Rated 4.0 out of 5 by 23
Rated 5.0 out of 5.0 by AMAyers27 Wonderful Stay
I stayed at this hotel before attending an event the next day at the Batesville Civic Center. The hotel was very nice. The staff at the front desk were pleasant and friendly. The location was great. Many restaurants in the area and located far enough from the highway that I didn't hear a thing. I would definitely recommend this hotel and I will definitely return when I'm in the area again.
November 19, 2013
Rated 3.0 out of 5.0 by stuart22 Very poor restaurant.
This hotel has no comp breakfast, and thats O.K. But, I went into your restaurant and ordered a ham and cheese omlet. She took my order including milk and coffee, it took 15 mins to get the milk and coffee and then about 10 mins later she brought the omlet. I started to eat it and found that the omlet had mushrooms in it and thats not what I asked for, she said that she was sorry and walked away. I then had to find her to pay the bill even though I got something that I didn't eat. Not at all happy.
November 17, 2013
Rated 4.0 out of 5.0 by MSTraveler Hotel great Kem's needs work
My check-in, room, and check-out were fine. The only complaint was there was no recognition for rewards members. Most Holiday Inns welcome you with a bottle of water at the very least. I was not even thanked for being a rewards member, much less offered a beverage.
The hotel restaurant left a lot to be desired. Tuesday night, I ordered a pasta dish. Rather than tell me they WERE OUT of pasta, they let me sit and wait and wait. Someone went out and BOUGHT more pasta. So, an hr after my order, my food came out. If you are out of something, JUST TELL ME, I will change my order.
The next morning, I ordered a garden omelet. This was the saddest garden omelet I have ever had at a Kem's. It had almost no vegetables and was topped with a broke in half slice of cheese, it looked like a Kraft single, but melted like a knock-off brand. The worst insult though was the coffee. EVERYWHERE else I have ever had breakfast offers free refills on coffee. My cup was never topped off, and when I asked the waitress to fill up my to-go cup on my way out, she charged me for TWO coffees.
I travel for business and I usually stay in a Holiday Inn. I have eaten in many Kem's restaurants in the state. This one is the worst.
In summary, stay in the hotel and get all your meals elsewhere.
October 28, 2013
Rated 5.0 out of 5.0 by DSmit Very comfy, clean and quiet.
My husband and I were in Oxford for an Ole Miss football game. The front desk clerk was as polite as he could be upon check in. We didn't dine at the hotel so I can't vouch for the restaurant, but the coffee provided in the room didn't go to waste! This hotel isn't a far drive at all from Ole Miss and what a comfort to return to after a long, chilly day of tailgating and the game. We slept like rocks in our comfy, quiet room! We both agree, we'd stay here again!
October 23, 2013
Rated 1.0 out of 5.0 by Morgan246 Will NEVER stay at this Holiday Inn Again
We are Diamond Members. Staff is not Client Friendly and lack courtesy. The first room smelled Terrible. Second room was just ok. I wi keep driving next time as I know there are better Holiday Inns Down the road a while. Was definitely NOT WORTH THE MONEY. This hotel held a much higher price and was Definitely NOT a VALUE.
October 11, 2013
Rated 5.0 out of 5.0 by Don1122 A wonderful experience
from the management to the house staff - everyone was friendly. I was there for a weeklong conference and the rooms were quiet and the bed was comfortable. Even when my wife slept in the last day and we would be checking out late - I asked for house keeping to not disturb her - they didn't! The only recommendation I have would be to have more water available in the little "store" by the check in. Other than that minor thing - highly recommend this place.
October 2, 2013
Rated 5.0 out of 5.0 by Elizabeth67 Very clean and friendly staff
We had a nice stay. The room was clean and comfortable and the staff were very nice and accommodating. Our daughter is a freshman at Ole Miss and we will be staying here again for sure.
September 15, 2013
Rated 5.0 out of 5.0 by LadyJ49 Relaxing stay
Enjoyed my stay. The room was nice and clean, bed was comfortable. Had room service from the restaurant and the room service was great! The staff was nice. I will be staying again and would recommend this hotel.
September 6, 2013