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Rated 3.8 out of 5 by 183 reviewers.
Rated 4.0 out of 5.0 by No ice machines!! I was disappointed this time with my stay. The toilet didn't work good, not one ice machine was working and the girl at the bar was not friendly at all she forgot our order and it took her 15 minutes to bring our drinks to us because she was talking on her cell phone!!! I was really surprised at this because I always enjoy my stay at Holiday Inn! Hope they can get things changed a little! September 5, 2014
Rated 5.0 out of 5.0 by Staff We had room service Sat. night the waitress that brought our drinks and food was Yvette she was so nice and friendly. The next morning we went to the dining room for breakfast and she was our waitress again. The hotel has a great employee with Yvette! Loved the stay and we will be back. September 4, 2014
Rated 3.0 out of 5.0 by Nice Hotel Very friendly hotel staff, quick to respond to my needs. There was a security guard on duty in the lobby so I felt very safe. My only complaints were the outdated condition of the tub and the noise made by the in-room refrigerator, which woke me up several times during the night. Regardless, I would recommend this hotel to anyone. September 2, 2014
Rated 1.0 out of 5.0 by Lacks Service Hotel room was not clean. There were red spots on the curtains and bathroom floor. Food service was poor. Attended a conference in the hotel and the bathrooms did not have adequate soap to wash one's hands. Notified the staff and issue was not resolved for 4+ hours (not sure if it is still resolved ... wound up leaving the hotel before I could assess if the issues were resolved). I do not recommend this hotel. August 30, 2014
Rated 5.0 out of 5.0 by over all it was very good. we came down to see the Lamar football game and we stay at your Holiday Inn each time we come down. August 29, 2014
Rated 4.0 out of 5.0 by Great Service Very good customer service, I lost my key while I was at dinner and the front desk staff gave me a new key with absolutely no hassle. August 26, 2014
Rated 3.0 out of 5.0 Numerous Ice Machines Not Working I stayed in room 833. Bathtub caulk was separating from from the tub and wall. The mirror and painting had been removed and the the hooks were left in the wall. The ice machine did not work on the 8th or 7th floor. I didn't try the ice machine on the other floors. I went to the kitchen for ice. The non-working ice machines is an ongoing problem. August 26, 2014
Rated 3.0 out of 5.0 Once Again, I'm missing my 500 welcome points I like this hotel but as I had had to do on numerous previous stays, I have to send an e-mail to the assistant manager asking for my 500 welcome points. Why offer these to guest if you are not willing to add them to a persons account? The ice machines on numerous floors are always broken. August 26, 2014
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