Rated 4.3 out of 5 by 161
Rated 5.0 out of 5.0 by Lorrieviv Very welcoming arrival and stay
We frequently stay at the Beckley as a half way point to our daughter's home in Ohio. I have to say that this was the warmest welcome we have ever received from the Front Desk person, Matt. He was congenial and very professional and welcoming. He went out of his way to help us feel like we had arrived at a place where we could relax and chill.. He is truly an asset to your staff.
July 19, 2014
Rated 5.0 out of 5.0 by Scott060 Highly recommend
We stayed just one night on our way home from vacation. Room was super clean. Check in was good however the rate I booked at was $10 less than what their computer said. This happened to me in Columbus early this year too. The associate gladly corrected it and even priced it $10 BELOW what I booked online for my inconvenience. (I didn't ask for it). This is what customer service is all about.
We ate dinner at the hotel restaurant. Food was very good, although service was kind of slow considering we were just one of two tables that had guests.
We stayed at another "Inn" in Beckley on our way to our vacation spot because Holiday Inn was already booked. It was cheaper than Holiday Inn and it showed. I would spend a little more for Holiday Inn anytime.
July 16, 2014
Rated 5.0 out of 5.0 by Andy1979 Friendly staff and very clean!
We stayed on our way to NC and everyone was friendly and the rooms were very clean. Beds were comfortable as well.
July 13, 2014
Rated 5.0 out of 5.0 by PDM61 Overnight Stop
This hotel was clean and the staff was VERY friendly
July 10, 2014
Rated 4.0 out of 5.0 by KP2014NC Comfortable bed and very clean hotel room.
Although it was pricey due to a golf tournament, I enjoyed my stay and the service was great. The hotel room was very clean, too.
July 9, 2014
Rated 5.0 out of 5.0 by DrDar A great value
We stopped here after a 450-mile trip & were exhausted. We had a great room, VERY comfortable beds, & the room & entire hotel were sparkling clean. We thought it was a new hotel, it was so well-kept.
The staff was friendly, helpful, & courteous. I had the best chicken quesadilla ever for dinner.
If we ever make that road trip again, we'll definitely stay here again!
July 2, 2014
Rated 5.0 out of 5.0 by Double L Great Service
Staff at this Hotel are very polite, and helpful. I would recommend this hotel to anyone
June 30, 2014
Rated 3.0 out of 5.0 by Roadtrip23 June 2014 One Night Stay
Overall good hotel. I either was extremely tired or the mattress was awesome because I had one of the best nights of sleep I've had in a while.
Pros : Clean, friendly staff, comfortable bed
Cons: Terrible wi-fi connection, 4th floor hallway smelled like cigarrettes (but not my room), and the to-go breakfast wasn't that great (overripe banana, mini granola bar, and can of pineapple juice) but it was free so I shouldn't complain. The gym was small but fine although it was too hot in there (max size is three people). I was the only one in there and I was dying because of the heat.
June 30, 2014