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Rated 3.8 out of 5 by 64 reviewers.
Rated 5.0 out of 5.0 by Clean My husband and I stayed here on business. We were not at the hotel much, but when we were it was comforting to know it was always clean and we had a helpful staff if we needed anything. August 15, 2014
Rated 5.0 out of 5.0 by Always a great place to stay! I stay at this hotel once a week for business. The hotel is always clean, the staff friendly and attentive, and the room is always clean and spacious. This is one of the best Holiday Inns I have had the pleasure of staying in. August 15, 2014
Rated 2.0 out of 5.0 by Great staff; nothing else First day had small roach in bathroom; first night had HUGE roach in bathroom. Next morning, staff apologized profusely; gave us vouchers for complimentary breakfast buffet; and moved us to room on higher floor (with our concurrence). Our 2nd room had a very slow draining sink & the smoke detector was falling off the wall (we didn't report it or complain). The elevator & hallway carpet needed cleaning (carpet on 5th floor looked like it was seldom even vacuumed). The breakfast buffet (which we utilized on Saturday) left a lot to be desired (very small bowl of canteloup & strawberries; potatoes; eggs; bacon & sausage; oatmeal; and some pitiful looking muffins and cut-in-half cinnamon rolls). found the "business center," which we used on an almost daily basis, very frustrating. Printer would not work without frequent staff assistance & the chairs sit so low that using the computers (the keyboard) was awkward & uncomfortable. Our last evening we requested a wake up call (as we don't totally trust ourselves with an alarm & we had a plane to catch) for the following morning. No call was received. August 15, 2014
Rated 1.0 out of 5.0 by Wouldn't recommend The place has been polished up to look good on the surface but, it was a lousy job. To start the elevator had cracked tiles and looked poorly kept. When exiting to the floor we were on, it smelled musty and of mildew. The bathtub spray on refinish job was chipping off in 4 or 5 different very large spots. There was a patch job from obvious water leak on the ceiling that was still very obvious. The walls were freshly painted but, you could see things bleeding through all over, paint spills on the carpet, scratches on the walls. The list goes on. August 14, 2014
Rated 5.0 out of 5.0 DFW West Good clean hotel with a friendly staff! I strongly recommend eating Dinner at the hotel!! August 12, 2014
Rated 5.0 out of 5.0 by Comfortable and quiet rooms. First the negative----- The room I stayed in was lacking outlets. Either bring a power strip with you or be prepared to recharge your electronics in shifts. The other negative is the elevators at this place are slow. I made better time going up and down the stairs. The positives----- Everything else was fantastic. The rooms are comfortable, the beds, the pillows, the towels and furniture all are inviting to use as needed. There was plenty of hot water. All the amenities you need were on hand. Staff was friendly, attentive and responsive to your needs. Check in and check out was a breeze. August 12, 2014
Rated 3.0 out of 5.0 by Staff wonderful The staff were wonderful, very friendly and helpful. My daughter was exercising and found trash under the bed. My mom went to make coffee and there was dried coffee in it from previous guest. The bar was very warm and inviting and the bartender was very nice. August 12, 2014
Rated 4.0 out of 5.0 by Newly renovated and modern The hotel is very nice with lots of new touches. It appears more amenities are in progress as well. The surrounding area has quite a lot of interesting things to do, visit, and eat. August 12, 2014
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