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Rated 3.9 out of 5 by 428 reviewers.
Rated 5.0 out of 5.0 by Excellent staff Friendly, knowledgeable staff Clean rooms. Very good. November 21, 2015
Rated 3.0 out of 5.0 by Not normal Holiday Inn quality This hotel looks very pretty from the inside. It has a very interesting lobby, with a waterfall, that is contemporary in nature, as if a high end design from the 1980's. As nice as it looks from the lobby, I started to notice that this hotel is overdue for a renovation. It smells old or musty, not fresh, like Holiday Inns are normally. I got into the room, and checked the air filter on the air conditioning, and it was well overdue for a change. I wanted to turn the air conditioning off, to not circulate dirty air, but the time of year was too humid. I would have checked out and gone elsewhere, but I was too tired to pack back up. The breakfast / dinning area is nice, with a very courteous staff. November 20, 2015
Rated 4.0 out of 5.0 by value Good value for your buck staff attentive ambiance decent however the fitness center needs to be upgraded. Nevertheless, overall stay was great November 19, 2015
Rated 5.0 out of 5.0 by Nice Rooms- Great Service ! I stay in Beaumont Tx a lot and this is a nice place to stay with a lot of different dining options nearby. The Staff at the front desk are always nice and would recommend this Holiday Inn to all my family and friends. November 19, 2015
Rated 5.0 out of 5.0 by Great Service This was one of my best stays at a hotel by far. The staff, particularly Theresa and Shelly, were excellent. They ensured that I had the best comforts. My checkin process was quick. My room service was excellent! The food was hot and on time. Hospitality was great by giving me extra blankets and hygiene products forgotten. I will definitely stay here again! November 17, 2015
Rated 4.0 out of 5.0 by Typical Holiday Inn room but old hotel Worked for be since I stayed for business purposes, but left quite a bit to desire. Older hotel, but the room itself was nice and updated. November 17, 2015
Rated 5.0 out of 5.0 by I enjoyed my stay.... This is a unique building. I have stayed here several times. The entrance is amazing- very grand! I have stayed in a bajillion H.I. locations and there really isn't another like this one. I noticed many guests taking photos from the balconies overlooking the open 8 floor central area. The rooms themselves are fine though perhaps not as up to date as more modern locations Staff is attentive at check in and the evening restaurant staff are quite good too. If you choose to eat at the hotel in the evening, do not go looking for the restaurant. Dinner is served in the bar area in the main lobby. . . I think kids would be very impressed if you were traveling with your family. November 15, 2015
Rated 5.0 out of 5.0 by Overall experience The experience at the Holiday Inn/Walden was nothing short of magical. The waterfall inside the lobby gave a feeling of rest and relaxation, and the dim lights in the lobby area provided an ambiance feeling that was comforting and serene. November 10, 2015
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