Rated 4.6 out of 5 by 130
Rated 5.0 out of 5.0 by TelManU Last night heading home to Ontario from Florida
We've found Grove City to be an ideal spot to spend our second & last night on our way home from Florida. This is our second time at this hotel. The staff are friendly & go out of their way to assist if required. We'd brought a bottle of wine in to have in our room & a lady at the from desk immediately arranged for us to have 2 glass wine glasses rather than using the plastic/styrofoam glasses in the room.....a nice touch! We'll definitely stay at this hotel on future trips.
April 8, 2014
Rated 5.0 out of 5.0 by Retired Canadians We'll managed hotel.
This has been a return visit. We felt very comfortable and from check-in to departure we received all-around friendly service.
April 8, 2014
Rated 5.0 out of 5.0 by MaryFromErie Enjoyable stay
Front desk staff couldn't be more accommodating. Had great suggestions and information at the ready. Would definitely stay here again.
April 2, 2014
Rated 5.0 out of 5.0 by Southbounders The BEST place to stay by Premium Outlets Grove City
Cost is only a little bit more than the other hotels in the area but, worth every dollar! Very clean, modern accommodations. Exceptional service. Bonus breakfast too.
March 19, 2014
Rated 5.0 out of 5.0 by Vik10 Excellent
Neat and clean. Very cooperative staff. Comfortable bed. Enjoyed stay!!!
March 13, 2014
Rated 5.0 out of 5.0 by Referee Location
This hotel is close to highway 79 just north of Pittsburgh and is easy to get to from the highway. There are several restaurants and gas stations close at hand. The biggest plus is that it is across the road from the Grove City Outlet Mall It is a one minute ride to dozens of stores. The hotel also has a great pool and hot tub for after shopping relaxation..
March 10, 2014
Rated 5.0 out of 5.0 by Fun times 59 Room for two
Very nice hotel . We used the pool and hot tub and they were ever so nice and clean. It was a very nice get away weekend.
The staff was ever so friendly.
February 27, 2014
Rated 4.0 out of 5.0 by Fun times 59 Very clean
We had a suite with the jacuzzi
The room was very nice is was a bit hot inside the temperture outside was 25. Degrees and yet we had to put on the air conditioning lol crazy
The people were VERY friendly
The pool was nice and clean
We will be back
February 27, 2014
Rated 5.0 out of 5.0 by Prish Great breakfast,swimming,hot tub, and workout room.
Every year before Camp opens, we get together for a fun week-end. Holiday Inn Express was our choice this year. Great choice, staff, and rooms. The rooms were very clean and comfortable. Thank you to the Gen. Mgr., and staff.
February 26, 2014
Rated 4.0 out of 5.0 by bears85 Nice staff. Good value
The only problem was the hot water would not stay warm verry long when taking a shower. Outside temps were below zero all three nights I stayed there but a cold morning shower is not good. Otherwise nice place.
February 3, 2014
Rated 4.0 out of 5.0 by LP59US Quick Express
Little off the beaten path, but a comfortable stay.
January 28, 2014
Rated 5.0 out of 5.0 by islandlover 44 wonderful stay
Your hotel was very clean. The rooms were extremely clean and neat. All the staff we encountered during our visit were very friendly and helpful. We definitely will return to your hotel in the future!
January 14, 2014
Rated 5.0 out of 5.0 by Semi-retired traveler Paula remembered my name and how to pronounce it!!!!
wow!!! my surname is two mouthfuls LOL and checkin lady remembered it 2 hours later and pronounced it better than I can.
OMG...popcorn too and an awesome continental breakfast
Nice comfy pillows and mattress
given the number of children....must be super kid friendly
and for shoppers - a quick ride to the outlet mall
Internet was fast and coffee was good
January 7, 2014
Rated 5.0 out of 5.0 by cepanickshayze Good location and very friendly staff
The front office folks were very customer service oriented and friendly. The breakfast lady was quite helpful and direct to help people.
January 3, 2014
Rated 5.0 out of 5.0 by tileguy48 tileguy49
My wife used our rewards night to stay with her girlfriends at this property so that they could do a bunch of christmas shopping at the outlets and they thought the property was super clean and the staff was wonderful! thank you for helping making this a memorable expeirience for them!!
December 11, 2013
Rated 4.0 out of 5.0 by Nomad777 Getaway
I travel a bit for business. This is an excellent facility. Hope to stay here again!
November 28, 2013
Rated 5.0 out of 5.0 by Margo56 Been my choice for years
I have business in the area each month and have been staying at this Holiday Inn Express for years. There are 5 hotels in this area to choose from and I continue to stay here. The staff are always pleasant and helpful. Rooms are always clean and fresh. The breakfast buffet is always stocked no matter when (during designated time) you go. Coffee always available and hot 24/7 (which is a must for me). Last visit I needed a cork-screw and yes they had one. (made my nite.) Will be staying with them next month and beyond.
November 24, 2013
Rated 5.0 out of 5.0 by MAM63 MAM63
Perfect place to stay. I arrived late and without reservations. The staff was extremely pleasent. There are nice places to eat very close by. Coffee 24/7! Easy access to interstate but far enough away to be quiet. I will be staying there again!
November 18, 2013
Rated 5.0 out of 5.0 by shoppingqueenkmcg wonderful experience
We are so happy that we chose this hotel for our girl's shopping trip. We were greeted by a very friendly worker at the desk and she was so helpful in informing us about our dining options nearby. She also gave us menus and coupons. The room was very clean and comfortable and the shower was AMAZING!! Breakfast was good. We will definitely come back and stay here again!!
November 16, 2013
Rated 1.0 out of 5.0 by puppy7 terrible stay old worn out bed sheets and pillow cases
Way overpriced for what u get the walls were papper thin could hear everything conversations tv etc could not sleep all night called to report it.
The bed sheets were disgusting so thin and worn out they felt old and like they were not changed for a month.
The pillow s had no foam broken and no firmness
I have stayed at many other holiday inns and never had this experience. This hotel looks good from the outside but very run down and tired inside I will never stay there again and will not recommend it to my friends and family. It was not a good experience.
October 29, 2013
Rated 5.0 out of 5.0 by Cdngirl33 First impressions say so much!
From the booking of reservation, had to change a few things over the phone and the wonderfully cheerful and helpful front desk greeting we received. I would definitely return to your hotel :)
October 23, 2013
Rated 5.0 out of 5.0 by TCHDO82 Great service, great room, great bed.
I stayed one night at this hotel while I was in the area on a shopping trip. I have stayed in this hotel in the past (3+ years ago) but never reviewed/rated it, and don't recall details of those visits. This recent visit however, was excellent. The staff at the front desk was friendly and welcoming. They were very understanding of an issue I had with my original booking, and rectified it without any questions. My room was larger than expected (I think I had a king suite, as opposed to just a regular king room#, clean, and despite being in a location near the elevator, it was very quite. The bed itself was FANTASTIC - clean and noticeably soft linens. The a/c was fairly loud, but I'm used to similar noise with my own a/c unit, and wasn't bothered by it.
The bathroom was clean, and the shower was great #excellent water pressure#. Breakfast food was fairly typical of hotels, but I can't complain as I managed to get items that were suitable for myself.
The only suggestion I have is to provide guests with a 'summary page/card' of available amenities in the hotel #e.g. breakfast and pool hours#, along with additional information for locations in the area #e.g. discounts at local eateries#. The front desk staff was very knowledgeable regarding this information, and did list it to me upon my arrival, but I subsequently forgot much of it! I'm confident that had I asked for this information again, it would have been provided, however I didn't. Also, this information could very well have been provided within my room #e.g. on the desk# however I did not look.
October 17, 2013
Rated 5.0 out of 5.0 by Mrhoads0711 Employees very helpful and pleasant.
Only problem I had was the bed was too soft for my back; I had a spinal fusion 5 years ago. My husband and I were very happy with our experience. We will choose Holiday Inn Express over the Hampton Inn next door.
October 9, 2013
Rated 5.0 out of 5.0 by Brittm1 more than expected
Loved our stay at HIE. It was much more than expected and it was a welcomed surprise. The hotel was the best part of the stay. Room (Jacuzzi Suite) was spacious, clean, and very inviting. The staff was above par, and the cleaning ladies made my stay!
They were really attentive to what products we used and made sure to put a little extra in our room. Will stay at this hotel everytime we are in town!
October 9, 2013
Rated 5.0 out of 5.0 by anne0663 customer care was great .rooms were comfortable
The time we spent there was great .Paula at the the front desk was very helpful and funny .It was a great place to stay.
October 9, 2013
Rated 5.0 out of 5.0 by KAO2958 A great place to stay with a Wonderful Staff
I recently stayed here from Sunday to Friday on business, where I was actually meeting each day at the Hotel. The entire stay was excellent. The sleeping rooms are great, very comfortable and relaxing. The meeting facilities were also very comfortable and the Staff was very helpful with any need we came up with throughout the week. I am scheduled to stay here again in the near future only three nights this time, but I am actually looking forward to being at this Hotel.
September 29, 2013
Rated 5.0 out of 5.0 by KennyD44 Excellent Stay (September 17, 2013)
The staff at this hotel went out of their way to make us feel comfortable. They provided great restaurant choices and coupons as well. I recommend this hotel. Staff is Excellent!
September 27, 2013
Rated 4.0 out of 5.0 by KDani Recommend
Hotel was very comfortable, loved that the pillows were labelled, i.e. soft, firm. Staff were friendly and accommodating. Wished the breakfast had offered more fresh fruits. Overall, good experience.
September 26, 2013
Rated 1.0 out of 5.0 by CMMike Room smelled
The room had a very sour musty smell. They brought up spray. It didn't help.
No other rooms available.
September 22, 2013
Rated 3.0 out of 5.0 by Mimouse Clean room but musty
The air conditioning didn't seem to be working properly. While the temp was fine, it was very humid and at times musty in the room. Plus the fridge was not operational. I didn't realize the fridge wasn't operational until late on the last night of my visit so I did not alert the front desk.
September 17, 2013