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Rated 4.2 out of 5 by 105 reviewers.
Rated 5.0 out of 5.0 by Very clean hotel! This was our second stay at this location. Friendly staff, very clean hotel and comfortable beds. Room was clean and adequately supplied with towels, toiletries and coffee. We will stay here again when we pass through West Virginia. February 25, 2014
Rated 5.0 out of 5.0 by Overall A Great Stay Very nice HIE property. Only issue was less than attentive staff at check in. For some reason my IHG rewards was not on my reservation. Never acknowledged it after I had them add it, nor was I offered anything. Other than that a great, quiet hotel! February 24, 2014
Rated 4.0 out of 5.0 by Nice hotel Front desk staff was great. Spa was nice, room was good. The other guests were a bit loud, I would stay here again. February 11, 2014
Rated 3.0 out of 5.0 by Poor office ergo's This is the third Holiday Inn Express I've stayed at recently where the perfectly nice desk and perfectly nice chair are incompatible. Ever try working on a laptop when you can't get the chair adjusted high enough to type comfortably? My ergonomics were horrible, I had to take the cushion off the lounge chair and use it like a phone book. I'm 6'1" and long waisted, it's not my body. I know this sounds like a rant, but if I can't work in my room, almost everything else is inconsequential. The room was perfectly fine other than this #big# issue for me. February 9, 2014
Rated 5.0 out of 5.0 by Winter Travelers Every time we are in Beckley WV for work we always stay here, the staff is awesome and the rooms are great. It's a great stay all around! February 8, 2014
Rated 5.0 out of 5.0 by Princess Everyone was so gracious and accomodating. I had not been able to see my fiancée in over two weeks and this HIE was respectful, courteous, and excited to make sure our stay was memorable .......and did! February 8, 2014
Rated 5.0 out of 5.0 by Excellent Property This property is excellent. The exterior was clean and free of trash. Parking lot and sidewalks were clear of snow. Lobby and front desk staff were warm and accommodating. The free popcorn and coffee station are a welcome touch. Brand new menu is limited, but the food is delish! Room was spotless. Cleanest hotel bathroom I've ever seen. We will stay there when we return to Beckley. January 30, 2014
Rated 5.0 out of 5.0 by Exceptional I would highly recommend this hotel. Great facility, great staff, great location. January 16, 2014
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