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Rated 3.5 out of 5 by 155 reviewers.
Rated 2.0 out of 5.0 by convenient location the hotel was easy to access off the turnpike and easy to find not up to standards of other Holiday Inn Express we have stayed at before September 7, 2014
Rated 5.0 out of 5.0 by Great service People are nice and friendly and helpful. We plan to stay there each time we visit our son at college. September 4, 2014
Rated 3.0 out of 5.0 by Terrible service The staff were not accommodating and would not help. The hotel was pretty and great for kids. The rooms were average. September 3, 2014
Rated 4.0 out of 5.0 by Nice place What you'd expect from a Holiday Inn even though there was some construction going on. Great staff. August 25, 2014
Rated 3.0 out of 5.0 by What I would expect from Holiday Inn Everything was as expected for Holiday Inn. the only issue was that the room was dated, but they are in the process of renovating. August 24, 2014
Rated 3.0 out of 5.0 by Some glitches I think the property was in the midst of a management transition, so some allowances are perhaps necessary. The staff was great and tried to fix problems, but they were unable to. These included no wifi in my area of the hotel and a phone whose buttons for the front desk and room service didn't work. There was no guide to hotel or local services in the room and no menu for room service. The very nice room service person brought a photocopied partial menu with no beverage listings. Perhaps salad with french fries IN IT is a local specialty, but it doesn't work. The property is isolated. Some things can be fixed. Others, I'm not too sure about. One big plus: pet friendly. August 23, 2014
Rated 2.0 out of 5.0 by Definitely One to Steer awy from... ...if you are in to rowdy pipeline workers, this is the place for you. If not, steer away. This place is old, smelly and dirty. There is cigarette odor everywhere. I signed up for breakfast, but the server did not show up...I missed breakfast. August 21, 2014
Rated 5.0 out of 5.0 by Great Service Wonderful time at my 15 year class reunion! Everyone was very helpful! August 21, 2014
Rated 4.0 out of 5.0 by Just passing through Not bad at all. Lot's of truck drivers... pretty much 99% truck drivers. Oh well, the world needs truck drivers. If we didn't have truck drivers, we wouldn't have merchandise in our stores. Long live truck drivers... I guess. August 17, 2014
Rated 2.0 out of 5.0 by One of the worst hotel experiences I have had in a long time Close that place soon as it is not consistent with your hotel chain. August 15, 2014
Rated 2.0 out of 5.0 by Poor service Greeting at desk and bar area very unprofessional. It appeared they did not care to be there. August 13, 2014
Rated 5.0 out of 5.0 by one night stay We really enjoyed our stay! Can't wait to see your place when the renovations are done! We will be back. August 11, 2014
Rated 3.0 out of 5.0 great staff, but might choose another hotel next time Room was not as clean as I would have expected. The reservations person also did not advise me that the hotel was undergoing renovations when we phoned. August 8, 2014
Rated 2.0 out of 5.0 by run down and dirty I stayed at your property for 1 night on 01 Aug. I was in the old section on the ground floor which was dirty and creepy. The room was far from being appealing....dirty carpeting old mattress..smelly. And what a beautiful view when you walked out in the parking lot a big old dumpster overflowing with old mattresses and tons of them just on the groud in the parking lot...quite disgusting. August 7, 2014
Rated 5.0 out of 5.0 by Pleasantly Surprised I stayed at this hotel because my usual hotels were booked. I had seen mixed reviews on line, but as I needed to stay in the area, I went ahead. I was pleasantly surprised at this hotel. I grew up in the area and had been to this site for events, but never stayed. The hotel is dated as noted online, but they are clearly taking steps to update. Our room was clean, a new mattress on the bed. I found the bathroom small and the chair and ottoman in our room should be replaced. There were tears and stains on the ottoman. Also, there is no refrigerator/microwave which I am used to. The front desk staff greeted us warmly and quickly addressed a (what I thought was) a missing ice bucket. The pool and play area were a HUGE hit with my child. I will likely stay at this hotel again. I found it a great alternative when visiting family. August 6, 2014
Rated 5.0 out of 5.0 by August 2014 Clean room comfortable bed. food was good but restaurant service a little slow in the morning August 6, 2014
Rated 1.0 out of 5.0 by Don't stay here The bathroom was in need of a gut and rebuild. The cinderblock room was cold and reminded me of my dorm in 1982. The bed was as hard as a rock. Our view was to the parking lot which was littered with old mattresses and box springs. The restaurant was over priced and the food was repulsive. I would demand a refund but I know there is no way this company would do that. They can't even put enough towels in your room. August 6, 2014
Rated 3.0 out of 5.0 by changing undergoing upgrades so our stay may not be the rule going forward...pillows were terrible, did have new worn and tired...bath small not clean to our food average or less and a bit expensive ...pool area ok but crowded with a crew of off road racers and families on our nite , not hotels fault....should be a nicer stay for the future when remodel is complete...all staff we interacted with were very polite, and helpful August 5, 2014
Rated 5.0 out of 5.0 by Holiday Inn Beaver Falls Excellent hotel for business purposes if working in the area. Comfortable rooms and friendly staff. Very close to major roads. August 4, 2014
Rated 4.0 out of 5.0 by Hotel Stay Hotel was nice until the big surprise checking my Credit Card used. Was charged for the room, but also had pending charges on credit card for actual day and for 2 days later when I was not even at the hotel. Called Hotel, but they could not give me a reason for any these charges occurred, was told to just watch my Credit Card since charges should come off within 10 days. I travel weekly for business, and this has never happened before. July 27, 2014
Rated 3.0 out of 5.0 by Dirty rundown Get a crew to clean the place. Needs to be updated July 25, 2014
Rated 2.0 out of 5.0 by Disappointed This was my 2nd stay at this HI and I was not as pleased this time around with the room. Parking is tight and the room was dirty, carpeting and chair need replacing and room had bugs. Bathroom was small, door nearly hits toilet when opening and closing. Bathroom needs an exhaust/ventilation ceiling fan. Building is going through renovations, so hopefully things will get better. Its the best choice for chain lodging in the town, so you're kinda limited. Hotel signage from the adjacent road is non-existent, aside from a small sign stuck in the ground at the intersection leading to hotel. If you didn't know where to turn, you'd never find it. I'll probably be back again next year and hope to have a better experience. July 24, 2014
Rated 5.0 out of 5.0 by Great Staff The best asset of the BF Holiday Inn is the staff -- I found them extremely friendly, helpful, knowledgeable and everything I expected if not more. Having stayed at many HI's on the East Coast, I expected the rooms to more inviting -- cheerful, colorful, the decor is rather dated; although the signature pillows were almost the standard "signature" HI pillows. There is not a complimentary breakfast (only the HI Express offer this??); the gym facilities were adequate. I appreciated the quietness of the hotel. July 22, 2014
Rated 2.0 out of 5.0 by did not meet expectations hotel smelled like smoke, room needs to be up-graded, it was not worth the price i paid. very disappointed, July 19, 2014
Rated 2.0 out of 5.0 by No internet service While the hotel is attempting to upgrade and modernize, one of the main reasons for staying there was to have the abiltiy to do some work (internet needed) while visiting family. We had no internet service the entire 4-day stay despite having a router just outside the room. When I talked to the person at the desk, I was told that it was the router and that the cable company was notifed and it was a priority. It never did get resolved and I ended up using my phone as a hotspot for an extra fee to be able to get some necessary work done that could not wait. July 17, 2014
Rated 5.0 out of 5.0 by Best in the area Older property undergoing some renovations. There's very few options in this area - and this is by far the best. Nice room - great staff. I would stay here again. July 16, 2014
Rated 3.0 out of 5.0 by Under renovation - expect some inconvenience Room was in relatively good condition, but in need of renovations, which are in progress. Halways wer not air conditioned, and showing wear. However, the hotel is currently renovating all the rooms. The pool ara looked great, and the restraint was very nice, but understaffed. The food (breakfast) was very good, but being understaffed, was very slow. Overall, the staff was very friendly and helpful. I look forward to seeing this hotel once the renovations are complete.. July 12, 2014
Rated 5.0 out of 5.0 by Very convienient, comfortable room and nice pool. The staff here was very nice to us during our stay. We had a little plumbing mishap just before checkout and they gave us an unexpected discount. The pool and hot tub were great! The restaurant was nice with good food and good serving portions and reasonable prices. This is a good place to stay if you have business or pleasure in the Beaver Falls / Ellwood City area. July 11, 2014
Rated 1.0 out of 5.0 by Dirty room and bathroom This hotel room was dirty and we didnt want to take a show as the bathroom was filthy and the floor sticky July 10, 2014
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