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Rated 4.0 out of 5 by 161 reviewers.
Rated 4.0 out of 5.0 by Good property. OK value We stayed while passing through to Canada. The rate was excellent. The room was a tad on the small side but was clean and comfortable. The bed was not the best we have slept on at other HI properties but it did not interrupt our sleep. The towels were of medium quality , same for the pillows. The free Internet was good for our level of use with no interruptions. We were disappointed that the hot tub had been removed. We had been traveling for 9 hours and were looking forward to some soothing heat. Breakfast was on the outside patio. The service was very good, the food was hot and excellent. We would stay here again but would hope for a couple of improvements. July 26, 2014
Rated 5.0 out of 5.0 by Great staff The receptionist was wonderful and the hotel very clean and quite. July 25, 2014
Rated 5.0 out of 5.0 by Holiday Inn had a good time, the room was great had no issues, was traveling with service dogs and they were welcomed. July 25, 2014
Rated 4.0 out of 5.0 by Great Service Great place to stay, had a nice visit. stayed for 2 nights, pool was good, only 6 feet and not 10, Customer service was awesome July 25, 2014
Rated 5.0 out of 5.0 by comfortable bed and great service good location and fair price would recommend again July 24, 2014
Rated 4.0 out of 5.0 by A decent stay. The Holiday Inn at Bangor was a nice stay and I would have given it 5 stars if not for a few items (one of them somewhat bothersome). The staff were extremely friendly and greeted us right away. We signed in and received the TAMC medical discount without any problem. We were given our passkeys and directions to our section which was #5. It was extremely easy to find and the grounds were well kept with a lots of nice trees. The hotel was clean and so was the room at first glance. In fact, the issue we discovered wasn't until showering in the morning. Until then, the room appeared spotless. The TV appeared on the dark side... Maybe time to replace it, but there was no way to turn up the brightness. You can't adjust hotel TV's like you can in your home. Either way we had to deal with it. The pool was really nice. Just check it every once in a while to fish out the occasional band aid and other foreign objects that end up in pools. No big deal and we enjoyed the swim. The beds were comfortable as you would expect from a Holiday Inn, however the pad they put under the sheets for some reason kept coming off in the night as if it were too small. My wife and I had to get up 3 times to pull it and tuck it back under the mattress. Not that big a deal, but a little annoying. The room was quiet, and the AC worked well. No other complaints about the room, but the bathroom was another story. AT first glance, the bathroom appeared spotless. We had no issues until the next morning when it was time to shower. I'm guessing one of the previous guests was somewhat hairy.... Well, without being too graphic.... There is nothing pleasant being in a shower with all these hairs on the walls or the corners of the tub. It looks as if it were cleaned but done poorly. A real downer!!! Next time I will check the shower upon checking in. I'm more than certain the Holiday Inn would have rectified the problem if I brought it to their attention, except at 6 am it would not have been that convenient for anyone to ask for another room. Well that's my complaint. Other than that, this is a nice place to stay. I would stay here again, but just check the shower first. LOL. Matt B. July 23, 2014
Rated 4.0 out of 5.0 by Best Express Of course I worry that a Holiday Inn is an Express, as I like a full service kind of place. This is an exception. As far as I can see the only reason that it has this designation is that it does not have a restaurant, and next door in the Marriott is a great bar and eatery. This hotel has big rooms, is quiet (although you can see the turnpike and airport, which it is a short shuttle from), and has good beds and a nice, though very American, buffet. The shuttle will also take you to the Maine Mall and local areas, from where buses (slow but regular) will take you into town. Nice staff here too. Pool ordinary. Overall very good choice for us. July 23, 2014
Rated 5.0 out of 5.0 by great hotel The staff makes the hotel. The resturant is great. Hotel is great July 21, 2014
Rated 3.0 out of 5.0 by Bangor Holiday Inn I have stayed at this location many times now and it is starting to get a little run down. Although it is nice having the restaurant attached, the service or lack of can be a little frustrating. It became clear that the asking room price is out of line when you take the time to look around at the room to the paint peeling off, chipped or broken items and the past smell of smoke that can't be covered with spay although they try. For the money, there are nicer locations in Bangor July 21, 2014
Rated 4.0 out of 5.0 by Nice clean hotel On I-95 and close to the airport. Clean room. If you are visiting Bangor or just driving through it'll do the job for a few nites' stay. July 19, 2014
Rated 5.0 out of 5.0 by Met all our needs We were tired after a long drive, had no prior reservation, and were accommodated graciously and expansively. The staff were incredibly friendly and obliging. The comfort of the hotel was top rate, and the surroundings very pleasant. All amenities that we used worked fine. July 10, 2014
Rated 4.0 out of 5.0 by Nice Stay! The staff was very friendly and the hotel was conveniently located from the airportl. The shuttle service was good also. July 7, 2014
Rated 4.0 out of 5.0 by Good stay On our trip up the Maine coast, we deviated and stayed a bit inland in Bangor for two nights. This was part of s a 10 day driving trip with several different Holiday Inns through several different states and sometimes things run together. So I will mention the only standout: Ed. (And Lord, I hope I remembered his name ... but he was foreign born and married to an American.) Our wireless internet password was not working on my laptop. I was ready to kill someone. Ed came flying upstairs and fixed it right away. Totally unexpected and much appreciated. Thanks Ed! July 5, 2014
Rated 5.0 out of 5.0 by vacation nice property easy to get to great restaurant good staff July 1, 2014
Rated 5.0 out of 5.0 by Convenient and friendly place to stay. Great staff and comfortable and clean room. Very close to the highway for easy access but not too close for noise. June 29, 2014
Rated 5.0 out of 5.0 by Awesome hotel and staff They treat each person very respectful and give you 109% of their attention when dealing with you. June 25, 2014
Rated 4.0 out of 5.0 by General good Room was comfortable, Only issues were not enough plugs for my computer near the work station and the counter in the bathroom did not have much space. June 25, 2014
Rated 5.0 out of 5.0 by Comfortable rooms/beds The beds are very comfortable as is the furniture in the room. I particularly enjoy having enough pillows and towels. The room is spotless June 25, 2014
Rated 5.0 out of 5.0 by Holiday inns are our places we like to stay We enjoyed our stay at the Holiday and we were satisfied with the accommodations and cleanliness of the hotel. We would stay again if in the area. June 23, 2014
Rated 5.0 out of 5.0 by Great hotel Having stayed at this Hotel several times, I enjoy the greeting upon arrival and efficient service. Room was well prepared for us and comfortable and relaxing after a long drive. June 19, 2014
Rated 5.0 out of 5.0 by Quiet, Comfortable One week business stay. I was on the 3rd floor. Found it to be pleasantly quite. Room was in very good order, comfortable bed. June 18, 2014
Rated 3.0 out of 5.0 by No Continental Breakfast a surprise Your basic hotel. What you would normally expect from a holiday inn and its type. Except no breakfast in the morning. Instead, a restaurant operates a menu-only breakfast, which of course requires extra payment. June 17, 2014
Rated 5.0 out of 5.0 by Very pleasant stay My wife and I enjoyed our stay. The food and beverage in the restaurant and bar were excellent. The staff at the desk and for the rooms were very helpful and professional. June 13, 2014
Rated 5.0 out of 5.0 by Super comfy bed and pillows! Clean, well appointed room. Wifi worked well enough for a web meeting. Great to have frig and microwave in room. Very clean. Great bed and pillows! No problems! Got a great deal on this room too. June 12, 2014
Rated 4.0 out of 5.0 by Super nice staff, but leaky room The people in Maine are unbelievably nice. I had no issues with how my stay went beyond the tub or shower leaking into the room. The staff alone is a reason why you should stay here. They didn't have any control over the leak. It was handled in the best manner possible but still unfortunate that happened. June 10, 2014
Rated 5.0 out of 5.0 by Quick Check in and out Reservation was correct and room was waiting. Clean and quiet. Front desk was awesome! Gave me a nice welcome home away from home. June 5, 2014
Rated 5.0 out of 5.0 by maine shopping The staff were great at our arrival, the hotel was clean and bright. The rooms were comfortable and roomy,extra blankets and pillows. rooms had up-to-date TVs, microwaves, fridge and coffee makers. June 3, 2014
Rated 5.0 out of 5.0 by Unexpected visit very comfortable My travel plans were changed unexpectedly and decided on staying here. Great staff, accommodations and rate! June 1, 2014
Rated 5.0 out of 5.0 by Business as Usual I've stay here when in the area for over 25 years. Great business traveler support! Front desk is awesome. Thanks Guys! May 19, 2014
Rated 4.0 out of 5.0 by Great value Stayed with the whole extended family. The gentleman who checked us in moved us so we could be in rooms close and adjoining each other. Great service since we were there for my son's U MAINE graduation. May 15, 2014
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