Rated 4.6 out of 5 by 24
Rated 4.0 out of 5.0 by ridefree Baton Rouge HI Constitution Ave
Staff was great. Didn't use, but the workout room looks very well equiped. Outdoor pool looked nice, but again, didn't use. The room was fine. The Sporting News Grill has zero pizzaz and the chairs are completely worn out. Wait staff poorly dressed. Drags the rest of the experience down. The restaurant is where you lost a star across the board. The last item is not your fault, but you along with the other hotels on the block need to get the city to post some directions to get to Bennnigton Ave. There is NO sign heading west at all. There is one small sign heading east. This is a very large diservice to all all of your guests. It is not fun getting stuck going North on College when you want to go South, especially considering how congested College always is.
May 10, 2013
Rated 5.0 out of 5.0 by TravelerByMotorcycle Excellent Stay
A relatively new facility that is very nice. Everything you could expect of a hotel in this category. Having a bar and restaurant is an added bonus.
April 16, 2013
Rated 4.0 out of 5.0 by Browland Service
Other than being told I didnt pay, when i wrote a check prior to checking in. Great service
April 15, 2013
Rated 5.0 out of 5.0
by DKSF Great customer service, good facilities
This is definitely one of the best Holiday Inns I've stayed at so far. Traveling the country is part of my job, so I have stayed at countless number of Hotels, and I hope this is a useful review. The gym is amazing, with the new equipments, you can do a full workout and not get bored. Location is perfect, there are multiple restaurants and shops within walking distance. The building looks clean and new, both inside and outside, the lobby has a very welcoming atmosphere. Staff is absolutely professional, in fact they provided the friendliest customer service I've seen while I was there on my two-week stay. I enjoy interacting with such a diverse group of front desk attendants, it certainly assures you that the hotel is at an international level. After only the second day, she already remembers my name, though they sometimes lack the absolute fluency in English, I was totally impressed and comfortable, and I did not have any communication problem at all. I definitely recommend this hotel to anyone who is traveling to Baton Rouge.
April 1, 2013
Rated 5.0 out of 5.0 by Southernshriner Geaux here to relax and beware of traffic....
I'd give this location an A overall. Staff was pleasant and competent. Location is great for LSU, Barnes and Noble, shopping, food, etc. I was highly impressed with the bar and food. Great breakfast and the free drinks at the bar each night were a nice touch. Room was clean. This may seem strange, but this hotel has the best elevator I have seen. It is extremely fast. Rooms are clean and well maintained. One small point was a room service tray in the hallway that remained for 2+ days.
The only negative, and I am reaching, was the awful traffic around the location. This shouldn't impact your stay and it is overall a great hotel.
March 25, 2013
Rated 5.0 out of 5.0 by Redone Baton Rouge
Nicely done all the way around... Service was good. Staff was helpful. Rooms were very clean.
March 24, 2013
Rated 5.0 out of 5.0 by MikeB0125 Excellent Facility
Well maintained property
March 19, 2013
Rated 2.0 out of 5.0 by njhmsw1 RUDE UNHELPFUL STAFF/POOR QUALITY BREAKFAST
as I waited to check in, the front desk staffer continued on her computer task; she did not look up as i greeted her. She never made eye contact and finally asked for my info. After she finished she left the key on the desk and walked away....I finally got the attention of another staffer and was given the key. I remained pleasant even though a bit bewildered by such unprofessionalism.
At no time did any front desk staff (in my comings and goings on a two day stay) make eye contact or utter a word. Very bad attitude.
The breakfast was terrible and the dining room unkept and staff disinterested, also. Not even any coffee in the canisters! Room was not as clean as in my past stays; the non-smoking room smelled of smoke. This hotel going downhill fast, and it is mostly because of the unprofessionalism of the staff.
March 18, 2013