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Rated 4.0 out of 5 by 172 reviewers.
Rated 5.0 out of 5.0 by Very welcoming We regularly stay at Basildon after visiting family. On this occasion the Christmas decorations that were being installed made a festive atmosphere to the reception, lifting spirits on a very wet and cold night. November 21, 2014
Rated 5.0 out of 5.0 by overnight stay to attend party locally proved to be a great choice My partner and I stayed so as we could attend a party, this was my first experience of holiday inn and I was very impressed, will definitely be choosing holiday inn in the future. November 21, 2014
Rated 4.0 out of 5.0 by Convenient location Comfortable hotel in a convenient location with good and attentive staff. November 19, 2014
Rated 5.0 out of 5.0 by Positive hotel experience Lovely hotel, clean rooms and friendly service. A hotel which caters for everyone. The food was great and the staff were very welcoming. November 18, 2014
Rated 5.0 out of 5.0 by Another Great Stay At Basildon Another great stay at the Hoilday Inn Basildon. The staff were all helpful and friendly and went out of there way to ensure that I had a good stay. The food was excellent as always and arrived quickly. At breakfast it is always great to see the happy smile of Sharon in the morning who always manages to brighten up my mornings. Overall an excellent couple of days stay. November 17, 2014
Rated 5.0 out of 5.0 by Great service at the reception Friendly staff at reception on 13-Nov. Was accommodative and able to provide me with a room even though I was there much before the check-in time. Much appreciated. November 17, 2014
Rated 4.0 out of 5.0 by Friendly Staff, Comfortable room This was my first stay at this particular IHG. Once I found it (the Holiday Inn sign is not illuminated), there was plenty of parking available. The reception was very friendly and efficient and I was checked in within a few minutes. I didn't realise I could have had free WiFi which was a pain, but not the end of the world. The bedroom was spacious as was the bathroom. I do wish though they would put proper ceiling lights in the rooms, the namby pamby side lighting is not sufficient for business. Dinner was ok but I had to have eat in the bar area near reception, which was busy and noisy. The bed was comfortable, a good night's sleep was had. Check out was efficient. Despite some of the issues above, I will use this hotel on my return to the area. November 16, 2014
Rated 4.0 out of 5.0 by Would recommend good stay, would recommend to others. Comfortable and tidy hotel in good location November 15, 2014
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