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Rated 4.6 out of 5 by 219 reviewers.
Rated 5.0 out of 5.0 by Clean and Classy Nice, clean and classy hotel close to the mall and other shops and restaurants. I would only recommend new and more expensive mattresses and ask for a complete total, including taxes and fees, when making reservations. December 24, 2014
Rated 4.0 out of 5.0 by first impression: could have been better Overall, we would stay there again. This was our first stay at this location and we will probably return. The bed was comfy BUT the pillows were not. The room was clean overall and roomy. The restaurant and bar were closed for the employee Christmas party and this was very disappointing as we planned on staying at the hotel for dinner and drinks and had to go out and drinking and driving is not something we do :( Therefore, we did not have time to enjoy the pool/hot tub either :( Hopefully during our next stay we will get to enjoy all of the hotel amenities. December 24, 2014
Rated 5.0 out of 5.0 by Comfortable Stay The staff of the Barboursville Holiday Inn was very friendly to and to my family. They always had a smile and very helpful when answering our questions. The rooms are quite comfortable. The access to the hotel off of the interstate is easy and the access from the hotel to the mall, restaurants and other services in the area is also easy. December 23, 2014
Rated 5.0 out of 5.0 by nice rooms and great service Every thing was perfect. Great rooms, great service and good food. December 20, 2014
Rated 5.0 out of 5.0 by Overall great experience We stayed 2 nights and the room was very clean, the bed was comfortable and we had easy access to where we needed to be. December 18, 2014
Rated 5.0 out of 5.0 by Nice Rooms, clean, good staff We've stayed at quite a few Holiday Inns over the past few years and we would rate this one on the plus side. The rooms seem slightly larger and have very comfortable beds. There is a thermostat, sofa (no sleeper) and nice bathrooms (good space and those shower heads that you like). Could use a few extra outlets for the wife, but other-wise very nice. The staff was great. We have a 3rd child, and they were very accomodating to provide bedding for the sofa, towels, etc. No complementary breakfast, which was a bummer, but kids 12 and under are 1/2 price. The food was good and there was a decent selection (we did miss the cinamon rolls from the Holiday Inn Express). Complementary breakfast is the only thing we missed about this hotel. Over-all, very satisfied and would recommend. December 17, 2014
Rated 2.0 out of 5.0 by Room Cleanliness I usually stay at this hotel for 5 days. When I arrive it is apparent that the room has only received a very quick cleaning. There remains soap residue on the soap shelves in the shower, the shower curtain is dirty and this week there are black stains on the top of the shower curtain. Throughout my stay it is clear the table tops do not get cleaned, I do not use the provided soap bar but they add another one anyway, the fixtures have progressing water stains, most floor corners are accumulating dirt, and the carpet is not vacuumed. December 16, 2014
Rated 2.0 out of 5.0 by Clogged toilet Disappointed to find that upon arriving into my room. Staff took care of the issue. December 15, 2014
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