Rated 3.7 out of 5 by 160
Rated 3.0 out of 5.0 by Barharbor Most uncomfortable bed and poor dining experience
It is unfortunate, that given the beautiful location of this hotel, that the beds are so uncomfortable that my husband and I were not able to enjoy my stay due to horrific low back pain. The beds were like sleeping on cement. My daugher and son-in-law also reported that the beds were extremely uncomfortable.
We ate in the restaurant one evening of our stay. The food was very, very bland, which is unusual for italian food. My husband commented that his spaghetti sauce tasted like catsup. It was also the night before the restaurant was closing for the season, which was the excuse that we were given. Overall, it was a very expensive meal, for mediocre food.
November 8, 2013
Rated 2.0 out of 5.0 by rfoxiam4u Not the greatest
Room service trays stacked in lobby of seperate building for three days and room not cleaned. When I complained I was told they were busy and I had to wait. We sat in the lobby for two hours waiting for the room to be cleaned.
The front desk staff was not caring and must work 24 hour shifts because the same two kids from an island country were there everytime I went to the desk to complain.
The hotel was impacted due to the government shut down and they were offering a lower rate than what I was paying but they would not adjust my rate.
The entire property F&B is closed in the afternoon and you cannot even get a cup of coffee. I was told by the desk clerk to go back to my room and make a cup or I should go off property to get a cup if I really wanted one.
November 7, 2013
Rated 5.0 out of 5.0 by RickofSanClemente Fantastic Place!! Highly Recommend!!
My wife and I drove across USA from California on a bucket list vacation / roadtrip for six weeks. We stayed at IHG properties the whole way. This property was our favorite of all.
The whole atmosphere was above most IHG standards. We were very impressed. The pool and hot tub were very enjoyable. The view from our room was wonderful (looking out at the water). The location to the downtown area of Bar Harbor made it easy to drive into town to see the sights.
November 4, 2013