Rated 4.4 out of 5 by 370
Rated 4.0 out of 5.0 by ACAN Great Suite
We booked our stay at this hotel again because the pool is great for adults and kids. We were impressed with the size of the suite, which came with 2 bathrooms. The carpets could probably be steam-cleaned a bit more. The only thing we're not a fan of is the breakfast buffet on the main floor. The restaurant is big, so the food is mass produced and when food sits out for a while, it's just not as tasty. Also, there's not much variety - primarily Indian food. We've stayed at many other IHG hotels, and this buffet ranks among the lowest. Other than the buffet, we like all other aspects of the hotel.
July 8, 2014
Rated 5.0 out of 5.0 by Tom6739 Service
Excellent sevice. High grade accommodation.. Always a very pleasent experience.
July 6, 2014
Rated 4.0 out of 5.0 by daktari1 friendly and professional service
s, above, very friendly, efficient anmd professional service
July 4, 2014
Rated 5.0 out of 5.0 by suraiya great service and superb cleanliness
I have been staying t this property since almost the last 20 years now - the place is perfect for our business and holiday needs.The location is good and the area Silom generally a very peaceful place.
The hotel staff are very friendly and helpful and the lounge outside the main dining area is very tastefully done.
As I have written in one of my earlier reviews the pillows in the rooms need to be softer - perhaps a selection of pillow types could be offered.Besides this there are really no other points for improvement I can think of.Its a pleasure staying at HOLIDAY INN Silom.
July 2, 2014
Rated 5.0 out of 5.0 by tepp relaxing time
the best place to stay in Bangkok any body who has issues with this hotel needs to get a life.executive club the way to go,all the staff including the cats supporter are amazing and even resident manager very friendly , go the Netherlands.
July 2, 2014
Rated 4.0 out of 5.0 by Jimbogoh 65 Strategic location, relaxing, comfort & good ambience
Very accomodative and friendly employees especially in the Hari bar.
Good value for money, established and condusive environment.
Exterior outllok of the property does not do justice to the interior of the hotel which conjure class and prestige.
July 1, 2014
Rated 5.0 out of 5.0 by Nora50 Staff
Most gracious and helpful staff I've ever encountered.
Such a pleasure to see their smiling happy faces greeting you every day. Any question you have, they will go over and beyond to help.
July 1, 2014
Rated 5.0 out of 5.0 by Lammie1966 Excellent Lounge Bar
For great service friendly attentive staff look no further than the lounge bar
June 26, 2014
Rated 5.0 out of 5.0 by pickanamenonehas Another relaxing stay at Holiday Inn Silom.
Genuine and friendly staff, everyone willing to help, relaxing environment, good food, good location. I've tried other IHG hotels in Bangkok but they just don't have that certain 'something' that Holiday Inn Silom has. Already looking forward to my next stay.
June 18, 2014
Rated 4.0 out of 5.0 by sharif staying at holiday inn silom 10 june to 12 june 2014
As usual I stayed on my preferred classy hotel holiday inn silom, everything since I checked was expected from the friendly hotel staff,and wow in the morning I got breakfast in my room what a feeling with daily English news paper as well...
HIGHLY RECOMMEND THIS HOTEL FOR THOSE WHO LIKE CALM RELAXING ATMOSPHER.....DEFINATLY I WILL COME BACK AGAIN AND AGAIN...
June 15, 2014
Rated 5.0 out of 5.0 by Tezza from OZ BANGKOK HOME AGAIN
We are long term guests at HI Silom. We have just returned to Australia after eight days in Bangkok. We enjoy staying at the HI Silom as it is a bit off the tourist trail but close to a wide range of shops and the Sky Train (the only way to get around after about 1400). The staff are great and with a new management team on the floor talking to guests, we could not be happier and shall be back soon. Hotels are hotels but it is the staff that make the difference. Keep up the good work HI Silom.
June 13, 2014
Rated 5.0 out of 5.0 by SAM1975 EXCELLENT STAY AND GENTLE STAFF.
THE STAY WAS NICE AND WILL COME NEXT TIME ALSO. GOOD LOCATION. NICE ROOM. STAFF VERY CALM AND GENTLE. FOOD IS NICE AND GOT INDIAN JAIN FOOD ALSO, SOME CHANGES REQUIRE IN TEST , ELSE NO PROBLEM.
June 13, 2014
Rated 4.0 out of 5.0 Wonderful Memorable Stay Ever
From the day I check-in, I already got a smooth check-in from the front desk staff. They are so helpful in making my day more comfortable by showed me where the nearest place that I can buy a traveler sim card for my mobile.The room was so nice and clean. Bathroom was so big and had enough towels and guest amenities. Very calm and modern design in room. International buffet breakfast are also nice and got a lot of choice to choose. Hotel's location is just 5min walk to the nearest BTS (Surasak). I had a very memorable stay in Holiday Inn Bangkok Silom and plan to come again in future. Thumbs up for all the operation staffs. Hi-5 for them.
June 13, 2014
Rated 5.0 out of 5.0 by sharif staying @ silom holiday inn
awesome experience ,cheerful, very helpful staff ,5 star services with reasonable price, I enjoyed every moment staying at that hotel definitely I will use again and again this hotel on my next holiday or business trip to Bangkok
June 13, 2014
Rated 4.0 out of 5.0 by Mehrishi Great Service
I have been observing that the Holiday Inn services are deteriorating and going down with every visit of mine to Bangkok. It is like a warning signals for the management to wake up and take corrective steps immediately to remain competitive in the market.
I like staying back at the Holiday Inn for my past loyalties but for how long ? if services do not improve.
June 12, 2014
Rated 5.0 out of 5.0 by Eli S Genuine smiles from people that care
A place that make one feel at home, always a pleasure to return and difficult to leave. The staff is very carring and helpful, qualities that are slowly disapearing in most part of our endagered planet. I will be Back¨!
June 11, 2014
Rated 5.0 out of 5.0 by navdeep TERRIBLE BREAKFAST
THE BEANS WERE LIKED COOKED 3 DAYS BEFORE HASS BROWN TERRIBLE SMELL,NO OTHER VEGETARIAL SELECTION
June 8, 2014
Rated 5.0 out of 5.0 by Wije Caring Friendly Hotel
Over all I am fully satisfied about my 4 nights/�ys stay in Holiday Inn Bangkok Silom in end May 2014.
Hotel staff were very friendly and efficient, Food were excellent. House keeping and cleanness in expected level.It was a pleasurable and memorable stay.
June 8, 2014
Rated 5.0 out of 5.0 by butterfly53 Great service and great staffs
Very comfortable stay sorrounded with polite and helful staffs
June 6, 2014
Rated 5.0 out of 5.0 by sharif bangkok 27/05 to 30/05
as usual I always stayed at silom Bangkok as for there friendly and quality services that they have providing all the guest. Really.. superb and beautifull hotel and I always very glad and happy to stay there ...
June 3, 2014
Rated 4.0 out of 5.0 by Tezza from OZ BANGKOK SECOND HOME
We started using this hotel by accident 15 years ago and we are still using it, which is something. Hotels are hotels but it is the staff that make the difference. Obviously we enjoy the staff and their true Thai friendliness.
The hotel is away from the normal tourist tripe and just ten minutes from the sky train. Three minutes off the freeway to the airport It is reasonably priced, good food, managers on the floor talking to the clients. All in all great for the discerning traveller.
May 30, 2014
Rated 5.0 out of 5.0 by Vicharn Great employees
Front desk staff are very friendly and accommodating , the moment your taxi arrived the hotel, bell staff welcome you like a family member coming back from a trip, the front desk staff greet you so warmly that make you feel like you are in your home.
Guest room is very clean.
BTS sky train near the hotel and bus station across the street can take you to all shopping centers and attractions , hotel front desk and bell staff can assist you with information of all attractions and all great shopping malls like Central World and Siam Paragon.
May 29, 2014
Rated 5.0 out of 5.0 by Krong Director Of Housekeeping
Very good service with friendly staff and good location.
May 26, 2014
Rated 5.0 out of 5.0 by Aus59 Great Hotel
My wife and I recently spent three nights at this hotel and we throughly enjoyed the experience. Our room was very comfortable and the hotel staff were all very friendly and helpful. We would have no hesitation in recommending this hotel.
May 25, 2014
Rated 4.0 out of 5.0 by jong1 clean and comfortable hotel. Great service staff.
overall a very pleasant experience during my stay in term of staff attentiveness, cleaniness of the room and reception area.
May 24, 2014
Rated 5.0 out of 5.0 by sm.sammy great service
the club lounge staff are very well trained and experiounsed , also they are very friendly and lelpfull .
the food and beverge in the club lounge are so good
May 22, 2014
Rated 5.0 out of 5.0 by Yujiyuj Excellent hotel
The room was excellent and it certainly over my expectation. Stayed few nights in the Premier Room which is clean,big and well decorated.
The only downside was the pillow which i personally prefer the hard pillow, asked for 1 from the room service but came in the same soft type.Hope next time i can get the exact pillow i wanted.
Well overall it was a really pleasant stay and i am happy with that.
May 20, 2014
Rated 5.0 out of 5.0 by K.T. Excellent staff, great value and super location
I had stayed in several BKK four or five stars hotels however, Holiday Inn Silom became my first choice after my first stay. This stay at Holiday Inn Silom is my 14th stay. My sincere regards and appreciation for the management, staff and each person who contribute to outstanding service in your hotel. You may like what I had written at Trip Advisor
May 19, 2014
Rated 5.0 out of 5.0 by bluebirds Golfing Break @ Business
Holiday Inn Silom Road maintains its high levels of customer satisfaction, staff are most obliging, rooms well decorated and spotlessly clean. If a visitor is making their first visit to Bangkok, they need look further than making a reservation here. the hospitality received at the Executive lounge was to its normal high standards, staff ensure the guest is looked after, ( in particular Miss Jiprapa M ) who was constantly smiling. All good hotels are run through good management, this in turn filters down to all staff concerned, this is duly illustrated through this hotel. finally, if you are looking for a hotel in Bangkok, would suggest you look this hotel and its facilities up on their web site
May 18, 2014
Rated 3.0 out of 5.0 Executive Lounge Noticeable Drop In Food/Beverage Quality
We have been coming to the Holiday Inn Silom for a few years now. Like all hotels, it has pros and cons. One of the pros is (or was) the Executive Lounge and it's benefits. However on our last stay we noticed the Executive Lounge's food and beverage department has taken a severe blow and has either been given a directive to cut it's quality due to recent troubles and subsequent low occupancy rates in Bangkok or things have simply gone awry.
The snacks on offer during the 6pm - 8pm period were of a lower quality than we have experienced on previous stays.
The same goes for the wine, this time, the wine was simply horrible, it was very cheap and very nasty. Previously they have always supplied decent wine but now it's simply poor table wine and this isn't good enough.
Breakfast (in the Exec. Lounge) had also suffered, the bread was stale and the choices were limited compared to previous stays where there were better choices and fresher bread.
We've booked and paid for several stays this year, but if standards do not go back to where they were in the Executive Lounge in terms of food and beverages (the staff are still very friendly and amiable) we will be looking for a new Hotel for our frequent stays in Bangkok.
May 18, 2014