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Rated 4.3 out of 5 by 90 reviewers.
Rated 5.0 out of 5.0 by Service is outstanding The staff solved my problems efficient. My priority points were not enough to stay in this hotel. They allowed me to use my daughter's points and made it real. I appreciate their services. The breakfast in this hotel is wonderful. Good quality food. May 16, 2013
Rated 5.0 out of 5.0 by Excellent experience with two little problems The staff here is very kind and always get ready to help us. The newspaper everyday is given on time never delayed. And this is the first hotel I received a 'thank you' letter from the cleaner after I gave the tips. However, the sink and the shower area are too small. Anyway, this is a recommended hotel. May 6, 2013
Rated 5.0 out of 5.0 by GOOD CHILL-OUT IF YOU ARE REALLY INTERESTED IN THE EXPLORING OF BEIJING'S UNIQUE HUTONGS OR THE FANTASTIC LAKEVIEWS LIKE HOUHAI AREA, THIS HOTEL IS A CONVENIENT CHOICE FOR YOU. I HAVE TO PRAISE THE WARMTH OF THE ROOM STAFF. THEY ARE REALLY CONSIDERATE AND THEY SHOWED QUICK RESPONSE TO MY TINY NEEDS DURING MY SHORT STAY. April 26, 2013
Rated 5.0 out of 5.0 by It's good for my trip Having stayed in this hotel for more than 2 months for business trip, the amenities, facilities and especially the services are very good. Highly recommended! April 14, 2013
Rated 3.0 out of 5.0 by 交通还算方便 内部设施很不错,只是员工服务的态度有待培训,缺少专业素质。 我的房间早上有很大的装修噪音干扰,是因为旁边的员工室要装修,经过多次打电话向前台投诉才停止噪音。 March 26, 2013
Rated 5.0 out of 5.0 by 感觉非常好 入住期间享受非常好的服务。但是提出一条建议,早餐的饮食可以适当更换,比如以一个时间作为循环周期。否则一直以相同的饮食,会让客人感觉厌倦。 March 14, 2013
Rated 4.0 out of 5.0 by Need to improve the room cleanliness pillow case smelly, never change after the previous customer check out the room. was request to change it and house keeping only could replace the bed sheet for me but not the pillow case, was told they do not have the clean pillow case. March 11, 2013
Rated 5.0 out of 5.0 by Good stay in china! This was my first time in china and the stay in the hotel was comfortable. The breakfast was great. Staff helpful. February 16, 2013
Rated 5.0 out of 5.0 by Good facilities and great service Having stayed in this hotel for business and pleasure a few times, I have to say that the amenities. facilities, value and especially the services from the friendly staff are second to none. Highly recommended! December 18, 2012
Rated 3.0 out of 5.0 by My unpleasant experience at Holiday Inn Beijing Deshengmen: I had two stayings at Holiday Inn Beijing Deshengmen. The first one was good. The second one was unpleasant. When I checked in, I was told that I can only have a standard two single bed room, I said that my reservation was for a standard King size bed room. The check in person appeared to be in-patient. Eventually, I was given a standard king size bed room with a 10% increase in price (on web, all standard rooms are the same price). At the check out, I was charged for a full day internet use, in reality I only used for less than 30 minutes (11/2, 10:30am – 10:58am). When I asked to verify the internet use, I was told that my internet use started at 11/2, 1:00am. Fact is that I only requested the password at around 10:00am, 11/2. I asked to see hotel manager, no response. I guess this will be my last stay at Holiday Inn Beijing Deshengmen. November 7, 2012
Rated 4.0 out of 5.0 by Overall it's good but the hotel is a bit isolated Overall it is a good experience...however the hotel is a bit far away from the nearest subway station. It would be a good choice if the guest already decides to take a cab between subway station and the hotel. It's walking distance to Hou Hai...but to be honest it is still a far way to walk (around 30 minutes) and it's very frustrated when you accross the bridge and roundabout. The room is neat and comfortable, quiet during the night. People work there are friendly, however the gate boy does not seem to have enough knowledge to point the right way that I'm looking for...or maybe I didn't make my question clear enough. October 29, 2012
Rated 5.0 out of 5.0 by 服务温馨,物超所值 前台看见我是PC会员,给我升级到了行政楼层,虽然房间没有特别大的区别,但是还是很好的感受。房间很好,早餐也不错,就是面包、菠萝派等做得有点硬,可以改进一下。 September 26, 2012
Rated 5.0 out of 5.0 by Swallows not so good Room looks small, and a bit old, but others……Good! September 3, 2012
Rated 3.0 out of 5.0 by no free wifi they dont provide free wifi. if you dont have laptop with you just a iPad, dont use wifi. it's pricey. August 4, 2012
Rated 4.0 out of 5.0 General feedback Breakfast : Very poor standard fried eggs for guests. Poor fruits cutting and preparation. It spoiled my day when saw that the eggs were fried in bad presentation. But overall service at the restaurant is good. Main gate: normally crowded with people smoking in front of the main gate of hotel. Hope they can be "moved" away from the gate while smoking. Reception: Long check-in and check-out. Receptionist at the desk answering calls while attending to the guest in front of them. This is improper manner and chaotic. Gym room: I saw some guests running without a proper wear and shoes. Is this correct? Transportation: It is normally difficult to get a taxi in the morning. Propose hotel consider to give out 20 RMB or more coupon to taxi driver who pick up guest at peak hours. Encourage taxi to come to hotel if they are nearby during peak hour. Exclusive lounge: Good Service and well prepared food and drinks. July 22, 2012
Rated 1.0 out of 5.0 by 很沮丧 首先我是白金卡 但是酒店好像没有对白金卡有特别得优待,不仅不可以享受白金卡得延迟退房时间,还没有免费得上网,早餐不免费我可以接受,但是作为4星得酒店,没有免费的上网服务让人很费解 July 22, 2012
Rated 2.0 out of 5.0 by my comment Frankly I don't believe it is a good hotel, its customer service is poor, and employee is junior with little experience. July 18, 2012
Rated 5.0 out of 5.0 北三环区域值得推荐 首先,由于众所周知的帝都交通问题,在帝都的商务人士需要根据自己的办事地点尽量靠近的选择酒店,我曾经经历过从东南三环至东北三环出租车行驶3小时的情况,而这种情况每天依然重复在发生。 所以,如果你的办事区域在北三环附近,东至东三环国贸,北可达亚运村,西不过牡丹园,我强烈推荐这家德外华宇假日酒店。 交通很便利,虽然离最近的地铁口步行较远,但在非高峰时间打车很方便,而且不用考虑方向调头问题。同时酒店房间隔音不错,房间晚上都挺安静。 前台的接待都很nice,我住过很多次,check in or out 速度都很快,并且显得训练有素及富有礼貌。 房间装修也很新,我在试营业的时候就入住过,大概2年多吧,房间大小也合适,相对宽畅,布局合理。 房间卫生很好,没发现什么死角,特别推崇holiday inn的舒适睡眠计划,很喜欢床上的软硬枕头搭配,床垫也很弹性舒适。 要说一点缺点就是酒店的早餐还有进一步提高的空间啊 July 12, 2012
Rated 4.0 out of 5.0 by 服务行业服务为重 就酒店硬件来说还是匹配假日酒店称呼的,但软件还需加强,如叫车服务(上午外出办事门口等半天也不见有车进来,最后还是到大街上截到的过路车)、前台结账会把别人的帐莫名其妙的挂到我的房间,不是因为数额差太大也就糊涂过去了,这样等我们离开北京后酒店发现问题会怎么处理不得而知,肯定是麻烦的。 这家是与贵集团何关系?是挂名的? July 11, 2012
Rated 4.0 out of 5.0 by I'm happy to recommand this hotel It was an only one night stay, but absolutely plaisant. This the kind of hotel where we feel management and his team is caring about the customer...it is what I call "customer orieted"...thank you everybody for this pleasant stay. July 10, 2012
Rated 4.0 out of 5.0 by A good hotel at a good location Have visited the hotel a couple of times. The hotel's location is quite nice, with stuff within walking distance. The hotel itself is new and in good condition. The room is spacious and well decorated. The only problem I have is with the bathroom door. I just simply don't like the dual door design. The hotel's parking garage exit is located at a poor position. You can't make a left turn if you drive out of the garage, and have to take a long and often congested detour to go north. All said, I'll keep coming back to this hotel, if the hotel is kept at this level, and honors platinum status like it does now. June 29, 2012
Rated 5.0 out of 5.0 by Executive room with services was great. A very good hotel, professionat staff, clean room, nice business lounge with good service. The pillows and coverings vere just great. I highly recommend this for Beijing visitors! June 28, 2012
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