that stands out is Ms Juthamas who was manning the Executive Lounge for almost the entire period of my stay. Her passion and dedication are admirable. From the time I checked in to the time I checked out, she was always there to help in whichever way she could; with a friendly smile on her face. Impressive. January 27, 2013
Rated 3.0 out of 5.0 by Good location, Good buffet lunch, required update bed sheets all linen-manchester. January 27, 2013
Rated 5.0 out of 5.0 by Excellent location, friendly staff, and clean modern rooms I go to Bangkok quite often and always stay at this hotel as staff is extremely friendly especially Judy is always there with most beautiful smile in executive lounge to help. All other staff is very friendly also and tries to bend backwards to help. Rooms are very nice with modern decor and location is extremely conveneant to take train, bus and/ or taxi. Major malls are at walking distance. I will highly recommend this hotel and will stay myself again and again. January 24, 2013
Rated 5.0 out of 5.0 by Great service, Great Location Always my favourite hotel whenever business trip to bangkok. Easy accessible to all huge shopping mall. Staff greeting was great especially in executive lounge. Juthamas the manager always rendered the best service to the guest and warmest welcome ever had in this hotel. U did great for your hotel, thanks juthamas! January 24, 2013
Rated 5.0 out of 5.0 special experience in Bangkok good location and nice staffs, room is very clean and comfortable January 21, 2013
Rated 5.0 out of 5.0 Thank you always I stay Holiday Inn Bangkok when I go to Bangkok always. I will feel relax same as in my home. And all staff are kind and honnest. I am looking forward to staying Holiday Inn Bangkok soon. January 20, 2013
Rated 4.0 out of 5.0 by Nice and very convenient property It's very conveniently nice property with very good breakfast and we enjoyed Thai food that was too not to miss . January 19, 2013
Rated 5.0 out of 5.0 by Convenient location, comfortable beds and rooms, helpful and efficient service. Had a great time staying at Holiday Inn Bangkok. The rooms are very comfortable and modern. You can choose different pillows. Breakfast at the cafe has a wide variety of selection and very tasty. Good sized pool for lap swimming and spacious lounging area around it. It is great facilities for the downtown area. Staff service is efficient and friendly. Highly recommended. January 10, 2013
Rated 4.0 out of 5.0 by Comfortable Room and great location Everything is good about this hotel, only thing was a small problem when we checked in. It was early, around 08:30 and had to wait for making the room. Room was not ready after waiting mot\re than an hour so had to take smoking type of room.That did not bother me since I wanted to rest after seven hours journey and also the check in time is 12 noon any way. The Staff, the Location and the Room are all good. Had realy nice time staying there and looking forward to stay again. January 9, 2013
Rated 4.0 out of 5.0 by Prime location Overall, comfortable room and impeccable service by the concierge and reception. Fantastic location as located within walking distance to all the main shopping malls and also the BTS. However, room temperature was difficult to adjust to right temperature despite having fan speed and temperature dials. It also suddenly gets stuffy in the middle of the night. Showerhead was also attached to the wall, and was consistently spurting water in different directions when adjusted to the right level/height/mode. There were also separate taps to adjust water temperatures that did not really change the pressure of the water. The tub also seemed to be clogged as the water level will rise above the ankles when showering. January 7, 2013
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