Rated 4.2 out of 5 by 165
Rated 5.0 out of 5.0 Fantastic stay!
Clean comfortable room. Quiet. Restaurant and lounge very nice and food was great.
May 3, 2014
Rated 4.0 out of 5.0 by Fron Nice new hotel...friendly staff
convenient, very clean and friendly. located just off highway, easy to get to.
April 29, 2014
Rated 4.0 out of 5.0 by Ellajane14 Beckley, WV
Comfortable Up-dated; clean room and clean bath, fresh linens - friendly staff. We'll stay at the Beckley Holiday when we head south again.
April 28, 2014
Rated 5.0 out of 5.0 by kb367 the best in beckley
we love this hotel. it is very clean and cozy. the restaurant has delicious food at a reasonable price, so you don't have to leave the hotel to get something to eat. the staff is very friendly and helpful.
April 28, 2014
Rated 4.0 out of 5.0 by jaybird79 Comfortable room; many amenities and great service.
We were on a short-fused road trip from Virginia to Indiana and back within 4 days. The Holiday Inn in Beckley was the third different Holiday Inn property we stayed at in three days. Happy with all of them. The stay in Beckley was particularly pleasant. The service at the Front Desk upon arriving was great. Very helpful with suggestions for restaurants, though the KEM restaurant and lounge were very inviting. Great pool. Very happy with the room and the value the we received. We strongly recommend this Holiday Inn for a stopover if you are transiting West Virginia.
April 25, 2014
Rated 5.0 out of 5.0 by Jeffrey s Always a good stay
I stop here with my family every year on the way to Myrtle Beach. The rooms are always clean. The kids love the pool. I wouldn't stay anywhere else.
April 24, 2014
Rated 3.0 out of 5.0 by Mike Sz. Missed the free morning breakfast
The overall stay was fine. The room was clean and the desk staff was friendly. The shower was good and the bed was comfortable.
Currently there is a detour for construction at the off ramp exit to the motel, but it is not a major issue.
The big negative for us was that you had to pay $8.99 per person (3 in the party) for the buffet which was the same food as is offered FREE at other Holiday's. Of course a tip was still needed for the less then attentive service.
While I have been a loyal Holiday Inn/Express customer for many years, I will most likely avoid the Beckley WV, location in the future. It's a shame since we usually stop at Beckley on our trips.
April 24, 2014
Rated 5.0 out of 5.0 by Seetheworld Great hotel and service
Checked in late, the girl that was working was very accommodating, friendly and smiling. The night audit person was great too. Rooms were clean, common area as well. Did not get chance to use the restaurant but it looked good. Would stay there again.
April 21, 2014
Rated 5.0 out of 5.0 by PeterT_au Staff and management should be proud of this achievement
We needed to make an overnight stop on a long journey. Buckley was a convenient point. What a great surprise to find an immaculate hotel. Friendly staff and great facilities. Close to the interstate and a few eating places we chose to eat in and were not disappointed. This place is amongst the best Holiday Inns we have stayed in over four continents. Outstanding and worth a detour.
Congratulations to management and staff for doing a great job.
April 21, 2014
Rated 5.0 out of 5.0 by John 41 Nice place looks new
No free breakfast buffet, but nice overall visit. Would stop here again
April 19, 2014
Rated 5.0 out of 5.0 by Family vacation2014 Perfect for our family
As a family of five we fit great in a suite. Two queen beds and a pullout couch in a seperate area. Worked perfect to put kids to sleep and be able to sit in the seperate living area with TV.
April 14, 2014
Rated 4.0 out of 5.0 by Jnroper80 Beckly WV
The room was awesome and we enjoyed or stay after a very long day of driving. The only comment we had was the bed squeaked when one or the other would toss and turn. Became very annoying.
April 13, 2014
Rated 4.0 out of 5.0 by Kolalina Outlet
The only problem I had with room 229 was the outlets for the computer did not work.
April 12, 2014
Rated 4.0 out of 5.0 by dug173 free breakfast ?????
I was quoted a rate with or without breakfast for my double queen room when I checked in. The following morning, my family and I ate breakfast(self serve-limited buffet style)at the in house restaurant. When we were finished, the server told us she would "subtract the coupon and return". After some questioning, I was informed it was for two breakfasts and when I checked in I should have been told this. After understanding my frustrations, the staff was willing to credit me. When they realized I had paid cash for the two breakfasts, they said there was nothing they could do. It was a reasonable amount to pay for breakfast but I was mislead by the night staff. They should inform people better as to what you are paying for and/or receiving. MISLEAD
April 11, 2014
Rated 5.0 out of 5.0 by OC Travelers Very Clean!
Just recently stayed at this location. I was very pleased with this hotel. The hotel was very clean, large spacious rooms, friendly staff, safe area, looks brand new, what more could you ask for? I would highly recommend this location. We did not eat at the restaurant, so I can't comment on that. Room service is offered and there was a menu in the room but we chose to eat elsewhere. There are a lot of eating choices to choose from in this area so that wasn't an issue. We typically stay at HI Express which offers a nice complimentary breakfast, but since there wasn't one in the area, we stayed here. Can't say we were disappointed, it was very nice.
April 9, 2014
Rated 4.0 out of 5.0 by aussiexp Decent - As a HI Express should be
Other than being just a little but hard to find as while I was pretty sure of the exit, there was no mention on the Interstate sign of a HI Express at the exit and hence, no directions when you take the exit ramp. Then you wind a little - but that is to be expected in WV.
Everything solid when you get there though. Same average breakfast that is unfortunately sooooo consistent across the chain, but staff were friendly and helpful, room was clean and comfortable enough.
No problems staying here again.
April 5, 2014
Rated 5.0 out of 5.0 by jytjytfjg Pleasant stay
After a disappointing stay at the Holiday Inn in Greensboro this was a nice change of pace. On my way back home we stayed at the holiday inn in Beckley and were very pleased with this hotel.
April 1, 2014
Rated 5.0 out of 5.0 by kalel Perfect
Absolutely perfect. Not a single complaint.
The facility was immaculate. The staff friendly. The restaurant and bar perfect. Location was awesome for a trip.
This is what I expect in a Holiday Inn property.
It was priced appropriately as well.
March 27, 2014
Rated 5.0 out of 5.0 by Misplaced Excellent Room
Was upgraded to a suite and was super pleased. One of the best rooms I have ever been in. The only draw back was some kinds the room above me did not stop jumping and running until 11PM. I will stay there the next time I go that way again even it means stopping early.
March 25, 2014
Rated 5.0 out of 5.0 by Janey24 Great bed,nice clean rooms and the most friendly staff!!
On my way home from N.C. ran into a snow storm so found a room last minute decision. The lady at the desk was so nice, rooms smelled very new, everything was clean. And the BED WAS WONDERFUL. Went to breakfast next morning and it was nothing like hotel breakfast. It was good!
March 20, 2014
Rated 5.0 out of 5.0 by Joebo20 Great Place to Stay
To begin with, the people at the front desk were very friendly. Making sure we had what we needed. They called about 1/2 hour after check in to make sure we were pleased with our room.
The room was both quiet and very clean.
We included breakfast with our room and we were very pleasantly surprised the high quality of the food. Our server, Sara, was very friendly, making sure we were happy with our meal.
I would highly recommend staying here.
March 17, 2014
Rated 4.0 out of 5.0 by thehiz1 Great room, poor food
Everything about the room was super, everything about the dining area left a lot to be desired.
March 12, 2014
Rated 5.0 out of 5.0 by Pittsburgh Traveler Very clean hotel!
This was our second stay at this location. Friendly staff, very clean hotel and comfortable beds. Room was clean and adequately supplied with towels, toiletries and coffee. We will stay here again when we pass through West Virginia.
February 25, 2014
Rated 5.0 out of 5.0 by LightTraveler Overall A Great Stay
Very nice HIE property. Only issue was less than attentive staff at check in. For some reason my IHG rewards was not on my reservation. Never acknowledged it after I had them add it, nor was I offered anything. Other than that a great, quiet hotel!
February 24, 2014
Rated 4.0 out of 5.0 by Williams1 Nice hotel
Front desk staff was great. Spa was nice, room was good. The other guests were a bit loud, I would stay here again.
February 11, 2014
Rated 3.0 out of 5.0 by Tim Jim Poor office ergo's
This is the third Holiday Inn Express I've stayed at recently where the perfectly nice desk and perfectly nice chair are incompatible. Ever try working on a laptop when you can't get the chair adjusted high enough to type comfortably? My ergonomics were horrible, I had to take the cushion off the lounge chair and use it like a phone book. I'm 6'1" and long waisted, it's not my body. I know this sounds like a rant, but if I can't work in my room, almost everything else is inconsequential. The room was perfectly fine other than this #big# issue for me.
February 9, 2014
Rated 5.0 out of 5.0 by Chem_88 Winter Travelers
Every time we are in Beckley WV for work we always stay here, the staff is awesome and the rooms are great. It's a great stay all around!
February 8, 2014
Rated 5.0 out of 5.0 by Princess 1 Princess
Everyone was so gracious and accomodating. I had not been able to see my fiancée in over two weeks and this HIE was respectful, courteous, and excited to make sure our stay was memorable .......and did!
February 8, 2014
Rated 5.0 out of 5.0 by Bond, James Bond Excellent Property
This property is excellent. The exterior was clean and free of trash. Parking lot and sidewalks were clear of snow. Lobby and front desk staff were warm and accommodating. The free popcorn and coffee station are a welcome touch. Brand new menu is limited, but the food is delish! Room was spotless. Cleanest hotel bathroom I've ever seen. We will stay there when we return to Beckley.
January 30, 2014
Rated 5.0 out of 5.0 by Glean. Exceptional
I would highly recommend this hotel. Great facility, great staff, great location.
January 16, 2014