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Rated 3.9 out of 5 by 80 reviewers.
Rated 4.0 out of 5.0 by Good manager There was an issue w/payment that the manager took care of by calling us. The front desk clerks were friendly. Room was comfortable. April 16, 2015
Rated 5.0 out of 5.0 by Exceptional Guest Service The guest services team at this hotel not only set the standard of attentiveness and friendly service, but exceed expectations of the typical experience. April 14, 2015
Rated 5.0 out of 5.0 by Great stay Just passing through when decided to stop for the night, very pleased with choosing this hotel. Will stay here again. Comfortable, quiet rooms, perfect for a tired traveler. April 1, 2015
Rated 2.0 out of 5.0 by Unprofessional management I had such a poor experience on March 28th. I reserved the party room for my grandmother's birthday party. Upon my arrival, I did not reserve a projector as I have my own. However, when I arrived, my projector would not stream. I asked the young man on duty could I rent the hotel's projector. He said yes and explained the rate. I told him that it did not matter the rate as I simply needed to rent it. He also explained managers are on-call during the weekends. He attempted to set up the hotel's projector but realized there was no remote. He explained that he would have to contact the manager to gain access to the remote, which would power on the projector. After a few attempts, he was able to reach her. In the middle of the party, he came to get me to answer the phone. I answered and said "Hi Nikki! I I wanted to reserve a projector." She cut me off and began to berate me with such remarks as, "what I should have done before I got there... and that she would be getting up to bring anything..." After I realized that she was upset, I asked her to relax and explained that "it was not that deep for me. If I can't reserve the projector, it was no problem." She continued to speak very demeaning, explaining that the young man there did not have any rights to do anything with the projector. I was completely taken aback. I never asked the attendant to make special provisions for me. I have stayed at several hotels and have spoken at several conferences; in my experience, the managers have been extremely proactive and understand that "things happen-" things such as, potential technological concerns. I assumed this was protocol- protocol to contact the manager as the attendant did so without my prompting. However, by her behavior and complete demeaning nature, I am perplexed to what was the overall concern. A simple response explaining I would not be accommodated would have been appropriate. I have two family reunions scheduled in Batesville, MS for the summer and the fall. Based upon this experience, I will not utilize this hotel as the level of disrespect and lack of professional decorum is completely incomprehensible and inexcusable. I do not come from a culture that the costumer is always right; however, I do believe that a customer should be valued and respected, regardless of what the final resolve will be. April 1, 2015
Rated 4.0 out of 5.0 by nice place Had some issue of cable tv and internet dropping out March 26, 2015
Rated 1.0 out of 5.0 by Not worth the money.. This property needs to be another lower chain establishment. Food, TV and internet services were far below par. Certain TV channels stopped working after midnight. Front desk staff didn’t make any effort to correct the problems. This started day 1 of a 4 night stay. Take your money across or down the street. This property is definitely not worth the name or the rate.. March 26, 2015
Rated 4.0 out of 5.0 by bed was comfortable need better pillows ,tv service was not great great hotel, nice staff and good location I would recommend this hotel March 25, 2015
Rated 4.0 out of 5.0 by Clean and Hospitable No Frills, Clean, and Comfortable Stay. I would gladly return to this hotel in the future if travelling to the area. March 24, 2015
  • 2015-04-18T12:46:49.403-05:00
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