Rated 3.5 out of 5 by 114
Rated 2.0 out of 5.0 by Norman01 Needs Severe Upgrades
First time staying at this property and will be my last. First of all there was no heat in either the bar or restaurant both when I went down for dinner and again in the morning. The temperature outside the night I arrived was sub 15 degrees so very cold. Breakfast in the morning was served in the bar with again no heat and very unpleasant. Room was messy with my window AC/Heat unit rattling most of the night. Granted this is an old Holiday Holidome property but it looks like they've made no improvements in quite some years.
December 14, 2013
Rated 5.0 out of 5.0 by RVDOGS Clean and Comfortable
Clean rooms. Great bartender. Hotel located directly of Turnpike with easy access to Geneva College.
December 3, 2013
Rated 1.0 out of 5.0 by pattyban Pool
Pool area in disrepair. Water stagnant and foul smelling. Only one working jet. Dead bugs everywhere. It is an INDOOR pool. YUCK! Food disgusting for price. If we had stayed in room, wouldn't have been grossed out;. The room was average, but at least it was clean and in decent repair.
November 19, 2013
Rated 4.0 out of 5.0 by Rba419 Overall impression
The door did not lock on my room properly but MX came right away. Staff was great and food in the evening was great Breakfast was a bit to be desired but all in all not a bad place. Staff bent over backwards to make sure I was enjoying myself. They did a great job!
November 14, 2013
Rated 5.0 out of 5.0 by mom22 comfy and convenient
A nice hotel with comfy rooms and great pillows:-) The staff was friendly and helpful, and we really enjoyed our breakfast.
Hotel location is also convenient for us. We look forward to staying there again!
November 7, 2013
Rated 5.0 out of 5.0 by FJvo Friendly Associates
Everyone was very nice. They all seemed to be in a great frame of mind. From the front desk to the restaurant servers. We had a very nice stay, even though it was only one night.
November 7, 2013
Rated 2.0 out of 5.0 by bobm53 Not my best night!
I was very diapointed. Carpets were dirty in the hall and the room. The bed was sinking in on the sides and this was a king. There was a musty smell throughout.
An up date is needed real bad...looks like it has been for a long time.
October 27, 2013
Rated 5.0 out of 5.0 by Pita1104 hotel with many benefits
Great hotel for families with children. Accommodations for all ages, including us adults. The pool was great for all. The hot tub met my wishes and the playground area was fun for all. We came from out of town to celebrate a birthday and invited some family that lived in the area to join us for the day. They felt very welcomed by the staff. It seems there were multiple birthdays going on but that was ok since staff accommodated all and were very attentive. Initially, our check in didn't go so well as they initially gave our poolside room away. Once addressed we were able to get the room we requested. I really appreciated them accommodating our needs. I definitely will stay here again when I'm in the area and have since recommended this hotel to many since. Keep up the good work. Cost is still little higher but the benefits made it worth it especially the hot tub, big perk! Also loved the decorations and friendly competition throughout hotel. Thanks for signing me up with rewards. Keep up the good work.
October 23, 2013
Rated 2.0 out of 5.0 by sueandal Dont recommend
2 of us sat on the bed the bed lifted we almost fell off. The bathroom was dirty. We blocked rooms fro wedding party and we were not put together some on 1st floor some on second floor, told the desk we had 30 people for diner in the restaurant can they handle it, they said n problem and they would double staff the bar, this did not happen and the diner took us 4 hours for the last person to get there meal the waiter had only been working there 2 weeks he said, so we all ate in increments finally said enough and ordered pizza for the other 10 people. We ask for refrigerator they said sorry they only had a few so we couldn't bring the flowers back to the hotel for morning we had to run 20 miles out of our way and pick them up the next day since we had no place to put them. Staff not very friendly. I have stayed in 4-5 star hotels for this price they gave us for a wedding party, this is not up to a typical Holiday Inn standard hotel. They had coffee in the morning and scones which were always empty on the tray. We had on couple that left and stayed at a hotel close and there room was 100 times better than us and they got free breakfast, fridge and micro. We picked this over all for the restaurant and bar facilities, but its not worth it.
October 22, 2013
Rated 4.0 out of 5.0 by notstayingthere my one night stay
Stayed one night.. Huge bump in the driveway when entering parking lot.. Everything about this Holiday Inn is normal.. We ate in the rest.. food fair.. took a long time to get our food about 30 to 40 minutes for a hamburg.. Drinks seemed watered down..and were not good. Eat there in the morning, paid $25. for breakfast. Most Inns in the area breakfast is free.Room was great, and that's why we were there. Priced a little higher than most of the country and other motels in the area by $30 to $40. Was billed for one amount and had rapid check out.. later my account had been charged an extra $40. making my bill $175. received a refund within a week, after called and saying I was over charged.
October 18, 2013
Rated 1.0 out of 5.0 by Disappointed50 DIRTY,,,,MUSTY AND NEEDS UPDATED
I had read some of your reviews prior to arriving and was very nervous about staying. I am very picky about where I lay my head at night, and at one point thought about canceling my reservation and finding another hotel to stay at even if the drive was longer. I decided to stay at H.I. and really do wish I would have gone somewhere else. My carpet was dirty, the room and bedding smelled musty, the room was damp and was not tended to the way I felt it should have been. When I arrived (Tues) there was a small piece of white paper on the floor. I left it there to see if my room would be swept. When I left on Saturday, that same piece of paper was still on the floor.
I have stayed at many Holiday Inn establishments and was very surprised of the condition of this hotel. I could not wait to get home to a clean house and my own bed! The conference went well but, many complained about the hotel and asked the organization to do a better job at picking next years hotel.
Hopefully sometime soon your organization will come together and decided to do some remodeling at this facility.
October 11, 2013
Rated 5.0 out of 5.0 by Jimmy381 Great Room
I was met by very courteous and professional folks at the front desk. The room was clean, comfortable and quiet. Bed was very comfortable and I was very relaxed in the morning. All in all a fine place to stay. I will return in the future.
October 9, 2013
Rated 3.0 out of 5.0 by JAYSON21 Business Trip
This was a nice hotel for business. The restaurant was a good place to meet with clients. The hotel is somewhat dated. I would have liked to have had more time to enjoy the pool.
October 4, 2013
Rated 3.0 out of 5.0 by Righteous1 Staff was excellent.
1. Needed more fruit out for those of us that came in from the meetings real late and just wanted an orange or an apple.
2. Sink in room 108 never worked.
3. All in all the stay was nice, clean and most of all the beds were made.
September 24, 2013
Rated 3.0 out of 5.0 by guest201309 decent place, good people
The staff were great and the accommodations were adequate. The pool had green algae growing in the marcite, but I didn't come for the pool, so that was not a factor. The people were great and very helpful. Tip to the management; direct people through the main entrance for their first access to the room. The side entrances may be more convenient, but much less appealing. Overall, the best stay in the area.
September 23, 2013
Rated 3.0 out of 5.0 by jimjr21 Refresh needed
This is an old Holiday Inn. Hallways, rooms, everything needs a refresh or upgrade.
We were here for an offsite event that used this location as the host hotel. Breakfast was a joke. One server and one cook for about 80 people that walked in within 15 minutes of each other.
We tried room service breakfast. First day they didn't collect the hang tags. Second day they were 25 minutes late.
Standard mattresses, linens, pillow, and showers that I love from Holiday Inn's. But don't expect much else.
September 11, 2013
Rated 3.0 out of 5.0 by Nicknameless Bad Internet, smells funny
Stayed one night for work. Bar/restaurant had a basement smell. Internet was TERRIBLE. Holidome area is nice with indoor pool and swing set for kids. Room was old but not bad except shower ancient and tiles were ready to collapse off the wall.
Location is not good for anything in walking distance besides an adult book store. Food was good in lounge. Meh, I'll look elsewhere.
September 10, 2013
Rated 2.0 out of 5.0 by Traveler1234567890 Needs updated
Place needs updated, Internet very slow and keep getting knocked off. The bar smelled like the sewer backed up
September 9, 2013
Rated 5.0 out of 5.0 by Blondeb Super service , strives on customer care
We have been staying here every year for my daughters birthday , this was our 7th year , we had two addjoining rooms very nice , quiet , super swimming pool , Hott tub , indoor playground , bar , could use some up dating , but beds were nice . Can't wait till next year :)
September 4, 2013
Rated 2.0 out of 5.0 by 1234a Stayed for one night
pool and play area were very good. Restaurant/food were also good. Bedding was clean; so was bathroom. There was a little rust on the fixtures. Carpet in the room was dirty. Carpet on the hallway was utterly disgusting.
September 1, 2013
Rated 3.0 out of 5.0 by fdb0302 Complaint on lighting.
My only complaint is the same one I had the last time I stayed at the Holiday Inn in Beaver Falls, PA five years ago. The lighting was inadequate. The 60 watt bulbs in the nightstand lights was too low wattage to read in bed at night. They have 60 watt bulbs which are less expensive than 100 watt bulbs and the hotel does that to save money but to me, it looks like they are being cheap at the expense of the guest.
The bathroom lights were inadequate to get a close shave and need higher wattage bulbs.
Also there was no lamp anywhere near the overstuffed chair in the corner for anyone to sit there and read after dark.
The only lamp in the whole room adequate for reading was the one on the desk which had a three way bulb of 50, 100 and 150 watts.
An exercise room with adequate equipment, as most hotels I stay at, would make it more desirable.
August 29, 2013
Rated 2.0 out of 5.0 by KD57 old hotel and over priced food
I felt like I was back in the 60's staying here. Not agood night to use the pool because there was a kids birthday party going on. so, even though we chose this for the pool, we could not interfere with the party. We lookedd at the restaurant and decided to go out but in this town there was nothing but biker bars and a few dungy looking fast food places. We returned to the hotel to eat which was near closing it seemed, with only 1 waitress on duty. Had to eat here with no other choise and was over priced for the quality of food. Will not stay here again.
August 28, 2013
Rated 4.0 out of 5.0 by driver10 nice place to stay a night or two
This is a nice place to stay it has a bar inside and a pool. Just wisj it was abit cheaper to stay in a room without a mircowave and fridge. You have to drive abit to get something to eat or drink and you can't keep it in your room. Keeping it cool or heating leftovers is standard at most places. Plus you can stay here with a pet.
August 28, 2013
Rated 4.0 out of 5.0 by MrMom Some things just never change
This HI has been there since the beginning of time. Noah stayed there once I understand. I remember when it back when I was like 16 yrs old. It's an old Holidome from way back. My room was fine, could use a micro and a fridge. A/C was good, and the pillows were ok, (I like full pillows, not "Chicklets") . Now the rest of the story, The pool, I asked when it was going to be open, and the answer is always "Tomorrow" I spent 3 nights there, and the pool will open "Tomorrow" (It never opened)
Now the restaurant was nice, clean, Barny on tv and not a child to be seen anywhere. That got changed thank you. The breakfest buffet was ok, (I wish places wouldn't put out 4 lbs of nasty greasy bacon, and expect us to eat it?) All in all it was good.
The bar..... The lovely little lady working the night I was there was the best thing in the bar, and she was a cutie! As I told her, back in the day, that place was a happening place, 2 bartenders, bar maids, rocking bands (Rudy Zets, 4th and Main comes to mind) It was the place to be, and be seen, now, the place is got some stupid baseball theme, and has nothing to offer.
Over all it's a 6-7 out of 10. I think way over priced for its location, and condition. Not been updated in way to many yrs, and the pool will be open "Tomorrow".. lol
August 28, 2013
Rated 4.0 out of 5.0 by mom22 Friendly staff, comfortable room
Convenient to major roads, but no highway noise. Close to Geneva College campus (our reason for choosing this hotel). The staff members were all very pleasant and friendly, the room was clean and comfortable. And, our room, overlooking the pool was great - we'll ask for that again:-)
August 28, 2013
Rated 5.0 out of 5.0 by Stevie47 The staff provided GREAT service!!
Everywhere I went, the staff was very accommodating and friendly.
August 27, 2013
Rated 2.0 out of 5.0 by Unhappyguest13 Poorly maintained
This is the most recent of several stays here over the years, and every year the hotel gets a little bit more run-down. This year was probably the breaking point for me. Everything felt dated, and the caulking around the tub tiles was gray and/or orange-ish. There were hairs in the bathroom that did not come from us. The pool was closed for maintenance when we arrived, which disappointed the kids, but it did open later in the evening. Overall, I think this hotel needs some major updating.
August 26, 2013
Rated 2.0 out of 5.0 by normam4459 Not a good place to stay
This hotel was very dirty and dingy. The lobby seems nice but the rooms and restaurant are very dirty and need maintenance immediately. The health department should be called to test the indoor pool. It was disgusting.
I would never stay here again and would definitely not recommend it to anyone else.
August 25, 2013
Rated 5.0 out of 5.0 by Teatoe very close to e way
hotel on a hill, very easy to get to and was very quiet. no other businesses in sight.
August 25, 2013
Rated 4.0 out of 5.0 by shopk8254 Great service
As a diabetic I would have liked a fridge in the room. Made do with our ice chest. All else was great . Needed an additional chair in the room. One drawback. The sink in the bathroom was slow draining.
August 23, 2013