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Rated 4.0 out of 5 by 179 reviewers.
Rated 4.0 out of 5.0 by all is good prefer to stay in room 319 rather than 417.we like the way the a/c operates in 319. September 25, 2013
Rated 4.0 out of 5.0 by great old style holiday inn if your in the baton rouge area and like that old school holiday inn (indoor pool, restaurant and bar pool side) this is your place. we stayed for a softball tournament and loved it. we will be back September 23, 2013
Rated 3.0 out of 5.0 by nice hotel and room, but...... The room was nice, as was the hotel, but the ac was noisy and did not cool as much as I has hoped. The hot water did not seem to be working either, the best I got was luke warm. The biggest disappointment was the breakfast. I received a free breakfast voucher for a priority club member, but if I had not, I would have been upset if I had to pay for the sorry excuse for a breakfast buffet they presented. September 23, 2013
Rated 5.0 out of 5.0 Nice lady at the counter She was a bit sad when I came in, put on a fake smile because I guess she's told to do that, but then she gave me a discount out of nowhere. I don't recall her name, but she should get promoted. Everything else was OK there. I provided some feedback on how to things better afterwards. Of course I wasn't able to relax so well because I bought the cheapest room possible. But very nice place overall. September 17, 2013
Rated 4.0 out of 5.0 by Always Great Service. While having several other options to choose from, we always come back to this hotel. The hotel is in a great location just off of the interstate, has plenty of parking, both indoor and outdoor swimming pools and a bar/cafe on site. If you have the option of an interior vs exterior room, choose the interior. Although the exterior rooms are just fine, the interior rooms eliminate the hussle and bustle of everyone loading and unloaded the cars and the noise from the parking lot. The only problem we had was the slow draining tub. I complained to the staff and was immediatley offered a new room or someone could come up and fix it. The front desk staff was very helpful and had the problems resolved in no time. The cafe and bar area is in the perfect location and has a well trained and polite staff. Kelly by far provided the best service for our dinner and drinks while we watched the LSU game. Security on the other hand (personality of a brick wall)could have worried a little more about stopping the children running around barefooted through out the lobby and worried a little less about texting on the phone or bothering people sitting in the cafe watching the game! Breakfast is also a plus! The staff was very friendly, food is hot and fresh and you have the option to have a omelet or eggs cooked to your desire. Overall we had a very good stay and will likely come back for several more home games September 11, 2013
Rated 5.0 out of 5.0 by I again had a great stay at this hotel The staff at the front desk was very professional and helpful to my needs. The room was very comfortable and I was able to get a very good nights rest. September 9, 2013
Rated 5.0 out of 5.0 by Very nice property I was on my way back home from an offshore trip, and I made reservations here to stop for the night, sight unseen. The staff was VERY friendly (what more do you expect in LA?), the room was very comfortable, although the view from the room wasn't the greatest (not that it mattered much). Breakfast was really nice. September 3, 2013
Rated 5.0 out of 5.0 by Great place for a conference On my last visit I was a smoker. This visit no. So I couldn't request my usual room as it would surely smell a bit like air freshener underlying with smoke. I got a new room which smelled fresh and great. All the rooms are always very clean - the housekeeping staff does an excellent job. Check in, which is always given to our group early in the day, was a little slow this time but it was because a woman was being difficult - not in our group! The breakfast buffet here is fantastic. Anything you could think of for a hot breakfast, plus they will customize with eggs any style or an omelet. The warm up trays, unlike most places, do an excellent job at keeping food at a good temperature. The biscuits are to die for! If you are a Priority Club member, your breakfast is included. I highly recommend joining. I sampled the lunch buffet this time and that was excellent too. The crawfish etouffee was almost as good as my husband's - which is a great compliment as he is an excellent cook. Overall, for a budget priced motel/hotel chain, this Holiday Inn is an excellent choice. You are not going to get swanky here but they do offer room service and everyone of the staff is friendly and helpful no matter what. August 29, 2013
Rated 5.0 out of 5.0 by great stay great value, comfortable stay and great value, wish I could have stayed longer August 26, 2013
Rated 3.0 out of 5.0 by Television and dining issues. 1. Television worked intermitently, and when maintenance man came to the room, he didn't have a clue how to correct it. No offer was made to move us to another room with an operational unit, or to simply replace the one in the room. 2. Wait staff seemed to be very inexperienced and perhaps could have used some guidance from someone who had been at it for awhile. We had to repeat our requests for silverware even after the meal arrived (on top of that it was plastic-ugh), our meal was not exactly what we ordered, but we just ate it, and the bar tender lady seemed on one hand to want to help, but did not remember to bring milk we had asked for. Not up to the level of service we usually see. By the way, front desk staff was excellent! August 19, 2013
Rated 5.0 out of 5.0 by Enjoy We thoroughtly enjoyed our visit. It was relaxing. We were on ur way to Dallas Texas and decided to stay til checkout before leaving. in fact, we enjoyed it so much we stayed there on our return trip to Jacksosnville, Fl. We hightly receommend theis Holiday Inn. Breakfast was sensational. Great buffet! August 17, 2013
Rated 5.0 out of 5.0 by Very professional I really liked the layout of the Hotel. All of the staff was friendly and professional. Some Holiday Inns need to take a lesson from this one on how to treat customers. I thoroughly enjoyed my stay there. August 14, 2013
Rated 5.0 out of 5.0 by Pleasurable getaway Staff was friendly and courteous kenny was very accommodating A beautiful sight to see as we walked in. August 8, 2013
Rated 2.0 out of 5.0 by Don't stay in the old section After a long day driving, we thought we'd settle in for our usual pleasant stay at a HI. First room - smelled like someone had smoked in the bathroom. Second room - seemed fine until at 4 in the morning, the toilet almost overflowed which wiped out any use of the facilities. They gave us a key to a room 4 rooms down to do our business. The staff was so pleasant but this old section - DO NOT RISK IT! We were going to try the tower out on our way back through but we decided we needed to get further. Breakfast was fine. They did give us a discount on our room. August 5, 2013
Rated 5.0 out of 5.0 by Excellent room and staff Again this location has gone above my expatiations in service and comfort. I really love the coffee at my breakfast meal. July 24, 2013
Rated 5.0 out of 5.0 by comfortable Everyone made us feel very welcome. All were polite and helpful July 22, 2013
Rated 5.0 out of 5.0 by comfortable bed clean room staff was excelent great location enjoyed the pool the only gripe i had was the ac didn"t cool very well beside that there is no better place to stay July 11, 2013
Rated 4.0 out of 5.0 by Comfortable nice room The hotel was very nice. Clean room, nice front desk service and nice decor. Nice hotel for the value of your money. July 4, 2013
Rated 4.0 out of 5.0 Good place to relax... I was able to get everything requested. Front Desk clerk was outstanding... Had a ribbon saying he was new but handled everything with aplomb. It was crowded with baseball tournament kids, so using the pool was treacherous, but not overly inconvenient. June 21, 2013
Rated 5.0 out of 5.0 by Guest Experience: I have to say, I thoroughly enjoyed my stay at Holiday Inn South - Baton Rouge, this past weekend, as did my Granddaughters softball team. This is the best Holiday Inn that I personally, have visited. Couldn't have asked for a better Staff and Service, especially the young lady Bartender,Saturday night.She fixed a great margarita, & made me feel right at home. Thanks, Holiday Inn South June 7, 2013
Rated 5.0 out of 5.0 by very satisfied customer I am again very satisfied in my stay at the Holiday Inn I stayed at in Baton Rouge, LA. The staff continues to be very friendly and helpful and willing to what it take to make my stay a comfortable stay. May 23, 2013
Rated 5.0 out of 5.0 by great experience I very relaxed and comfortable stay at this hotel. Experienced and polite staff. I appreciate the fact that they knew me by name and welcomed me with a smile. May 2, 2013
Rated 4.0 out of 5.0 by HI South April 2013 Overall hotel comfortable staff very friendly. The WOW cafe is another story, we had to wait over an hour for hamburgers, several other tables left the restaurant due to the service. The waitress kept coming to the table apoligizing about the wait apprently they only had one cook, felt sorry for her. They are not ready in my opinion to serve the public, this is the secomd time I've had to wait over an hour for food, it will be the last. April 19, 2013
Rated 2.0 out of 5.0 by Holiday Inn Baton Rouge South Nice and clean hotel overall. The only problem was the room we were in, the AC unit was blowing out bad air and it smelled. And outside the atrium at night it was really loud throughout the night. My coworker and I did not get a good night's rest. April 15, 2013
Rated 4.0 out of 5.0 by Bed Bed was okay but pillows were way too small. No waste paper basket in the room or bath room. The electrical outlet was in a very inconvient place behind the end table, I had to actually move the table and struggle to plug in my machine. The bedside lamp didn't work either. Nice tv, plenty of towels and enough room to move around. April 11, 2013
Rated 5.0 out of 5.0 nice staff love the hotel but am very dissapointed that the this is considered a non-qualified stay because of using corporate lodging card card. I have stayed here about 8 nights in the last month but will have use another hotel because of not recieving any points. you would think I would at least get some points for choosing your hotel April 8, 2013
Rated 5.0 out of 5.0 by Thanks for the wonderful stay The staff at this location are very friendly and knowledgeable about their duties; very professional. The room was very clean and comfortable. I really enjoyed my stay at this hotel for this last stay and all prior stays at this hotel. I travel quite a lot for business and trust Holiday to give a comfortabel room to stay in. Even when my wife and I are on vacation I try to stay at Holiday Inn hotels. April 5, 2013
Rated 4.0 out of 5.0 by Bar Great hotel, Bartender is the worst and slowest I have ever seen, even when there is only a few people at the bar! March 26, 2013
Rated 3.0 out of 5.0 by The new restaurant is HORRIBLE The new Wow Café is not impressive. I ordered boneless wings one night and they were served cold with a bug o the plate. The second night I ordered chicken fajitas. These were the worst fajitas I have ever seen. The chicken used for the fajitas appeared to be nothing more than scraps or ground chicken. I actually sent the fajitas back. One of my colleagues was served a margarita with a long black hair. I have stayed at this hotel for many years and the staff is always friendly. The rooms are ok and normally clean. I am considering a different hotel for my next visit to Baton Rouge. March 23, 2013
Rated 1.0 out of 5.0 by Hotel needs work My stay was very poor, rooms outside are outdated, wish I was given to stay in the tower section of the hotel. Back of complex was very noisey from big truck traffic coming in to hotel. Air conditioner was very loud. Desk person was very friendly and helpful at check-in March 12, 2013
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