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Rated 4.0 out of 5 by 179 reviewers.
Rated 3.0 out of 5.0 by Great nights sleep Room and furnishings were very nice and comfortable. Internet was not that good. There needs to be better signage at the entrance road as it is very tricky to find. We passed it up. Maintenance starts very early so you won't be able to sleep in "sigh". Food is great at the restaurant. July 11, 2014
Rated 5.0 out of 5.0 by Great place to stay This was the nicest Holiday Inn I have stayed in for around a decade between Denver, Houston, Dallas, Austin, and Tulsa. The hotel staff was extremely attentive and polite. My only gripe at all was that the doors were hard to close ( huge right? ). I will be staying again. The rates were wonderful and the location was perfect. July 9, 2014
Rated 2.0 out of 5.0 by Bad Expeience! Came from a Milton Holiday Express which was outstanding, so decided to trust the Holiday Inn in Baton Rouge since we would be arriving late. Arrived 9pm and were put into a room with malfunctioning AC. Could not raise the front desk and so went back up to front desk to get a different room. Got changed and everything seemed to work. Called desk to find ice and were directed to an ice machine which had not been in service for many years. Called the desk again and were informed we could get ice in the bar, told them we were tired and they agreed to send some ice to our room. Took some time since they had to find a plastic bag which had clearly been used to transport merchandise of another kind. In the morning we discovered their was no pot for the coffee maker. Went to the restaurant for breakfast at about 10am. Hardly anyone their, but we had to wait for the Hostess who was chatting with the other employees. The waitress did not understand us or the menu. Breakfast came piece meal with some prompting. Could be a great hotel if staff was trained properly and the restaurant was organization. One example--Grill was on one end of the Breakfast Bar and the serving plates were on the other end. July 8, 2014
Rated 5.0 out of 5.0 by comfortable bed very friendly staff clean and comfortable room staff very friendly quiet nights sleep nice pool indoor connected to outdoor pool July 4, 2014
Rated 5.0 out of 5.0 by Accommodating staff and comfortable room/bed We had car trouble and had to stay overnight while our car was being repaired. The front desk staff offered late check-out which we did have to take advantage of. The staff were accommodating and made an unfortunate situation as comfortable as they could. June 28, 2014
Rated 4.0 out of 5.0 by Hotel Stay June 22 to 24th Experienced some issues with the hotel bathroom where water was leaking into the main room hallway which was a headache for the entire party! June 28, 2014
Rated 2.0 out of 5.0 by Not so great Hotel rooms were outdated, not so clean and A/C unit noisy. Very disappointing for a HI property. June 26, 2014
Rated 4.0 out of 5.0 by Reliable stay This is a great mid-range full service hotel in the BR area. The breakfast buffet is really quite good. June 26, 2014
Rated 3.0 out of 5.0 by Old Hotel This hotel is not horrible but it is old. The rooms enter from the outside like an old style motel. It can get noisy. The interior is still pretty nice and very unique. The resteraunt and bar are nice and offer great service. The front desk personell could be more helpful. Overall, this hotel was more expensive than the HI Express a few miles away and it is not worth the money unless you are bringing kids for the pools. June 23, 2014
Rated 4.0 out of 5.0 by door dead latch broken need to be secured better I was not informed the first check in about the IHG- rewards program, so I missed any points I could have acquired at that stay. June 21, 2014
Rated 3.0 out of 5.0 by Old location Time for a remodel. Outdated location. Restaurant only open for breakfest. This hotel does not cater well to business traveler. June 17, 2014
Rated 5.0 out of 5.0 by ALEC Meeting Great location at a great price will always stay at this property when I come to Baton Rouge June 13, 2014
Rated 4.0 out of 5.0 by Pool overrun by outsiders The only bad thing about my stay is there is so many people off the street using the pool thet most of the time the guest can't use the pool. I visited the hotel back in July of 2013 and in June in 14 and the same group was there using the pool and language so bad I couldn't let my kids near the pool June 9, 2014
Rated 5.0 out of 5.0 by Great Location, Comfortable rooms We enjoyed our stay, and felt welcomed by staff. This was the first time in Baton Rouge. We have family in the area and they had rec amended this location. June 5, 2014
Rated 5.0 out of 5.0 by Good place to stay in BR We stayed in the tower, the newer half of the hotel. Had no problems with the room or the facility. This is a regular HI so no continential breakfast. But the breakfast buffet was only $10 or $11 and this was comp'd during our extended stay. I will return to this property. June 5, 2014
Rated 4.0 out of 5.0 by Comfort Comfortable bed and a tub that I could stretch out in. June 5, 2014
Rated 5.0 out of 5.0 by Memorial weekend Check in was very slow! Room was clean and nice. Staff was polite and helpful. Beautiful property June 3, 2014
Rated 4.0 out of 5.0 by Overnight stay Nice hotel. Just needed a place to sleep and relax for the night while we traveled to Texas. Nice room...Sleep would been more enjoyable if the pillows weren't so flat. Wish I had taken our own.... June 3, 2014
Rated 5.0 out of 5.0 by Great Experience DeShaun, Noelle and Jessie in the kitchen were great! Breakfast was wonderful and tasty, room service was quick and the bellperson was polite and courteous. May 30, 2014
Rated 5.0 out of 5.0 by Comfortable bed and nice staff The bed was very comfortable. The staff was really nice. May 29, 2014
Rated 1.0 out of 5.0 by Not what expected From the outside, this hotel looked amazing. The when I got into the room, I was disappointed. The bathroom was the worst... Water backing up in the tub (looked like hair was clogging it up), then water was leaking from the wall onto the bathroom floor. The manager provided me with a discount, but I was still unsatisfied. May 28, 2014
Rated 5.0 out of 5.0 by helpful staff During my stay left my car lights on and the battery wwent dead. Staff went beyond to help me call triple aaa for me. May 27, 2014
Rated 5.0 out of 5.0 by Great Staff, Friendly Helpful We used this hotel stop as a pass through on our journey, It was close to the Interstate. The facilities were very clean and comfortable. The Staff went out of there way to be helpful. May 25, 2014
Rated 4.0 out of 5.0 by Wonderful Hotel - comfortable beds! This was a very pleasant stay except for our air conditioner made loud noises. They offered to move us but it was very late and my kids did not want to move. The staff (Everyone) was more than pleasant - probably one of the best in hospitality! Highly recommend this hotel. Even though we had a problem it was not their fault in the time to fix and they did offer to move us. The room was extremely comfortable and clean. May 22, 2014
Rated 4.0 out of 5.0 by Good Location Very nice lobby area. Motel style room access so personal security was a little concern. May 22, 2014
Rated 2.0 out of 5.0 by Disappointed I don't recommend this location. Too noisy (traffic, jackhammer) and very old property that is unkept. May 17, 2014
Rated 5.0 out of 5.0 by Love this place! I have to travel quite a bit to Baton Rouge for business...this is the place for me and my company. May 12, 2014
Rated 5.0 out of 5.0 by Wonderful time Everything and every one was great. The front desk rep Keeneth,Jason,Karla and Stephine were are very helpful and great. The young lady that attend the bar the resturant cook and staff was great. I will be back May 11, 2014
Rated 3.0 out of 5.0 by Poor customer service In Baton Rouge for a baseball tournament, get to the hotel at 13:50,abd was told rooms were not ready. I was not acknowledged as as a platinum elite member, was not offered anything and when I requested a late check out I was refused and the reason was because there would be a lot of check outs in the morning? Breakfast was ok but you have to wait in line for a table. Very displeased with this stay!!!! Pool area was nice but unfriendly security runs you off at 10 May 9, 2014
Rated 3.0 out of 5.0 by Supervision All of the workers seemed to be concerned and helpful as well as real good workers. I just think a little more of Management being available and present would help make for better relations. I only saw one manager on one day. May 9, 2014
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