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Rated 4.1 out of 5 by 243 reviewers.
Rated 5.0 out of 5.0 by Great Hotel with excellent attentive service The complete experience at this, my favorite hotel is amazing. The front desk staff is professional and very caring and attentive to all ones' needs. The food and beverage operation is also quite special. And don't forget the 3 pools, easy access to baton Rouge, La. I give this hotel 5 stars September 20, 2014
Rated 4.0 out of 5.0 by Bed okay, good breakfast, bad service The complimentary breakfast was good, but the service of the attendant's at the front desk was abysmal when I needed help the most. I informed one worker that the printer wasn't working in the business center, and he said he would "tell them." The printer still wasn't working when I checked it later, and there wasn't even a sign up. Later, my car battery died, and the attendant simply told me they don't have jumper cables. He didn't even offer to contact maintenance. I found the head of maintenance, and he left to see if anyone had one, but he never came back. Finally, a contract worker left to buy jumper cables for me and jumped me off. I won't be staying at this hotel in the future. September 18, 2014
Rated 5.0 out of 5.0 by Good location and excellent staff Hotel is located close to easy freeway access, but far enough away that you don't hear freeway noise. Close too several good restaurants and general shopping areas. I stay at many of the major hotel chains, and the staff the Holiday Inn Baton Rouge-South is as good as I've ever encountered in my many years of travels. They are to be commended for their outstanding service. September 17, 2014
Rated 4.0 out of 5.0 by Older section needs upgrading. If using this hotel and your staying in older section suggest getting room facing courtyard, We were given a room facing the highway and would have had to deal with traffic noise. Security in older section was also lacking. When we returned to our room late in the afternoon found that cleaning staff had left door open. Bathroom to small, unable to open door with bathmat on floor, drain not working in tub and no exhaust vent. September 17, 2014
Rated 5.0 out of 5.0 by Comfortable and Convenient Quality accommodations in a convenient location along my travel route. Close to local attractions and restaurants. Friendly staff and better Bloody Mary than I have had in quite a while! September 16, 2014
Rated 5.0 out of 5.0 by Comfortable and clean When booking, I saw that my room would be in an external building, so I wasn't sure what to expect. Yes, some of this property's rooms are located in an external building, with each room having a direct entrance from the parking area, just like older Holiday Inns. No worries though. The room was as clean and updated as you could want. I will certainly book an external room at this property again, with no hesitation. September 15, 2014
Rated 4.0 out of 5.0 by relax the room was clean and relaxing,theatmosphere of the hotel was nice. September 15, 2014
Rated 4.0 out of 5.0 by Ok, but not great Room AC did not adequately cool and the ice machines were empty. I frequently stay at a competitors properties and the rates are about 20% lower with comparable amenities. The truly bright spot regarding this hotel is the friendliness of the staff. They were truly pleasant and accommodating. September 14, 2014
Rated 5.0 out of 5.0 by Relaxing Enjoyable visit. I would recommend this property for any of your business or leisure needs. September 8, 2014
Rated 5.0 out of 5.0 by Great Meeting Rooms I have been attending meetings at this location for several years and always have a great experience. September 5, 2014
Rated 2.0 out of 5.0 by Dissapointing Stay Looked nice on the outside. Not so nice once checked in. September 5, 2014
Rated 4.0 out of 5.0 by Attend conference and meetings Very good place for our quarterly conferences. I expect to return four times during the next year. August 28, 2014
Rated 5.0 out of 5.0 by The comfortable beds The overall stay was excellent. There was a fowl odor coming out of the elelvator to our room. It smelled of wet mildew. The room however did not smell the same. It was cozy and pleasant! August 28, 2014
Rated 5.0 out of 5.0 by Beverages I was part of a state conference and the water provided was less than adequate for half of the people attending. We are in Southern Louisiana and the home of Community Coffee. To walk into the lobby with a pot of coffee greeting the guest with no coffee in it is unthinkable. I would really change how these beverages are given as this was a quarterly meeting. August 27, 2014
Rated 5.0 out of 5.0 by Courteous staff and good breakfast I stay here often, and have only had good, friendly service and a good stay. August 27, 2014
Rated 1.0 out of 5.0 by Never Again To start with my room had a musty smell. The door lock broke and the staff had no clue how to get in the room. After an hour and a half they finally cut the lock off the door. Their maintenance staff was completely clueless how to deal with the situation. The staff is not friendly and are rude. And particular the restaurant staff were extremely rude people. August 22, 2014
Rated 4.0 out of 5.0 by Clean room Room was clean and bed very comfortable. Staff at front desk not very friendly. August 21, 2014
Rated 4.0 out of 5.0 by Business Trip This hotel met my needs could use some updating and softer towels. The pool was nice and relaxing for the little time I had. I didn't get to use much of the amenities but the lobby looked nice. August 19, 2014
Rated 3.0 out of 5.0 by Housekeeping I explained in the survey. Housekeeping began knocking on our door each morning beginning around 9:30 when check-out wasn't until noon. We had posted the "DO NOT DISTURB" sign in the key slot. Each morning they would come back every 30 to 45 min. Not a good morning either morning nor experience. My wife and I were very very aggravated. August 14, 2014
Rated 5.0 out of 5.0 by Great stay Enjoyed our stay at this hotel. The hotel was quiet and room was clean and nice. Will stay there again! August 12, 2014
Rated 3.0 out of 5.0 by Baseball Tournament Front desk personnel were rude, did not acknowledge us as being IHG members. Clean and comfortable, felt safe. Could have been a great experience front desk employees need further training and people skills. August 7, 2014
Rated 5.0 out of 5.0 by comfortable bed and great service all was well at this location. I did not have a lot of time to relax because of the business that I was there for but overall everything was great August 7, 2014
Rated 2.0 out of 5.0 by Not happy with this hotel The room smelled, towels were stained, bathroom is too small, not enough light, didn't feel like it was in a good area. I was not impressed with this Holiday Inn and would not stay there again. August 6, 2014
Rated 4.0 out of 5.0 by Business Trip I had a last minute business trip come up. Chose this location because it was near all of my destinations. Good location as far as attractions and eateries in the area. The bathtub did not drain very well. Advised staff of this problem upon checkout. A/C was OK......could have been better. Did not mention this to the staff. My mistake......I should have. The staff was very friendly and professional. There was no complimentary breakfast buffet at this hotel. That was a surprise to me.......guess I missed that while making my reservation. That could be a deal breaker for me returning to this particular hotel in the future. I tend to stay where the breakfast is included. I was not recognized as an IHG Rewards Club Member. Lack of free breakfast and slow draining bathtub put aside, I can recommend this hotel to other travelers. August 1, 2014
Rated 4.0 out of 5.0 by great service service was outstanding the only problem was not enough roll away beds. July 31, 2014
Rated 5.0 out of 5.0 by Good Value for the $ Staff was VERY FRIENDLY, rooms pretty nice. Overall a great value in a busy city. July 30, 2014
Rated 5.0 out of 5.0 by Well maintained facility When entering the hotel, was delighted to see the lobby and lounge area very clean and inviting. It was obvious the facility was being maintained well. Our room was clean and very comfortable. The only small noticeable item was one of the drawers to the dresser did not close completely. Other than that, everything was good. July 25, 2014
Rated 1.0 out of 5.0 by DO NOT STAY HERE! This is a very old building that was renovated poorly! It should NOT be a hotel! Water damage in the ceiling. Very out dated amenities in the guest room. Felt unsanitary! And staff was not friendly or welcoming at all! I hated it here! Was definitely the worst I have ever stayed! July 22, 2014
Rated 5.0 out of 5.0 by Great Time Everything was great. The staff was very polite and helpful. I had no problems with the room or the restaurant, In fact the staff in the restaurant is wonderful I have sdtayed in the hotel at least 5 times and have always had the same experience. I will be back! July 20, 2014
Rated 5.0 out of 5.0 by High School Reunion I was in town for my 50th high school reunion which was held at the Holiday Inn South in Baton Rouge, La. At first I was apprehensive about the venue but my concerns were put to rest when I drove up to the hotel. It seems that in the past, the hotel had some problems resulting in neglect of the property but I was impressed with the current condition of the property and the interior of the hotel. It turned out to be an enjoyable experience and stay at a very up to date hotel. I'd most definitely recommend this hotel to my friends and relatives. Job well done ! July 16, 2014
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