Rated 4.0 out of 5.0 by Hushpuppy Another Stay in Beaver Falls PA
I think this is my 5th stay at the Beaver Falls Holiday Inn. Each time I have checked in with a different staff member at the front desk all have greeted me with a smile, offer a bottle of water and snack, questions answered and property amenities explained.
March 27, 2013
Rated 5.0 out of 5.0 by rick18018 Nice older property
This is an example of when Holiday Inn had it all. Great property, stay here they make you feel welcome. Great food bar, and exercise room.
March 4, 2013
Rated 5.0 out of 5.0 by taah Staff very friendly and accommodating !
We stayed for a night while our son toured Geneva College. Staff were extremely nice and attentive to our needs. Allowed us early check-in since we really didn't have anything to do-our other son got to enjoy the nice pool and gave us a place to relax. A minor problem with the room but when I brought it to desk clerk's attention the staff went "the extra mile" to make sure we were happy. Will definately stay again when in the area. #Beds were comfortable, room temp. easy to regulate, hot water and good water pressure in shower.# Pays to be a priority club member when staying here- gave us a card to choose a couple perks from.
Bkft. Buffet was good on Sunday- the waitress was friendly# but didn't point out that kids eat free off the kids menu but child's buffet was less than 4.00 so no big deal.- I had forgotten ! # Overall very pleased !
March 3, 2013
Rated 5.0 out of 5.0 by Kiskiminitas Wonderful Experience and comfortable beds
Enjoyed our weekend at your hotel. Came home feeling relaxed. As a Priority Club member we were able to get a discount on our breakfast the day we checked out plus we were granted late checkout which enabled us to enjoy some swimtime in your nice pool and sauna/hot tub. All employees were extremely nice and courteous. Great weekend getaway!
February 15, 2013
Rated 5.0 out of 5.0 by Fins2theLeft Another great time at the Holiday Inn
We stayed at the Holiday Inn - Beaver Falls for our annual Cabin Fever Party. Their staff has gotten to know us after having these parties for several consecutive years, and they go out of their way to accommodate us. We hope to see you again in 2014!
February 15, 2013
Rated 3.0 out of 5.0 by Bill1955 Breakfast
Before I checked out I wanted to have breakfast so I went to the in house restaurant to eat. I looked at the very well done menu and deceided on a waffle. When I received the waffle it ended up being 3 small frozen type waffles and they also tasted like frozen waffles. The real kicker was I had to pay $10.00 for them! What a rip off.
January 30, 2013
Rated 1.0 out of 5.0 by dont Tired Property
Not much worked well. Could not access the internet at all during my stay. The exercise room no longer has a TV and only one piece of equipment was functional the others were out of order. The heat in the room had no temperature setting, it was either on or off. Too hot to leave on and very cold over night leaving it off. The TV in the room is dark and a little difficult to see. I know it's an older property but there is no place to plug more than one item in; cell-phone or bluetooth, etc. Guest room and bathroom are very dated. I've stayed at this property I believe four times due to it's location in relation to my client. I will search for an alternative in the future.
Thanks for listening.
January 29, 2013
Rated 2.0 out of 5.0 by rudy6865 Needs a make over.
This hotel is in desperately needs a make over. I also was happy with the service I got even though they gave another couple my room while I was in it. I was also uncomfortable sitting at the bar and there was young kids (like 8 to 15 years old) running around. I was not happy with the hotel itself but the staff was ok.
January 6, 2013
Rated 1.0 out of 5.0 by Pat9250 Service
It has been a week since I reserved four rooms for our family. We have been doing this for the past ten years. This was the first time I prepaid and guaranteed the rooms. I paid on December 18th for the stay on the 30th on my debit card. You receive an additional discount by doing this. Then the staff never asked for another card when we arrived. I was charged again for four rooms on the 30th. I cannot receive a return call and said they are investigating but their manager won't be in for a week. It s now January 5th and I cannot get a return call. I emailed the information from my bank on Wednesday the 2nd that shows that I paid on the 18th. The staff who answered the phone on the 31st stated that she could see that it was paid on the 18th. It is as if they do not have the money to reimburse me. To make matters worse it is out of my checking account. I called again on the fourth to speak to the manager but left a message. Again no return phone call. I have neer dealt with a hote like this before and am extremely frustrated. I filed a complaint with the corporate office on the fourth and they stated that it would take 48 hours to investigate. Now it has been seven days since they made this error. Not one return call from Beaver Falls Holiday Inn.
January 4, 2013
Rated 2.0 out of 5.0
by Nohappycamper Really need updated
The food at the hotel was the best part of the stay. The hotel is really dirty. The entry doors were filthy. In my room, there were hairs all over the bathroom counter, small bugs on the counter, the ceiling had red and brown spots all over it....God only knows what that was and there were several long hairs stuck to the ceiling. It was actually pretty disgusting.
December 18, 2012
Rated 5.0 out of 5.0 by Michele17 Wonderful stay
Pleasant and courtious staff. Very clean and comfortable rooms.
December 10, 2012
Rated 3.0 out of 5.0 by dude2474 good place streaching the buck
Space under door for sound old matress and no breakfast the shades also would not shut all the way
December 2, 2012
Rated 3.0 out of 5.0 by Turkeyed1 Thanksgiving Travel Disappointment
We stayed here with cousins for Thanksgiving. Seeing them was fun. BUT - our room was not clean; layers of dust on everything from telephone, radio, tabletops, etc. Floor? When was the last time it was cleaned? Yikes!
Lesson learned: don't have a holiday dinner at a Holiday Inn restaurant. Terrible and Disgusting hardly describe our special meal. Each plate was served individually.; not family style, which we were led to believe it would be. Not bad in itself. How about at least 10 minutes between each plate being brought out to our table? Cold. Everything on our plates was cold. We were told the plates were filled, them left sitting under heat lamps. Hmmmm...
We felt so bad for our only waitress, a very nice British girl. She really worked at making the best of a bad situation. She had no control over managements decisions and the kitchens inability to provide a decent meal. Bottom line: no more family reunions at this Holiday Inn.
November 28, 2012
Rated 4.0 out of 5.0 by mustang67 Room was clean and comfortable.
Room was clean and comfortable, the staff was friendly and available to hepl.
November 13, 2012
Rated 1.0 out of 5.0 by LATH Thankful that I only had to stay one night
For the price, it was not worth the money. The beds, room and overall condition of the hotel were pretty bad. Almost like being in a time warp. The bathroom was disgusting, not only amazingly outdated, but actually falling apart and just mildewy and scummy. I felt like I needed to wash off after being in the bathroom, so ended up keeping the bathroom door closed to feel less violated. The staff was ok, however the cleaning crew is sure dictating the morning for the guests, and it's not pleasant either. Shouldn't be bothering people to get them out before check out! This was the worst of the worst HI I stayed at this year. You definitely take a chance booking rooms at Holiday Inn brands over the Holiday Inn Express hotels, I've seen consistently they are higher priced for sub-standard conditions.
October 19, 2012