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Rated 4.3 out of 5 by 169 reviewers.
Rated 5.0 out of 5.0 前台服务令人满意,客房卫生有待提高 前台服务令人满意,客房卫生有待提高,卫生间能看到未清理干净的头发。有时有果盘有时没有,不知道这个是分时段的促销还是服务员忘记放了。客房隔音一般。 June 22, 2014
Rated 5.0 out of 5.0 服务一流 酒店服务好,安静、整洁,大堂宽敞、明亮,客房舒服、干净。比较舒适,感觉安全,性价比比较高,总体比较喜欢,会继续入住。 June 22, 2014
Rated 3.0 out of 5.0 by Good value, but .. room smelled like an ash tray. Staff were efficient and friendly. Got a good night's sleep. June 21, 2014
Rated 5.0 out of 5.0 by 服务一流 整体服务非常的好,无论是在餐厅,行政酒廊,还是楼层服务,都令人感到很体贴,很温暖。这是一家很不错的酒店 June 19, 2014
Rated 4.0 out of 5.0 早餐性价比低 客房的环境整体不错,但是还是可以感觉到一些装修搭配上的不协调,时尚不够时尚,还带了点复古 前台服务很不错,服务人员态度好,会帮你想到你未注意的细节。 早餐性价比低,样式单一,但是价格不低。 June 18, 2014
Rated 5.0 out of 5.0 by 值得留恋和回味的酒店 酒店各方面设施都特别好。更让人感到好的是酒店服务人员的状态。 每天早餐,服务人员服务周到,总能发现一个精干平头的年青,算是领班吧,总是声音哄亮地与每一个人打招呼,并指挥每个服务人员要进一步到位,可以从他的身上感受到激情。 二楼的健身处,几位年轻的服务人员总是笑容满致地迎接每一个客人,在别人锻炼过程中,提醒是否需要提供帮助,及时递上水与毛巾。 十二层的清洁工,是一位老大姐,出门遇到总会主动和你聊上几句,谈谈感受,关怀一下你的需求。十五楼也住过几天,尽管我没有遇到清洁工,但房间整理得细致入微,散乱的衣服回来之后都帮你折叠得平平整整。 十六层的前台服务那些女孩子们,热情奔放,笑容别致地对待每一个人,她们似乎记得每一个客人的名子,让你在陌生的情境里得到一种朋友和家人的那种关怀。我也努力的去记得他们的名子,每见到她们,我也喊着她们的名子,像小胡、小齐、小赵、小王等。 因为工作和旅游的关系,假日酒店已经成了生活的一部分,也成为了人生美好回忆的一部分,互相给予,回味余香。 June 16, 2014
Rated 5.0 out of 5.0 by 环境令人满意 酒店内包括大堂,走廊等公共区域都非常安静,房间隔音非常好,床铺及床上用品干净舒适。电视英语频道选择很多。浴室稍微小一点,淋浴房内毛巾怪的位置令人不太满意 June 12, 2014
Rated 5.0 out of 5.0 by 各方面都还不错 房间、早餐、欢迎水果、泳池和健身房都不错。提供荞麦枕头。不过服务中心接线员的态度有待提高,不过这好像是洲际集团酒店的通病。大多数时候都是我谢谢说一办电话就挂了。 June 11, 2014
Rated 2.0 out of 5.0 by 客房较陈旧,大厅较杂乱 需要修正和改进的地方还很多,旧店也可以新感觉,很多智选都较这家假日要完善和科学,客房和大厅时重点改造的地方,不要太凸显第三方的经营内容和宣传,本体是自己的客房以及其他餐饮服务 June 10, 2014
Rated 5.0 out of 5.0 by 很好的酒店 来北京首选酒店,地段好,服务还行。交通方便。设施齐全,健身房、游泳池、咖啡厅等都有,早餐很好。推荐入住! June 8, 2014
Rated 5.0 out of 5.0 by 床铺舒适 環境清潔明亮,服務人員有禮貌且效率佳,對於問題也非常地積極處理,下一次也會選擇此一飯店 環境清潔明亮,服務人員有禮貌且效率佳,對於問題也非常地積極處理,下一次也會選擇此一飯店 June 6, 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流 床铺舒适,服务一流。 床铺舒适,服务一流。 床铺舒适,服务一流。 床铺舒适,服务一 床铺舒适,服务一流流。 June 3, 2014
Rated 3.0 out of 5.0 by 比较老的酒店。门口停车非常乱。 第一次去这个酒店,感觉是比较老的酒店改的。中央空调效果不好并且噪音很大。做为金卡会员欢迎水果需要我打电话到服务中心去要,送来的只有两跟小香蕉。并且服务中心接电话的速度不敢恭维啊。希望能尽快改正一下。 June 2, 2014
Rated 1.0 out of 5.0 by 性价比不高的酒店 性价比一点都不高,完全没有洲际的风范。酒店的质量很差,1浴室的东西很是陈旧;2电视的使用很是复杂;3前台的服务态度很差;4;整体感觉很差; June 2, 2014
Rated 3.0 out of 5.0 by 这次入住感觉不太好 第二次入住了,这次的体验没有第一次好,不知是不是这段时间酒店会议太多的缘故,服务员没有以前热情,作为回头客也没有问候,答应下午3点送点欢迎水果来结果催了几次直到7点才送来,工作日报纸,我在这里住那么多nights从来没见到。硬件老了没什么,服务要是也老了就吸引不到回头客了。下次去金都住了。 June 2, 2014
Rated 4.0 out of 5.0 旅客住宿需要甚麼 1. 包括早餐 2. 上網 3. 房間乾淨 4. check in and check out 的效率 June 1, 2014
Rated 5.0 out of 5.0 by Great service and clean room Great room, staff was nice and very accommodating. June 1, 2014
Rated 5.0 out of 5.0 by Absolute Hospitality Holiday Inn is one of the best. I would compare it to any of the best chain of hotels in the world, having seen most of it. Their care, response, genuineness, dealings, respect and hospitality is of the highest sense. Recommend to one and all May 31, 2014
Rated 4.0 out of 5.0 性价比挺好,可是还是有些遗憾 这次很意外发现了这家离北京西站那么近的假日酒店,还是在北京的二环以内。本来以为会像是在别的假日一样的体验的,可是还是对这家店的服务人员要给些意见。办理手续时前台接待的告诉我有欢迎水果,可是在我等到晚上9点都没见水果送来,我便给服务中心打了电话,10分钟后,水果送过来了,服务员一脸的不乐意,甩给我两个没有用盘子装,且脏兮兮的苹果,看到这样的欢迎水果实在是没有心情对这家店有好的印象。还在第二天早上的早餐非常不错,挽回了一些我对这家店的印象。电梯的按键不是很好按,电梯显得很旧,大堂显得很空。最后,要谢谢前台帮我延迟退房时间的那位先生,因为特殊原因,我基本上延后了一小时退房,当我提出可以付半天房费时,这位先生帮我做了减免。谢谢。 May 23, 2014
Rated 4.0 out of 5.0 by Staying experience Welcome drink bar was small and open until 12 pm at night, we stayed there for a drink and chat after dinner. The swimming pool was OK for a morning dip. May 17, 2014
Rated 5.0 out of 5.0 by Excellent Holiday Inn Overall, an excellent hotel. Room and bathroom was clean. I was able to get quality rest while staying here; was quiet at night. The restaurant downstairs is good for breakfast. I had breakfast included, so it saved some money and time in the mornings. Staff was helpful, especially Storm (concierge). He really helped me get to all the places I wanted to visit, including making reservations for Da Dong restaurant (the Peking Duck was incredible, btw). He also set up a couple tours for me. When I went to the Great Wall, I was the only one there. I got some really good photos because of this! May 13, 2014
Rated 5.0 out of 5.0 by 温馨周到高效的服务 酒店坐落在北京二环内,公交十分方便,周围很多饭馆还有著名的牛街小吃,闹中取静,十分喜欢这个位置。我是在行政酒廊办理的入住,负责接待的MM很热情,而且专业,办理入住手续很快,给人的感觉很愉快。同时,也很关心客人对酒店的看法,希望能更多的了解客人的需求,很敬业五星级,甚至比有些五星级要好得多,我觉得服务水平能达到。除了办理入住,还要整理酒廊和照顾酒廊的客人需求,很忙,都不好意思和她们多说话了...房间干净温馨,而且安静,无论是休息还是工作,都很合适。酒店的早餐种类不是很多,但是味道不错,而且服务很及时。房间和酒廊网络很快。每次来北京都会选择住在这里,的确超值啊! May 13, 2014
Rated 5.0 out of 5.0 中环假日性价比高,服务很好 性价比很高,每次入住,给待遇,升级到行政楼层,行政楼层不错。服务员都很热情,服务很好,就是交通稍微不便,但离出差地点很近,推荐入住。 May 4, 2014
Rated 5.0 out of 5.0 by 物超所值 2年前一直住在这里,重游北京再次入住。整体感觉还是不错的,服务生换了不少不过还有一些在里面。希望白金会员日后会有用一点,现在IHG的白金基本没用。 May 4, 2014
Rated 3.0 out of 5.0 by 性价比不高 请问你们给前台培训或者开工资吗?为什么业务那么不熟练而且还板着张脸,我去消费又不是讨债,凭什么check in需要那么久,全程没笑脸吓唬谁啊? April 29, 2014
Rated 5.0 out of 5.0 by Comfortable when traveling I stayed at the Holiday Inn Central Plaza when traveling in Beijing on business. There were a number of comforts that made the stay really nice. First, the breakfast buffet had a really good selection of Western and Chinese food. There were hashbrown potatoes, bacon, and eggs, as well as a nice salad bar with lettuces, cucumber, tomatoes, kidney beans, little corn, green peppers, and other stuff. Second, the second floor weight room had a number of machines. There were three or four treadmills, as well as two eliptical machines, and other units. Third, the downstairs coffee shop has a great latte, and free wifi. I had one of my meetings with suppliers in the coffee shop, to save some traveling time to their office. I would recommend this hotel for travelers. April 27, 2014
Rated 5.0 out of 5.0 仅仅是第一次入住 中环假日酒店还不错,之前住过北京民族园假日酒店和华宇德胜门假日酒店,这俩酒店的设施感觉比北京中环假日酒店都不错,都新,不过中环也不错,毕竟水平都差不多,都是在一个档次,中环餐饮区不错,不过我的房间不包括早餐,环境没什么可挑剔的,还行吧。不过我纳闷的一点事我用会员订的,但是没有给我果汁喝报纸,我记得果汁喝报纸会员都有的啊,以前就有,难道是酒店不同。今天喝多了,说的可能多了点,见谅。 April 22, 2014
Rated 4.0 out of 5.0 by Great place to stay in Beijing Taxis normally have some difficulty finding this hotel but once you get there it. Is worth the slight hassle. Clean and comfortable. If you need a taxi be sure to book it as getting one from the street can be difficult. Recommend this hotel April 20, 2014
Rated 5.0 out of 5.0 by 没理由不给5分的一次入住 提前准备好的房间,热情友好协助办理入住,并没有因为是促销就降低服务或者冷淡,还是一视同仁,这点真的很不错,同时也坚定了我对中环假日酒店的喜爱,谢谢你们的热情友好,我在这里的回忆很美好。 April 20, 2014
Rated 3.0 out of 5.0 by Great hospitality but deteriorated service Central Plaza is like a smaller Beijing Lido, with a community of its own. I like the gym and swimming pool, though the pool is small. Why? The maintenance is good, and the young and energetic staff are friendly and always wearing a smile. A number of gym members there, I believe they hold the same opinion. Chinese calligraphy class and kids programs, these are norm for a resort, but rather precious for a 4-star in downtown BJ. Unfortunately, I experienced in-room hygiene issues, and the gym towels are over-used. Then the offerings in both the buffet and the ZEN restaurant are much less than they were a few years ago. April 18, 2014
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