Rated 3.9 out of 5 by 52
Rated 4.0 out of 5.0 by kerasam Very good experience
Pros: The hotel put me in a very good room. The room had all the facilities needed to do business and relax as well. The housekeeping staff deserves a special mention as they did a very good job. The front office staff, Simon (Manager) is a true rockstar, he understood my needs even before I started to mention and addressed every one of them in the highest professional standards. Evan, another front office staff is very professional and addressed all my issues in a professional manner. Pawan is back with a bang, as usual, he excelled in understanding the needs of customer and addressing them in a professional manner. The staff in the lounge were very professional and helped to address all the needs.
CONS: The choice of the selection in the menu at the Indian restaurant is pathetic and horrible. It is the first Indian restaurant where I did not see any bread in the menu. The breakfast buffet is another thing that needs a lot of improvement in terms of the cooks who stand at the grill and the choice of selection.
December 5, 2012
Rated 3.0 out of 5.0 by Snow2012 地角一般，设施不错
November 30, 2012
Rated 5.0 out of 5.0 by WYZhang Excellent Experience
This is the best four star hotel that I ever lived in .
November 27, 2012
Rated 5.0 out of 5.0 by itlog73 holiday inn haidian
My wife and I stayed at the Holiday Inn Haidian October 28-November 2,2012.
Overall the hotel exceeded our expectations.Staff was very pleasant and helpful despite the language barrier.We don't speak or understand Mandarin.
We are in our early 60's so the walk to the Metro station was a bit far but turned out to be benificial for us to get in our daily exercise.Also you could get a taxi if you want.
Would stay again and highly recommend to others the Holiday Inn Haidian.
November 6, 2012
Rated 4.0 out of 5.0 Great Hotel to stay in Beijing
Great hotel to stay in Beijing. Service is good, rooms are great.
Complimentary internet for Priority members.
One thing could be improved is that they provide a shuttle/pickup service to & from the airport.
Also maybe inform customers about the shuttle service from the hotel to Wudaokou station upon check-in because we do not know about the shuttle service until the last day where we approach the concierge service to book a taxi to the airport and saw a sign about the shuttle service.
On the whole we had a great stay at the hotel. Would recommend and return to the hotel for future travels to Beijing.
November 3, 2012
Rated 2.0 out of 5.0 by Blue2102 Very Disappointing
I travel to Beijing 2-3 times per year for business; I thought I would try the Holiday Inn because in examining the map, it was (distance wise) close to where most of my meetings would take place. However, the property is isolated and in the middle of one of the most congested areas in Beijing. So many cars and bikes crossing the intersections that walking around the property was dangerous- the only way to travel is by car/taxi, adding to the congestion. Sometimes it took more than 20 minutes to get past the block where the hotel is located. The food selection is limited- I generally don't have problems finding food as a vegetarian in China but there were maybe 4 items that I could eat. Also, I had an incident where I requested breakfast (by filling out a card that hung on the door the night before) and at 7am when the meal didn't arrive, I opened the door and the card was still hanging on the door. While I understand that these things can happen, what I was most irritated by was: (1) it took multiple phone calls to get someone's attention that my order was missed; (2) after multiple calls when no one was getting back to me (more than 30 minutes of time), finally talking with someone about breakfast and explaining that now I was in a hurry because I had to leave the hotel for a meeting very soon, the staff person told me what I could and couldn't order and that they would TRY to get it to me quickly but I should know that the chef was "very busy", (3) when the food finally arrived- about 5 minutes before I needed to leave- it was cold (not edible and therefore left uneaten), (4) they made me sign the room service form to pay for the meal (even though I complained about the numerous problems), (5) and, to add insult to injury, the catering manager sent me a note to apologize that began "Dear Guest..." and the note was written on a torn piece of an 8x10 piece of blank paper (and they knew I was an Executive Level Priority Club Member in their rewards program). So, while I will continue to stay at Priority Club properties when I travel, this location will NOT be one of them.
October 28, 2012
Rated 5.0 out of 5.0 by IHGFanAtShanghai A hotel near to Tsinghua University
Holiday Inn Beijing Haidian is right the neighbor of Tsinghua University, which I just spend a few minutes walk from the hotel. Also, this hotel is close to our office. Due to such convenience, I stay at this hotel each time when I travel to Beijing (before the opening of Holiday Inn Beijing Haidian, I stayed at Crowne Plaza Zhongguancun).
The first impression to me is the cleanliness of the room and the knowledgeable staff. The special service on 26/F to the elite PriorityClub members - excellent and you may want to try too!
October 26, 2012
Rated 5.0 out of 5.0 by Twydeutschland Worthwhile stay
I arrived quite late in the night due to air delay and I was rather tired. But I've been told that my room has been upgraded to executive room and received warm greetings from the client service manager and front desk staff.
All other staff in the hotel were also quite polite and are willing to answer the questions I have.
I have also had a pleasant dinning experience in the lounge and invited one of my friends to enjoy some coffe and snacks, which was well received by the lounge manager!
The location is really close to some major Universities, such as Tsinghua. So really convenient if you plan to go to these schools.
October 17, 2012
Rated 5.0 out of 5.0 by Ashish This is very nice hotel.. specially to Indians and / or vegetarian.
I really enjoyed my trip and stayed in hotel. This hotel has Indian restaurant and that made my life very easy specially for vegetarian. The hotel rooms are good and very neat and tidy. The Indian restaurant is makes this hotel special. I am very impressed with chef Ram. He is very good cook and his humble behavior adds on to it. He cooks really tasty and delicious food.
Another chef Kuber is equally good. He always comes forward and ready to offer service. Last but not least the head chef Rana is very good guy. Whenever I met him he makes homely environment.
These three guys make my stay very pleasant and memorable.
The front desk guys are really friendly and always ready to help. I want to thank specially those two guys at desk who helped me to plan my trip to Beijing city. They even wrote entire route and directions in chinese for me (of course with English subtitle).
I was only had problem with internet connectivity. Even my new laptop did not connect to wifi and even to direct lane. Though the local staff helped me but somehow it did not work. could use wifi to my mobile and access emails and connect to Skype and other applications but on laptop it did not work.
Overall I enjoyed my stay in the hotel and recommend this hotel to specially Vegetarians.
September 23, 2012
Rated 1.0 out of 5.0 恶劣的交通，昂贵的费用
September 9, 2012
Rated 4.0 out of 5.0 by profootball 优越会积分更新太慢
September 6, 2012
Rated 5.0 out of 5.0 by Starry 服务周到
July 15, 2012
Rated 5.0 out of 5.0 物超所值
July 14, 2012
Rated 4.0 out of 5.0 by Chirs Love the Indian Restaurant!
Fine "western" hotel in the Haidian district. Walking distance to a large mall, grocery, and a nice nightlife area with lots of Korean restaurants. I'd stay here again given the opportunity, primarily for the amazing Indian Restaurant. Very authentic, great prices, and Bollywood playing on a big screen!
July 10, 2012