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Rated 4.2 out of 5 by 105 reviewers.
Rated 1.0 out of 5.0 by beckley Our stay was to say the least not good there was a grandmother and her four grandchildern above us we regestered a complaint 5 different time. We even had security in our room to hear the terrible noisy, the children must have been jumping off and on the beds it was really bad. The front desk did offer to move us, but I said were not the problem, move them mind you this is at 10:00 at night they did give us a $20.00 breakfast coupon. I aksed that they adjust my room rate the next day and was told they could not because I booked it thru an agent. We booked thru the priority club 800 number. Then I asked if they could maybe give us some extra points for our stay or a coupon to come back was told no again. November 5, 2012
Rated 2.0 out of 5.0 by Very Loud Hotel It was very loud. I had an end room and I heard people above me, outside my window, and every time a door closed in the stairwell. It was rather expensive for a Holiday Inn. Considering that it was a new hotel and the price paid, I was very disappointed in the sound proofing of the hotel. I stay at a lot of Holiday Inn brand hotels and this was not up to their typical quality. November 1, 2012
Rated 4.0 out of 5.0 by Very Comfortable Pricier then most Holiday Inns. Very comfortable lobby. October 29, 2012
Rated 5.0 out of 5.0 by Would use again in a heartbeat ! Everything about our stay at this hotel location was above average from the helpful and friendly front desk staff to the room comfort. Along with that the meals at the on-site restaurant were very tasty as well as price friendly. I would recommend this location to anyone traveling in the area at any time. October 23, 2012
Rated 5.0 out of 5.0 by Great Service We enjoyed our stay in Beckley, Wv. We recommend this hotel and city to anyone traveling through the beautiful state of West Virginia. October 21, 2012
Rated 5.0 out of 5.0 by staff was great upon our arrival. Excellent facility from rooms to staff and reception. October 5, 2012
Rated 1.0 out of 5.0 by Noisy not able to sleep 1st of all the first room assigned to me the bed was not made and room was not cleaned. The other room assigned to me was very noisy. You could hear the people on the level above us walking and basically stomping on the floor. This went on from approximately 10 PM to 1:00 AM. During this time this nuisance was reported to management twice. I was able to get 3 hours of sleep. The accommodation was very expensive and definitely not worth it for 3 hours of rest. I would never refer anyone to stay at this particular Holiday Inn. Definitely this was my last stay there and will be very cautious about staying at any Holiday Inn property. October 5, 2012
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