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Rated 4.7 out of 5 by 147 reviewers.
Rated 3.0 out of 5.0 by hotel needed to be updated While the rooms were clean and the staff was great, we were disappointed by several things, first the shower head was so small that the water was not strong in coming out. Also for the amount we paid and then to have to pay another almost 9 dollars for breakfast buffet when we stayed at another one of your hotels in Monroe NC and for the same price as your had a wonderful breakfast just like yours included. Also the one we stayed in NC was newer and fresher. August 18, 2014
Rated 5.0 out of 5.0 by Great newer facility Great room, excellent service, convenient location, quiet August 14, 2014
Rated 5.0 out of 5.0 by Neat Gym the IHG in Barboursville is one of the nicest hotels near the Huntington area. the bar has a cool scene; the front desk staff is courteous; and their gym is great! Please add free weights. August 12, 2014
Rated 5.0 out of 5.0 by Great service and comfortable bed Late check out, great food,friendly staff relaxing atmosphere, home away from home August 7, 2014
Rated 5.0 out of 5.0 by great place to relax Room was clean. Bed was very comfortable. Close to shopping and restaurants. August 7, 2014
Rated 5.0 out of 5.0 by one of the nicest hotel I've stayed in This is my second stay at this holiday inn, and it wont be my last. Everything from the friendly and helpfull staff to the clean and comfortably rooms and the well maintained hotel and grounds. August 7, 2014
Rated 5.0 out of 5.0 by Our Last Night We were on our way home from vacation and after driving for over 8 hours in bad weather found this gem!! Location to interstate was perfect! Property was very appealing and inviting. Many close restaurants. August 5, 2014
Rated 5.0 out of 5.0 by Friendly Staff The hotel was beautifully decorated, the room was roomy and comfortable, the staff was friendly and very helpful. I would definitely stay at this hotel again. August 4, 2014
Rated 2.0 out of 5.0 by Bad Odor and next to a strip joint The room smelled like sewage the entire time I was there. I avoided being in the room because of the smell. When I woke up I felt like throwing up. You could also clean the floors. I hate seeing globs of hair on the floor and other things. It's just gross. Also if I had know it was next to a "gentlemen's Club" /strip joint - be real with yourselves people. I never would have stayed there. August 2, 2014
Rated 5.0 out of 5.0 by Towel Rack Towel rack was to far from the shower. It could be place next to shower as there was room on the back wall. August 1, 2014
Rated 5.0 out of 5.0 by Fantastic Staff and Service Staff took great care to ensure we had a great stay. Pool and surrounding area was clean and well maintained - kids had lots of fun here. Pool could have been a bit warmer, but it has been a cool summer... Rooms were clean and quiet, just the way one would expect them to be. Breakfast area offers a decent buffet for a reasonable cost. July 31, 2014
Rated 3.0 out of 5.0 by July 21 through 24 Stay Pros: ~Very Friendly & Effective Professional Desk and HouseKeeping Staff ~Location for Travel is excellent ~Dining Opportunity Choices ~Very Clean in our Suite ~WiFi was fast enough ~Amenities were available and nice Cons: ~That loud disruptive "House of Ill Repute" that is adjacent to the Hotel makes night sleeping difficult. Loud drunks and such types seem to never sleep. (This is NOT the Hotels fault. Just very bad luck, especially if staying on the East Side in a suite.) However it is indeed interesting, to watch the local law enforcement do a 5 car raid at 2:30 a.m. with a front row window seat. ~The restaurant for (breakfast) should be clearly avoided. This has been a constant problem for years with poor quality food and very slow service. ~Beware ... this is a "Pet Acceptance Hotel". So check your room carefully from our little friends from previous stays that may have cuddled or oozed in your cozy comforter. We love our dog, just not in our bedroom. ~The specific floor we requested with reservations had already been issued to other guests, even though we arrived at 2:15 p.m. ~There also has been an interesting change in some guest cliental from just last year. This change may or may not be pleasing, depending upon individual choices ? July 30, 2014
Rated 5.0 out of 5.0 by Great service Let us use pool 15 minutes longer. Staff helpful in directions July 28, 2014
Rated 5.0 out of 5.0 by Comfortable bed I love the fish tank in the lobby. My room was ready upon check in and a meeting table was set in my suite as requested. I received great service from the front desk to catering and sales. July 28, 2014
Rated 5.0 out of 5.0 Friendly, comfortable, conveneint This is a great choice for frequent business travel to the tri-state area. Very nice dinner selection and fresh, tasty dinner selections. July 27, 2014
Rated 5.0 out of 5.0 by Relaxing and attentive service. My stay was short, but all needs were met. I enjoyed the time I had, and would not hesitate to return in he near future. I will recommend this location to may friends and family. I'll stay longer to use additional services that Holiday Inn has to offer. has to offer. July 24, 2014
Rated 5.0 out of 5.0 by Pleased My daughter indicated, "I am very pleased with this hotel". I concur. Very clean and updated. You can tell management puts thought into making decisions based off what is best for their customers. Good people, very pleasant stay. July 21, 2014
Rated 5.0 out of 5.0 by Beautiful hotel This is a wonderful hotel. It's beautiful and the staff is very friendly and helpful. The pool is very large and great for kids. The fitness center is really nice too. The breakfast is great but is not free. In fact it is very overpriced. There are some free options but they don't tell you that so you really have no idea until the waitress hands you a bill. That is the only negative. July 21, 2014
Rated 5.0 out of 5.0 by Great service. Room very clean. Bathroom very clean. Staff were very helpful. Beds were very comfortable. It was a great stay. July 17, 2014
Rated 4.0 out of 5.0 by enjoyable room Arrived right at check in time and was told room wouldn't be ready for another 30 min.Really enjoyed the room once we got into it. It was very spacious and clean, the double sink was a nice touch. As the night went on from around 8-11 we could hear people down on the patio being extremely loud. Our room was on the top floor and could hear everything. July 17, 2014
Rated 4.0 out of 5.0 by Convenience Our room was very nice, and comfortable. While there was a nice choice for breakfast, the food could have been hotter. July 17, 2014
Rated 5.0 out of 5.0 by Wonderfully Surprised Clean, nicely appointed and SUPER friendly staff. Would definitely return. Free coffee and breakfast fruits were awesome surprise too. July 16, 2014
Rated 5.0 out of 5.0 by stay at first room horrible. situation was handled perfectly.very nice young man at front desk.,,,,,,,,,,,,,,,,,,,,,, July 14, 2014
Rated 5.0 out of 5.0 by Barboursville Mall Holiday Inn Extremely accommodating staff upon arrival. Really great fish tank in the Lobby area while you wait for the elevator watch the saltwater world. Relaxing after long days in spent in a conference type atmosphere. July 14, 2014
Rated 5.0 out of 5.0 by Great service This hotel was awesome. The only thing I didn't like was people on the patio being loud until midnight. We were on the 3rd floor and still heard them until 12:00am. Everything else was awsome. July 12, 2014
Rated 5.0 out of 5.0 Great Hotel Enjoyed our stay; great staff, good food and clean rooms. Always a great place to stay July 4, 2014
Rated 4.0 out of 5.0 by Oops When we left our room for a day of visiting the area. A house Keeper was servicing an adjacent room. I indicated to her we would be out for an extended period of time. When we returned later that evening the door to our room was not fully closed and unlocked. The room had been serviced. July 1, 2014
Rated 5.0 out of 5.0 by Breakfast I have stayed at other Holiday Inns where the breakfast did offer "hot" foods, cereal, juice, milk, etc. I was very disappointed that customers had to pay $9 for the hot breakfast. That is very expensive. It needs to be free for guests or at a much reduced cost or possibly free for one guest per room. What is offered (muffins, coffee, tea) is an insult to your hotel. Each Holiday Inn I have lodged at offers the hot breakfast free to guest. I was very disappointed, this will be the reason I will not stay again. Also, at check in no information was given about the hotel, such as pool, restaurant, breakfast information, or even where the elevators were. I had to search, ask and look. June 30, 2014
Rated 5.0 out of 5.0 by Business Stop over close to Interstate and a nice property. Tons of choices for restaurants within a mile of hotel. June 29, 2014
Rated 5.0 out of 5.0 by Great Hotel This was not my first time to stay in this hotel. I have always found it to be clean, comfortable, and well decorated. The hotel staff, both front desk staff and cleaning ladies, were friendly and helpful. There was little outside noise, which is important to me. The only negative thing I have to say about this hotel is that I did not enjoy the pillows. June 26, 2014
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