Rated 4.0 out of 5 by 252
Rated 3.0 out of 5.0 by Meanne Noise
I was stayed in the connecting room, but too noisy came from neighbor room through the connecting door. I was affected by the noise and can't sleep well. It was really distressed during to my next day work.
March 30, 2014
Rated 3.0 out of 5.0 by E. Cheung 性价比较高
March 24, 2014
Rated 3.0 out of 5.0 平淡无奇，稍有遗憾
March 14, 2014
Rated 4.0 out of 5.0 by SpringBreeze Good location though rooms are old
It is in a great location. Staff are helpful. Just that the room is old, and internet needs a logon each time. Would still recommend it.
March 11, 2014
Rated 2.0 out of 5.0 Bad service, uncomfortable pillow and bad air conditioner
Bad service, uncomfortable pillow and bad air conditioner
March 10, 2014
Rated 5.0 out of 5.0 by orux 服务优良 位置绝佳
March 9, 2014
Rated 3.0 out of 5.0 Feedbacks
I have been using this Hotel for my Business trip for few year now.
The condition of the room was much better before then now. Some serious maintenance needs to take place before your customer turn away. Few areas:
1. response _ i reported that the toilet light wasn't working but, till i check out 3 days later nothing done
2. The bathtub tap and shower is hard to manage, example switching of the water outlet from bathtub to shower head
3. Carpet seems to dirty and smell
4. Air circulation of smoking room can be improved
5. Most importantly the WIFI is slow and has broken connection very frequently
March 8, 2014
Rated 4.0 out of 5.0 by cheekopei nice stay except for sloppy breakfast cleanup
location is about 8mins from the subway wangfujin station. convenient for shopping and dining along the wangfujin walking street.
check in was greeted with recognition being an IHG member. service from front desk was nice. room was a bit small but comfortable. the only thing the bathtub needs to be clean more throughly.
the biggest flaw was the breakfast area. the speed of clearing the tables was not acceptable. many tables were left uncleared, maybe incoming guests left stranded with their breakfast. manager on-shift does not seemed to be very proactive to instruct his crews to clean the tables.
conceirge and door service were good in enquiries and getting a taxi.
March 4, 2014
Rated 4.0 out of 5.0 by Jomine Comfortable bed and quiet surrounding
This hotel provides comfortable bed and a quiet surrounding which allows me to have a good rest at night.
During my last stay, I commented that the breakfast served at the
Executive lounge did not look fresh. This time round, I noticed they had made efforts to improve on this but I believe they still do better.
February 25, 2014
Rated 4.0 out of 5.0 by up2c The Greatness of Location Brings Pros and Cons
Great location, in Wangfujing Street, maybe the second nearest international franchise for Beijing core (for politics: Zhongnanhai; for business: Oriental Plaza; for sight-seeing: Forbidden City).
But the hotel attracts far too many tourists, food easily met shortage and difficult to find seat in Essence Cafe for breakfast in the morning.
The bathroom is the biggest I have ever seen. But the room itself is no bigger. Seemed odd.
February 22, 2014
Rated 4.0 out of 5.0 by CK Chung Hotel with Very Convenient Location and Acceptable Price Range
This hotel is not new, but based on its convenient location and price range, I still would recommend it especially for those first time visitor to Beijing.
Hotel also had a very good membership recognition to its IHG members, which I appreciate very much. And the overall staff service from the hotel is acceptable.
Hotel room is a bit dated, especially the toilet that renovation is
needed. But based on the room rates in comparing with the hotels from others international chains, you can't complain too much.
Overall I have a pleasant stay with my family.
February 17, 2014
Rated 4.0 out of 5.0 by 恭喜发财 整体还不错，没有停车场很不方便
February 14, 2014
Rated 4.0 out of 5.0 by vivianzqw first trip to Beijing
Nice location, good price during Spring Festival, will choose it again next time.
February 13, 2014
Rated 1.0 out of 5.0 by 傮老頭子 惊讶，失望
February 12, 2014
Rated 4.0 out of 5.0 by ALAT 工作人员的服务意识明显比上一次入住要好
February 10, 2014
Rated 4.0 out of 5.0 by BRSE Location is very nice
This hotel located on Wangfujin street which is so convenient for a vacation in Beijing, room is clean and nice. However the facility is old and swimming pool is too small, the upgrade for platinum member is not so well arranged when I checked in, from my experience as platinum member I don't think that's an upgrade room at all. Upon my request, it got changed finally.
February 3, 2014
Rated 4.0 out of 5.0 by PPL65 Business trip stay at the Crown plaza Wangfujing
Great location and friendly staff, I have been staying in Beijing 13 years and this is a great hotel to get out and walk around the city.
January 27, 2014
Rated 4.0 out of 5.0 by DereknSC Excellant Staff
I have stayed at this Crown Plaza since they opened and the staff at this hotel are Excellent.
I did note than the rooms are staring to get a little dated and in need of minor repair.
I would recommend this hotel. Great People, Good location to central Beijing.
January 23, 2014
Rated 5.0 out of 5.0 by Gareth YU Good hotel and great service!
Very good, I like it! I like the location, the service, coffee bar.
January 12, 2014
Rated 1.0 out of 5.0 by dxsunny 服务人员很热情，但暖气和门卡都出了问题
January 6, 2014
Rated 3.0 out of 5.0 by 海贼王! 很一般，不推荐
除了地理位置好，无任何优点。皇冠美味的早餐一直是我入住的因素之一，可这里的早餐太一般了，与皇冠等级相差甚远。其次，客房的墙竟然不是实体墙，隔壁MAKE LOVE的呻吟清晰可听。第三，窗竟然是不能开的，OH，my god,我要呼吸自然空气！第四，浴缸太小，和悠唐的完全不能比。第五，前台服务态度一般，未见主动性。第六，竟然没有到地铁的免费班车，德胜门假日、前门智选等酒店都有。总之，缺点太多。
January 5, 2014
Rated 4.0 out of 5.0 Good service
Love the atmosphere, especially at the Christmas time.
One of the electrical socket can't be insert but can be solve this problem by the plug board on the desk.
The WiFi is free for IHG member but the speed is fair only.
The service is excellent no matter front desk, room service and the lobby lounge.
January 4, 2014
Rated 4.0 out of 5.0 Hotel is old and not a moderate type
Hotel is old and room decoration is like grandmother style. Suggest to upgrade and refurbish. Location is super good. IHG Plantinum member get a free upgrade to club deluxe room.
January 3, 2014
Rated 4.0 out of 5.0 by Jomine Food quality at the Executive Lounge
I had had my breakfast twice at the Executive Lounge during my stay at the hotel. Sad to say, the quality of the breakfast served at the Executive Lounge needs to be improved. The food served at the breakfast does not look fresh at all and is cold.
January 2, 2014
Rated 3.0 out of 5.0 by Gerry520 位置超好，设施略显陈旧
December 30, 2013
Rated 4.0 out of 5.0 by zjaizy 酒店不错，就是需要重新装修了
December 24, 2013
Rated 5.0 out of 5.0 by Inteng 对会员很好
December 23, 2013
Rated 4.0 out of 5.0 Great location
Check-in very early, thank you very match !
Great location, nearby Forbidden City and Tiananmen place .
December 22, 2013
Rated 4.0 out of 5.0 by 拽少lp 五星级酒店，三星级清洁度
December 14, 2013
Rated 3.0 out of 5.0 by primitivepios Horrible service all around
Got upgraded to a club room, which didn't disappoint - spacious, well equipped and very clean.
Where was the problem? service is not good enough. After a long day touring, we came back to find that our room was not cleaned during the day. After approaching Terry, manager on duty about this, he arrived immediately and sorted it out - but claimed that we turned on the "do not disturb" switch (which we didn't). On the next morning, we understood what has happened - the maid, who was cleaning an adjacent room, asked us "oh, you want your room to be cleaned today?" - what kind of question is that? of course we do! apparently on the previous day she decided not to clean our room, and reported to housekeeping that we asked it not to be cleaned. That is not how you provide service in a 5 star hotel.
Breakfast was similar - we waited for bacon to be replenished one morning for over 30 minutes (!!!!) - god, that ruined my breakfast. That was the case with other items too - it didn't seem to bother anyone that we were waiting for it or asking about it constantly. I do want to mention that service and quality at the bar in the evening were much better.
Lastly, what's the deal with not giving Platinum members club lounge access (although upgraded to a club room)? That's just gonna make me stay at the Hilton next time i'm in Beijing, where they can appreciate IHG Platinum members.
All in all - get the club room if you can. Service has to get better.
December 5, 2013