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Rated 4.0 out of 5 by 89 reviewers.
Rated 2.0 out of 5.0 by Not worth it Picked this location based on preference selections on the website. Some additional charges were not specified on the website when booking. These charges were brought to my attention at check in. The property looked up to date but that was really only the entrance and lobby areas. The rooms needed to be brought up to date as well. The bed was worn out. The door handle was very loose. The bathroom was ridiculously small. The counter around the sink was not much bigger than the sink itself. The stairwell door squeaked very loudly anytime it was used and it just happened to be right next to my room. This hotel is definitely not worth the cost. I recommend staying elsewhere. October 21, 2014
Rated 5.0 out of 5.0 by Great Service Besides interacting with the entire staff I had the pleasure of having a talk with the General Manager about the property and the future of the hotel, which was both informative and encouraging to hear that he will do right by this well deserved property. I also had the pleasure of speaking with Bronwyn, the bartender, about the past and the future of the bar itself. I was a patron of the previous lounge at this hotel, called ScubaJoes, and always enjoyed the people and the atmosphere. Many would love to see it come back! Great job, all. October 21, 2014
Rated 2.0 out of 5.0 by BUGS!!!! My friends and I had an overnight layover and decided to stay at a nearby hotel to get some sleep. When we arrived the room looked clean however as we were changing our clothes for dinner we noticed a huge water bug. We killed it and called downstairs to ask for bug spray in case there were anymore. They stated that the janitor room was locked so they could not get us any bug spray. We left and went to eat on the way down as soon as we get off the elevator we saw another water bug on the 1st floor. We told the front desk and they said they have been having this problem but there wasn't much they could do. We tried to book another hotel but they were sold out. Needless to say it was uncomfortable and we didn't get much sleep. Wouldn't stay here again. October 21, 2014
Rated 5.0 out of 5.0 by Terrific Service We stayed for 1 night and all was clean and beautiful. I would stay here again. October 20, 2014
Rated 2.0 out of 5.0 by Want to be Holiday Inn Express This location was like an old Holiday Inn that has gone bad with the times and trying to be a Holiday Inn Express. The shuttle back and forth to the airport was great and the driver excellent. The food in the restrurant was very good, but pricey. The problems were no free breakast, no Priority Club welcome, blood spots on the bed sheets, no bottled water in the room or offered at the check in, the bed pillows were old and smelly, and the cold tap water was always WARM. This location seems to cater to the airline employees more than Priority Club members. October 19, 2014
Rated 5.0 out of 5.0 by Great Property This was a clean property that provided excellent customer service. October 10, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Everything was fine. I would have liked very much to have an in-room refrigerator. October 9, 2014
Rated 4.0 out of 5.0 by Overall good but TERRIBLE VIEW The overall hotel was good. The bar and patio area provided for a wonderful area to relax with a drink the evening before the Dallas Cowboys game. However, upon opening the curtains in the room we were met with a BRICK WALL as our view. WHAT A HUGE DISAPPOINTMENT!!!! October 9, 2014
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