Rated 4.0 out of 5 by 104
Rated 5.0 out of 5.0 by Welsh Rugby Staff
They are brilliant. This is a well run hotel and the staff have been properly trained to deal positively and pleasantly with guests. This comment extends from the chambermaids/handyman right through to the General Manager. I have used this hotel for many years and since this current General Manager has taken over the quality of service is virtually unrecognisable from when it was known as the Brooklands and when it first became a Holiday Inn.
July 28, 2014
Rated 4.0 out of 5.0 by Tewart All Good
Excellent all round - staff attentive and professional, rooms and public areas clean, good facilities and food was very enjoyable with big portions. Overall really great value for money.
July 27, 2014
Rated 2.0 out of 5.0 by Goerge80 Average hotel
Rooms were fine. Facilities are good, especially the gym. Room was sometimes not properly cleaned. The selection of food available was poor.
July 24, 2014
Rated 5.0 out of 5.0 Awesome hotel
Have had some lovely stays here and every stay just seems to be more outstanding every time I return!!
July 24, 2014
Rated 4.0 out of 5.0 by zara-mango Comfortable room with paper thin walls
The hotel was very nice, clean and comfortable. We stayed in a twin room and it was very spacious compared to other hotels. The purpose of the stay was to attend a wedding reception nearby. Unfortunately the walls were ridiculously thin as we could hear absolutely everything the people in the room next door were saying, loud and clear at 5am and 6am!! So we didn't exactly sleep well. This could have been because there was a wedding party at the hotel too but it would've been nice to have a room with somewhat noise cancelling walls!
July 23, 2014
Rated 3.0 out of 5.0 by Jed C Good Hotel But
The hotel is as you would expect from IHG. The front staff were friendly and helpful. Where it falls down, and this is just my opinion, is the bar. They have taken Stella off and now only have Budweiser and Peroni. The Bud was cloudy and the Peroni is something like £4.65 a pint. Try the Holiday Inn Express Rotherham North (Wath) if you want a decent drink at reasonable price.
July 22, 2014
Rated 4.0 out of 5.0 by Jillie64 great service on check in
Great check in on service just unfortunate that the bar staff where rushed off there feet trying to deliver room service and the restaurant as well.
at breakfast there where no menus so I really did not know what I could eat for breakfast
July 19, 2014
Rated 3.0 out of 5.0 by rocklobster ok. just don't expect too much
check in time was 2pm. we reached at 3 but our room was not ready so we had to wait in the lobby for 15-20 minutes. Also, no one showed us to our room so we were walking the corridors trying to find our room with our luggage.
The rooms don't have a mini bar or a small fridge. i had assumed it would so that was a disappointment!
July 16, 2014