Rated 3.5 out of 5 by 52
Rated 5.0 out of 5.0 by hoats We had a great time!
We stayed at this hotel for 4 nights and had a great time! The front desk staff was friendly and accommodating. The room was spacious, clean, & nicely decorated. The in room WiFi worked fine. The only negatives were some of the TV channels had bad reception, there was some peeling paint in the bathroom, and the bathroom vanity was a little small! The construction around the hotel was a little annoying & inconvienent but still manageable to navigate...it just took a little extra planning. Overall, we had a great time and would definitely stay here again!
November 30, 2013
Rated 4.0 out of 5.0 by RonRon2 Great Stay!
At check-in the clerk found the best rate! WOW!
Alexhandria, in the dining area understands professional customer service. Please encourage her to go to school and return to IHG.
The television was unplugged (hidden) they repaired it.
November 24, 2013
Rated 5.0 out of 5.0 by Teriha ESA Board
Was greatly pleased with the staff, both front and room staff they were all very helpful to all our needs. Would stay again. The only bad was the construction of the highway that it made it hard to arrive and depart.
November 13, 2013
Rated 5.0 out of 5.0 by txadams Did the job
I'm not picky but if a hotel slacks on the basics then I don't go back. This hotel coverage all the comforts I needed and did it very well. I got a great government discount and check in/out was flawless and quick.
November 12, 2013
Rated 1.0 out of 5.0 by Danial1 Hotel service
I really had bad experience every time I stayed at this property.
Bad customer service is on top of the hotel list, I will make sure not to stay at this hotel in future.
November 1, 2013
Rated 4.0 out of 5.0 by OregonF Good Location for Traveler
The facilities were pleasant and rooms are what you would expect from a Holiday Inn, clean and nice. Traveling a lot on business, I get used to the complementary breakfast for a fast meal on the way out. This facility does not have it but does have a restaurant within to get meals. A plus is there are a couple of restaurants close buy. Getting in an out was very easy and the location is great, being close to the airport and in between Ft. Worth and Dallas. The only bad part was the freeway construction, tons of it.
November 1, 2013
Rated 3.0 out of 5.0 by Sleepy1 Nice hotel but overpowering smell of deodarizer in the room
Very nice hotel, friendly staff and rooms were comfortable but the smell of a cleaner or deodorizer was over-powering. Thought it would get better after a while but it didn't. The windows do not open so we couldn't air it out and both my husband and I started having allergy problems late in the evening and by morning could not stop sneezing. If they can take care of this problem we would stay there again.
October 27, 2013
Rated 5.0 out of 5.0 by Nbagirl Best customer service
This is my second stay here. I stay at a lot of hotels, but this one has the best customer service EVER! They go out of their way to make sure your stay is comfortable. Yes, there is a lot of construction, but with service that good, I could care less!
October 23, 2013