Rated 1.0 out of 5.0 by ian2887 Dont use if you have kids who swim
Its a shame the "staff & service" are the same rating as the staff were nice but the service (re food) wasnt.
The only reason we booked this hotel because of its restaurante & pool. On arriving we were told the restaurante was SHUT & the pool didnt allow kids on Sunday afternoons! The manager told us we could use it tomorrow at 11:30 so we hung around, BUT when we then went to the pool we were told NO KIDS at all on Mondays!
Because the restaurante was closed my family & I had to eat in the BAR. It took 2 1/2 hours from receiving our starters to receive our desserts! People were clapping when the food arrived. My breaded brie was stone cold. My son ordered a diet coke & was given a flat glass of brown water, we asked the barman to taste it & he said it was horrible & would change it. It took an hour for its replacement to arrive.
We are so dissapointed.
BTW, the pool was empty on both occasions we tried to use it.
May 7, 2013
Rated 3.0 out of 5.0 by Blondie10 Nice hotel
I have stayed at this hotel many times before and always had a good experiance. This time all was very good except for the evening meal in the main restaurant. I decided to opt for the hot buffet and the food was awful. Most dishes where empty and we kept being told it wont be a minute! We where left standing there for about 15 minutes and the food was not good. I have eaten in the restaurant off the normal menu before and this has always been very good
April 18, 2013
Rated 5.0 out of 5.0 by Col39 Another Super Stay at the Holiday Inn Dodworth!
This was not our first time at this Holiday Inn, Dodworth, but it was to celebrate our Daughter's birthday, so it needed to be special! My Wife and I along with our Daughter and her Husband stayed 1 night and had a wonderful meal in the restaurant. The food was especially good and the Prosecco excellent! The waiters and waitresses were very, very attentive and they certainly delivered a superb service.
The breakfast next morning was also very good and overall our stay lived up to our very high expectations.
Once again, thank you for your wonderful hospitality and another superb stay.
April 17, 2013
Rated 4.0 out of 5.0 by DianeeD1975 Great service, improvements needed at hotel though.
We stayed at the hotel as was visiting friends nearby. Expected a pokey hotel right next to the motorway so was so happy when we arrived there to see a really nice looking hotel, great reception area in a quiet location.
Cannot fault the warm and friendly service by all staff. Everyone at this hotel from reception to housekeeping staff are so friendly and helpful and genuinely so. Probably the nicest bunch of staff in any hotel.
There were 3 weddings on when we were there, but this didn't affect us at all, you could slightly hear the music on the 2nd floor, but not enough to stop you sleeping.
We were with 2 children and were put in a king executive room, which was huge. A good, clean, bright and airy room. A few improvements could be made though:
There was nowhere to hang towels so even if you wanted to be green and re-use the towels, you could't unless you want damp towels all over the room hanging on the back of chairs.
Radiators were thick with dust behind them so didn't want to hang anything on them to dry.
The seal around the shower door was thick black and mouldy - definitely needs replacing as the housekeeping staff did a brilliant job, but nothing they can do with that.
Pillows and duvets were very thin, clearly very old and could do with being replaced.
Restaurant is nice, we had a buffet dinner one night, food was very good and service was exceptional also. Only issue was that the food wasn't hot enough from the buffet - maybe as it was a very quiet evening?
Breakfast is good, lots of choice and being topped up all the time so plentiful and hot. Danish pastries and croissants were rock hard - maybe need to be covered with a clear plastic dome lid to prevent this as people wanting a continental breakfast would be disappointed!
If you are going with children thinking you can use the swimming pool next door, this is only available for children between 11.30 - 3.30 at weekends and only certain times on Tuesdays and Thursdays. It does say this once you have booked, but maybe should be detailed somewhere before you book.
The above minor things would not stop us staying again, this is a good, clean, well equipped hotel, with great staff and atmosphere. Just needs a bit of TLC here and there and some investment in pillows and duvets and it will be perfect!
April 15, 2013
Rated 5.0 out of 5.0 by julie35 comfy and freindly
overall a very nice hotel, rooms spacious and all what you need for a comfortable stay. having children with us it was nice to have a connecting door between the rooms. would highly recomend this hotel. didnt eat at hotel always feel that hotels are a bit pricey where food is concerned. had a drink in the bar a couple of times again a bit pricey but was convienient at the time.
April 13, 2013
Rated 5.0 out of 5.0 by BoroBoy Simply the Best
Excellent staff, excellent room and excellent food. I travel most weeks of the year. This hotel is at the very top of my list when I when I am in the area.
April 10, 2013
Rated 5.0 out of 5.0 by SteveK Fantastic Stay, Clean & Comfortable Room, Excellent Room Service
Platinum PC member, I was upgraded immediately upon checking-in, smooth and easy check-in process. Upgraded from standard room to family suite. Absolutely fantastic room, 2 sofas and 4 poster bed with complimentary toiletries, chocolate and mini-bar in room. Very friendly staff and the room service was great, excellent portion size although the tray charge is rather steep at £4.50. Overall though, very good, clean hotel and certainly value PC members.
April 8, 2013
Rated 5.0 out of 5.0 by Poseidon1 Recommended to stay!!
Stayed here over the Easter weekend for 2 nights and the staff was very pleasant and helpful throughout.
Requested for an extra bed in the room and was pleasantly surprised to get an upgrade.
Definitely coming back here to stay considering the reasonable proximity to Peak District.
April 8, 2013