Rated 4.4 out of 5 by 702
Rated 5.0 out of 5.0 by TravellerXtreme The epitome of Thai hospitality and modern luxury
My family and I stayed in this hotel for 6 days on the Executive floor, which was totally worth it. The staff were very hospitable and welcoming since the first day and on multiple occasions, go out of their way to ensure we are comfortable enough and getting everything we need, especially during evening hours in the Executive Lounge. The rooms were always immaculately clean, staff ensured that our rooms were stocked with everything we needed and we loved the general ambience of the room. Concierge were very helpful and I really like how everyone pays attention to the little details that can make one's stay very special. Specifically, they gave us chocolates in addition to a thank you note for our stay.
If I could suggest a couple of things, maybe it would be helpful if the bathrooms installed a hand shower next to the toilets to cater to those who are accustomed with using one, especially since we saw them installed in the lobby toilets.
Other than that, among the hustle and bustle of Silom Road, one of the financial centers of a modern metropolis like Bangkok, Holiday Inn is the ideal oasis to relax in after a busy day.
August 25, 2015
Rated 5.0 out of 5.0 by Neil1C Really great accommodation!
I am totally satisfied with my stay at this excellent hotel.
The front desk staff was most courteous upon check in, and the club lounge staff are extremely welcoming, professional and very helpful in assisting me. The room is very clean and comfortable, and the hotel is clean and bright. Internet is fast, food is very good, location is nearby shopping and metro, and the pool is relaxing.
I am really impressed by the level of service the hotel staff delivered. I stay at many IHG properties each year (>75 days) and I can honestly say this property exceeds the Holiday Inn standards. My stay was exceptional. Highly recommended property!
August 22, 2015
Rated 5.0 out of 5.0 by RCBarrows Outstanding Service
I have been staying at this hotel when visiting Bangkok for a few years, well over 50 times.
There have been many changes recently, specifically on the Executive Level. The Executive Level has lost some key staff members who have been there for years, having to replace these people has caused some real "growing pains".
I am very pleased to say that under the guidance of Resident Manager DM, they are back up to the high level of service that this property is well know for.
It was an entirely enjoyable stay, and I look forward to returning in a two weeks.
August 20, 2015