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Rated 3.8 out of 5 by 26 reviewers.
Rated 3.0 out of 5.0 by Nice room, but overpriced for service and staff. The room was nice size, but only one bathroom for a suite. Price was rather high. Even though, the temperature was about 25 degrees, the heat went out in the bedroom and there were no accommodations made to the price, which is essentially unheard of at other hotels I have frequented. I asked for a wash towel and the staff asked me what was I going to do with it. I remarked, "take a bath." February 12, 2014
Rated 4.0 out of 5.0 by Excellent room The room was big, comfortable, & clean. The only complaint I have is that the hotel does not have a continental breakfast and the prices in the restaurant are outrageous. February 5, 2014
Rated 1.0 out of 5.0 by Uncaring Staff I stopped with my family at this place for an overnight stay during a trip south. Every Holiday Inn I've ever stopped at had a complimentary breakfast; not so this place. That's fine and they can run their business the way they want, but it would have been nice if they'd mentioned it. When we arrived in the room, one of the genius staff had left the air conditioner on. The temperature outside was in the 20s and it took forever for the room to warm up. The in-room coffee maker was broken and apparently had been for awhile because it was full of water. I went to the desk in search of coffee and the girl at the desk told me she'd give me another coffee maker to carry up to my room. When I voiced my complaints about the room, the girl just stared at me and never offered to adjust the sizable bill. The Batesville Holiday Inn is definitely off my list and I won't be recommending it to anyone. January 9, 2014
Rated 5.0 out of 5.0 by Wonderful Stay I stayed at this hotel before attending an event the next day at the Batesville Civic Center. The hotel was very nice. The staff at the front desk were pleasant and friendly. The location was great. Many restaurants in the area and located far enough from the highway that I didn't hear a thing. I would definitely recommend this hotel and I will definitely return when I'm in the area again. November 19, 2013
Rated 3.0 out of 5.0 by Very poor restaurant. This hotel has no comp breakfast, and thats O.K. But, I went into your restaurant and ordered a ham and cheese omlet. She took my order including milk and coffee, it took 15 mins to get the milk and coffee and then about 10 mins later she brought the omlet. I started to eat it and found that the omlet had mushrooms in it and thats not what I asked for, she said that she was sorry and walked away. I then had to find her to pay the bill even though I got something that I didn't eat. Not at all happy. November 17, 2013
Rated 4.0 out of 5.0 by Hotel great Kem's needs work My check-in, room, and check-out were fine. The only complaint was there was no recognition for rewards members. Most Holiday Inns welcome you with a bottle of water at the very least. I was not even thanked for being a rewards member, much less offered a beverage. The hotel restaurant left a lot to be desired. Tuesday night, I ordered a pasta dish. Rather than tell me they WERE OUT of pasta, they let me sit and wait and wait. Someone went out and BOUGHT more pasta. So, an hr after my order, my food came out. If you are out of something, JUST TELL ME, I will change my order. The next morning, I ordered a garden omelet. This was the saddest garden omelet I have ever had at a Kem's. It had almost no vegetables and was topped with a broke in half slice of cheese, it looked like a Kraft single, but melted like a knock-off brand. The worst insult though was the coffee. EVERYWHERE else I have ever had breakfast offers free refills on coffee. My cup was never topped off, and when I asked the waitress to fill up my to-go cup on my way out, she charged me for TWO coffees. I travel for business and I usually stay in a Holiday Inn. I have eaten in many Kem's restaurants in the state. This one is the worst. In summary, stay in the hotel and get all your meals elsewhere. October 28, 2013
Rated 5.0 out of 5.0 by Very comfy, clean and quiet. My husband and I were in Oxford for an Ole Miss football game. The front desk clerk was as polite as he could be upon check in. We didn't dine at the hotel so I can't vouch for the restaurant, but the coffee provided in the room didn't go to waste! This hotel isn't a far drive at all from Ole Miss and what a comfort to return to after a long, chilly day of tailgating and the game. We slept like rocks in our comfy, quiet room! We both agree, we'd stay here again! October 23, 2013
Rated 1.0 out of 5.0 by Will NEVER stay at this Holiday Inn Again We are Diamond Members. Staff is not Client Friendly and lack courtesy. The first room smelled Terrible. Second room was just ok. I wi keep driving next time as I know there are better Holiday Inns Down the road a while. Was definitely NOT WORTH THE MONEY. This hotel held a much higher price and was Definitely NOT a VALUE. October 11, 2013
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