Rated 1.0 out of 5.0 by ryno1203 Hotel needs work
My stay was very poor, rooms outside are outdated, wish I was given to stay in the tower section of the hotel. Back of complex was very noisey from big truck traffic coming in to hotel. Air conditioner was very loud. Desk person was very friendly and helpful at check-in
March 12, 2013
Rated 5.0 out of 5.0 by Michael65 Outstanding Service
Great stay in Baton Rouge. The entire Staff was exceptional - very friendly and helpful. I will definitely be returning to this hotel.
February 28, 2013
Rated 5.0 out of 5.0 by StanJoni A great place to stay
You won't be disappointed, I couldn't find a single fault with our stay.
February 25, 2013
Rated 4.0 out of 5.0 by verny55 Great staff!
The staff makes this HI a must stay when in the area.
Comfortable, quiet rooms as well.
February 18, 2013
Rated 1.0 out of 5.0 by qwert12345 room smelled, service nonexistant
This was the worst hotel stay i have had in recent memory. I travel a lot for my job and this was definitely the worst stay i have had. It is definitely the last time i will stay at a Holiday Inn. I have talked with the hotel. I contacted you thru your contact us site,I have talked with holiday corporated, everyone is looking into it but I have heard nothing from any of them. I will never stay at another of your hotel nor recommend a stay at one of your hotels to any of my co-workers. even this survey is a joke. what's with the nickname?
February 17, 2013
Rated 3.0 out of 5.0 by Mejmll Overall Service
Overall experience was good relative to cleaniness and upgrades.
The service in the lounge for drinks and food was not good. Our drinks were more empty than full and both times we ate we had to wait 30 minutes to place order and then our meal was brought out in stages. The food was good however when we finally received our order. The last night we ate outside the hotel because of the service. Both times there were 4 people dining! Our aveage ticket was 65.00
Mary Ellen Johnson
February 10, 2013
Rated 3.0 out of 5.0 by grindn4eva Daniel at the bar
I normally enjoy my stay at this Holiday Inn and the good service but this past weekend a friend and I went to the bar to order a soda .... Bar was a lil busy stood a long time waiting to be served which was not a problem Daniel was the only person working , it was Superbowl weekend. I saw him throw a plate of food to a customer, and then snap off to another who asked about changing the tv to watch a football game, he left the bar area completely [the customer]. My friend and I were like maybe he is just under a lot of pressure but a customer sitting near us at the bar said "no he was like this last night "....... Avoid Daniel I will........
February 9, 2013
Rated 5.0 out of 5.0 by Tennismom Staff and service
We have staved at HI Airport, Baton Rouge, LA twice. Both times we have been overwhelmed with the kindness ALL the employees. They are all so friendly & pleasant, going out of their way to accommodate you. EXCELLENT breakfast buffet. Thanks so much for your great southern hospitality!
February 8, 2013
Rated 5.0 out of 5.0 by LSU12 pleasure stay
coupon given for breakfast or dinner. excellent food. indoor pool
January 30, 2013
Rated 5.0 out of 5.0 by RLHNO Wonderful week
The hotel is managed well, the staff is the best ever. I stay there about twice a year.. Staff stays the same which tells me the company treats them well and in turn they are happy and professional employees.
January 23, 2013
Rated 5.0 out of 5.0 by lovinnola Very pleased
I stayed at the Holiday Inn in Baton Rouge for a meeting as part of my job. I was very pleased. The room was clean - no problems. I was most impressed by the food - it was great.
January 22, 2013
Rated 2.0 out of 5.0 by Traveler41 First time staying
The hotel itself was fine. The housekeeper kept looking in the room even while I was in there and the sign was on the door. The housekeepers went into the room while we were gone. I would not recommend staying at the hotel. Getting to it is not very easy, wait for lights and turning traffic does not pay attention. We were staying there because of work. I would find another place if possible. If you cannot pay your room they will not let you back in, even if it is cold outside. You have to pay for the food if you want to eat.
January 1, 2013
Rated 5.0 out of 5.0 by KDCMST Great experience
I stay at the Holiday Inn Baton Rouge South about 4 times/year and they really acknowledge my loyalty and priority club membership each stay. I get a little goodie bag (the animal crackers are my only complaint - not so good), they give me an upgraded room (which because I travel alone I feel much safer staying in the towers than in the exterior rooms), and they give me vouchers for free breakfast buffet. Their breakfast buffet is delicious and the staff provide great service always giving me a to go cup for my coffee. I won't stay anywhere else when traveling to Baton Rouge.
December 13, 2012
Rated 1.0 out of 5.0 by Michigan1 No hot water and dirty, wet hallway from ice machine
I stay at this location a few times a year for work and this last experience is a back breaker. There is no reason for a hotel to not have hot water and many times I was told it was fixed for a two night stay when it was not. I finally demanded a new room. This hotel needs a face lift and needs to be updated.
November 26, 2012
Rated 5.0 out of 5.0 by Billie33 Value
Great Value for great room and service will stay there again when we come back to Baton Rouge.
November 24, 2012
Rated 1.0 out of 5.0 by rkeyo Noisy, dirty, expensive
Pathetic, noisy maids, ridiculous service in the restaurant, and lousy Internet, too.
November 23, 2012
Rated 5.0 out of 5.0 by RickyG Great experience, regularly.
We stay at this Holiday Inn for LSU football games, regularly. The service and quality is consistent, and the staff works hard to make our stay very comfortable. I heartily recommend it.
November 23, 2012
Rated 3.0 out of 5.0 by Cacique No Refrigerator nor microwave oven
I would like to inform that the staff was great but the down side of my stay was that you did not have a refrigerator nor a microwave oven in the room.
November 17, 2012
Rated 4.0 out of 5.0 by Teamroper1 Poor service in lounge
The bartender is the worst in the world. She acts busy so she does not have to wait on people. She is always leaving her post to smoke!!
November 15, 2012
Rated 2.0 out of 5.0 by skiboy3212 stayed at better
was constantly being checked out of my room,,,even though i was still there, didnt reeignize my priority status, tried charging me for the micro n fridge they brought to me that THEY said the room allready had, moring wait staff would argue with eachother on resturant floor
November 8, 2012
Rated 4.0 out of 5.0 by TigerMom Very happy with stay, but stay in front or center.
We have stayed here several times, but the first time in the area in the rear of hotel. Room was nice, but did not feel safe in that area. I would much prefer the front or center. Breakfast was great, as usual. Front desk staff was wonderful.
October 19, 2012
Rated 5.0 out of 5.0 by Richard555 Best value and amenities
In our 2100 mile road trip vacation, this stay was the best value, especially when you consider:
-custom egg request included with the free breakfast
-most breakfast selections of any of the 6 hotels in which we stayed
-choice of two pillow firmnesses
-complimentary beverage coupons
October 14, 2012