Rated 3.6 out of 5 by 10
Rated 5.0 out of 5.0 by Ken674431 Compliment
Compliment to the following personnel at this hotel: Rebecca - Housekeeping and Beth - Dinning/Food.
May 17, 2013
Rated 4.0 out of 5.0 by Alabama2 Great room; superior staff
Above average. Nice spacious and clean rooms. Staff is outstanding.
April 24, 2013
Rated 4.0 out of 5.0 by DundeeWrestling Restaurant review/room review
The restaurant was a disappointment this time, last time it was great. Must have new evening staff working the restaurant. They ran out of a certain type of beer, on a friday and saturday night, when the hotel was booked full. Ran out of baked potatoes and ribeye steaks. Waited over an hour for our dinner when there was only one other table's order before us. Could not find our waitress when we wanted to pay for our meal.
At breakfast time they ran out of chocolate milk.
The Meijer store is a stones throw away and they carry all these items.
The rooms were clean and the beds/pillows very comfortable.
March 25, 2013
Rated 5.0 out of 5.0 by MandN Great Customer Service
I have never ever been to any hotel throughout the US that treats me as wonderfully as the Battle Creek Holiday Inn. They have done things to help me out in ways not even a friend or family has done for me. The General Manager (Mike) has consistently been gracious to me and my smaill business when I come to town. The rooms are beautifully taken care of, the food and atmosphere in the resturant/bar is exactly what I need to "come home to" after a long day of work. Battle Creek HI sets the standard for me when chosing to go back to any hotel nationwide. Sorry to say that none of them hold a candle to 12812 Harper Village Drive. Thank you all that have a part in taking care of each guest.
March 6, 2013
Rated 4.0 out of 5.0 by ThDuke Preferred site in Battle Creek
Upgraded to Executive Suite on 5th floor, generally a good experience. Only issue was had to leave bathroom door closed with exhaust fan on each night due to infiltration of cigarette smoke from other rooms/floors. Apparently guests don't understand concept of smoke-free properties..
February 12, 2013
Rated 2.0 out of 5.0 by meforu Bad Food and needs smiles :)
This motel was not prepared for the food for a wrestling team. Over charged us and the food was terrible! We were late getting to our destination because of the unprepareness of the food. My advise is to not eat there! Also one of the front desk people was very stiff and never cracked a smile. Not sure of his name but not very friendly. Alot of smiles need to take place in this motel. Also our room was cleaned but left all the dirty towels in the room.
February 12, 2013
Rated 3.0 out of 5.0 by John2 Falls short of Holiday Inn standards
Why pay $40 to $50 more for no breakfast, stayed at an alternate location the subsequent week.
The restaurant needs to be remodeled, it is not inviting. There was some problem with the service. Three tables being served and it took 1.5 hours to complete the meal. The table of 8 next to me was there for 2.5 hours. One co-worker ordered food to the room in received it in 30 min.
The first room had a problem with the lock that was determined after making three trips to the room with luggage in tail. The second room had a faulty bathroom switch. Three or four of the network channels were not available on the TV.
The location is convenient to the mall that I did not use because business took precedence. The bed was comfortable.
January 23, 2013
Rated 4.0 out of 5.0 by Tidland Convenient
Very convenient to food and shopping. It was a good location for my business trip also.
Being a Holiday Inn (instead of Express), there is no included breakfast. Also chairs at the desk in the room were fixed, not adjustable office type.
December 13, 2012