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Rated 3.8 out of 5 by 178 reviewers.
Rated 4.0 out of 5.0 by Great Service Very good customer service, I lost my key while I was at dinner and the front desk staff gave me a new key with absolutely no hassle. August 26, 2014
Rated 3.0 out of 5.0 Numerous Ice Machines Not Working I stayed in room 833. Bathtub caulk was separating from from the tub and wall. The mirror and painting had been removed and the the hooks were left in the wall. The ice machine did not work on the 8th or 7th floor. I didn't try the ice machine on the other floors. I went to the kitchen for ice. The non-working ice machines is an ongoing problem. August 26, 2014
Rated 3.0 out of 5.0 Once Again, I'm missing my 500 welcome points I like this hotel but as I had had to do on numerous previous stays, I have to send an e-mail to the assistant manager asking for my 500 welcome points. Why offer these to guest if you are not willing to add them to a persons account? The ice machines on numerous floors are always broken. August 26, 2014
Rated 4.0 out of 5.0 by Great beds!!! Our stay was great with a couple of exceptions. The quilt on one of the beds was dirty and needed washed. The room had a dehumidifier in it which filled up quickly. When it was full, it shut down and the room quickly became moist because the air conditioner couldn't keep up. On the positive side, our room was quiet and the beds were super comfortable. The towels were large and fluffy and there were extra towels available at the pool. Check in and check out were quick and easy and the staff was friendly. We would definitely stay again. August 26, 2014
Rated 5.0 out of 5.0 by Restful surroundings We were impressed by layout and the easy of service. Your staff was excellent and very courteous and helpful. August 25, 2014
Rated 4.0 out of 5.0 Good service good service, nice hotel friendly staff. I like the waterfall in the lobby area. August 21, 2014
Rated 5.0 out of 5.0 by Good, quiet sleep on a generous comfortable bed Wife and I stayed a night before driving over to Gulfport. A super-convenient location. Hotel was deceptively larger once inside. Large room. Well organized. The A/C could have worked better but it was comfortable. Very clean everywhere EXCEPT the shower curtain should be changed. It had mildew on the bottom. This is because after cleaning, the curtain was left pulled back and mildew started. No excuses for that. August 20, 2014
Rated 4.0 out of 5.0 by Handicapped Access I travel with my disabled son & it is hard to find rooms with access for baths w/o bringing your own equipment. This hotel had a good set up. August 19, 2014
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