Rated 4.1 out of 5 by 179
Rated 4.0 out of 5.0 by Havantaclue Let down by niggles. like most in this price bracket.
With Hotels the good things are expected now. There is no room for slackness. Silly little things just niggle - they're not the end of the world - just niggle. A major thing is not getting a wake up call - just don't trust them is my advice after this - there's no process to ensure it immediately happens - it relies on the member of staff remembering -not good.
No plates at breakfast - not an issue- Oh - no bowls either - tell someone again - just don't believe staff care or no process. If no process - management don't care.
Not major issues - just annoyances.
People say I shouldn't expect 5* service in a 3* hotel. Well what is 3* service? It's not the quality of the rooms and comfort - excellent. It's the people things - that's where it fails - as I say - it's not exceptional it's the industry norm. I obviously have to pay a lot more to avoid niggles - OH and get a wake up call.
January 30, 2015
Rated 5.0 out of 5.0 by kmd0409 Lovely Hotel
Stayed for a night as myself and husband were attending the annual works party in the hotel. The hotel more than met our expectations - lovely welcoming and spacious reception area. it was extremely clean and the reception staff very helpful and polite, rooms comfortable and clean. I'm only sorry we didn't get to sample the breakfast in the morning !!. all in all a pleasant stay and would not hesitate to return or recommend.
January 28, 2015
Rated 4.0 out of 5.0 by smith/2 smith
good location however car parking a bit of a nightmare although it appears a conference was finishing at the same time as I was leaving
January 27, 2015
Rated 5.0 out of 5.0 by event orgaiser Excellent Service
Fantastic weekend break, friendly helpful staff. A nice relaxing time
Bar prices a little steep
January 24, 2015
Rated 4.0 out of 5.0 by jadespa Business Stat
Business stay - facilities good and all staff polite and helpful. Only slight problem was tv in room next door was loud in the evening and went on again at 6am, and I could hear it. Would stay again
January 19, 2015
Rated 4.0 out of 5.0 by CDM40 Always a good stay.
I've stayed at the Holiday Inn Barnsley many times now and always enjoy my visit. The staff are great and always very welcoming. Service with a smile! Rooms are modern and clean. Nice bar area and reception. Good location just off M1 and free use of Bannatyne gym and swimming pool next door is ideal. Breakfast choice could be a bit better but still fine. Looking forward to my next stay.
January 18, 2015
Rated 5.0 out of 5.0 by localpreacher Friendly efficient hotel service
This was my first visit to this hotel and I was very impressed on "all fronts". It is convenient for motorway, town and with easy access to nearby tourist attractions - especially heritage sites.
January 13, 2015
Rated 3.0 out of 5.0 by victorturner Another Stay here but signs of costcutting
The only thing striking as new this time was a cheaper approach to the bedroom and esp the bathroom. Only having liquid Lux rather than soap; thin plastic glasses; and a remote which did not include the radio or sub titles for the TV were three examples. The soundproofing to the room next door was also poor this time.
January 7, 2015